Joy Tender Loving Care Services 'Your Helping Hand Nurses'

19 Rookery Lane, Lincoln LN6 7PX
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7.3 2 Reviews
  • Joy Tender Loving Care Services 'Your Helping Hand Nurses', Lincoln
Joy Tender Loving Care Services 'Your Helping Hand Nurses' offers home care services, day care services, live-in care, respite care and end-of-life care.

Staff support people with physical, sensory or mental disabilities, post-operative patients, patients recently discharged from hospital, care homes and other health organisations.

Joy Tender Loving Care Services ensures all users achieve their individual personal goals that will enable them to maximize their independence and wellbeing in the comfort of their homes.

All support care workers are professionally trained, competent care givers.

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Care Provided by Joy Tender Loving Care Services 'Your Helping Hand Nurses'

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Live in Carer

Good to Know

  • Owner
  • Joy Tender Loving Care Services 'Your Helping Hand Nurses'
  • Person in charge
  • Olufunmilayo Adeyemi (Owner/Manager)

Funding & Fees Guide for Joy Tender Loving Care Services 'Your Helping Hand Nurses'

  • Prices

  • Care starts from £20.00 per hour.

  • Please contact us for further fee information.

Joy Tender Loving Care Services 'Your Helping Hand Nurses' Reviews (2)

7.3

Joy Tender Loving Care Services 'Your Helping Hand Nurses' has a Review Score of 7.3 (7.250) out of 10, based on 2 reviews in the last 2 years. Over all time Joy Tender Loving Care Services 'Your Helping Hand Nurses' has 2 reviews.

Overall Experience

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  • 1
  • 1
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Date Published

2
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2
2
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Review from Marek M (Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Helping hands nursing agency provides myself and my wife with quality, person-centred support. The staff are very caring, professional, understanding and efficient. The only reason I didn't go for 5 stars is that as a relatively young man, I would prefer a later bed call, but I understand that this
is not easy when carers don't drive. Otherwise, highly recommend it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A M (Client) assisted by family/friend published on 29 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall, very happy with the care I receive, but in the past it lacked continuity in regards to the turnover of the staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.3 (7.250)

Overview of Review Score

The Review Score of 7.3 (7.250) out of 10 for Joy Tender Loving Care Services 'Your Helping Hand Nurses' is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.250 for Joy Tender Loving Care Services 'Your Helping Hand Nurses' is calculated as follows: ( (7 Excellents x 5) + (1 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 4.25

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Joy Tender Loving Care Services 'Your Helping Hand Nurses' is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Joy Tender Loving Care Services 'Your Helping Hand Nurses'

What Type of Services does Joy Tender Loving Care Services 'Your Helping Hand Nurses' offer?

Joy Tender Loving Care Services 'Your Helping Hand Nurses' offers Home Care.

How many Carers does Joy Tender Loving Care Services 'Your Helping Hand Nurses' employ?

Joy Tender Loving Care Services 'Your Helping Hand Nurses' employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Joy Tender Loving Care Services 'Your Helping Hand Nurses' to verify any information. View our terms and conditions. Joy Tender Loving Care Services 'Your Helping Hand Nurses' has an Enhanced Service – more info.