Vision Care Services (Bradford) (Keighley) Reviews (6)
Vision Care Services (Bradford) (Keighley) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Vision Care Services (Bradford) (Keighley) has 6 reviews.
Review from Pam T (Sister of Client) published on 28 March 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
The snow was really heavy and I was unable to get out but you still managed to get to your clients.
Well done, you deserve a medal.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S G (Son of Client) published on 7 November 2022
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Romeasa S (Client) published on 16 February 2021
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Usman Amir, Ops Manager at Vision Care Services (Bradford) (Keighley)
Thank you - much appreciated. It's good to know our carers make a difference.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Naj S (Client) published on 11 June 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Anthony K (Client) published on 30 March 2020
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Overall Experience
2.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from David H (Client) published on 26 October 2016
Submitted via Website •
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Overall Experience
4.0 out of 5
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for Vision Care Services (Bradford) (Keighley) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Vision Care Services (Bradford) (Keighley) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Vision Care Services (Bradford) (Keighley) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
