SureCare (Coventry & South Warwickshire)

3 The Quadrant, Warwick Road, Coventry CV1 2DY
Submit a Review
37 Reviews
  • SureCare (Coventry & South Warwickshire), Coventry
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to High-End Health Care UK Ltd
High-End Health Care UK Ltd
8.0
Member Logo
Home Care Providers belonging to PBL Care Ltd
PBL Care Ltd
10
Member Logo
Home Care Providers belonging to Empowering U Care (Walsall & Wolverhampton)
Empowering U Care (Walsall & Wolverhampton)
Show SureCare (Coventry & South Warwickshire) on the Map

Care Provided by SureCare (Coventry & South Warwickshire)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Tervinder Bhangal (Director)
Are you the Owner/Manager of SureCare (Coventry & South Warwickshire)? View your Advertising Options

SureCare (Coventry & South Warwickshire) Reviews (37)

Total of 37, showing 1-20

Over all time SureCare (Coventry & South Warwickshire) has 37 reviews.

Overall Experience

  • 31
  • 5
  • 1
  • 0
  • 0

Date Published

37
0
0
0
37

Review from Bob B (Son of Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Asked SureCare to cover extra care that I couldn't get at the time. It turned out to be temporary but we didn't know that at the time. They were just what we needed, and I can't praise them highly enough. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter O (Son of Client) published on 8 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There can be a difference in service levels depending on the carer. Some do what they're asked to (not good with dementia as told to do the same things when not needed but still do it!). There are some brilliant carers who do everything needed and take time to talk - very important.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from I M (Client) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare is excellent in all aspects of my care. They are very approachable and go the extra mile when asked if I need something. Nothing is too much trouble.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A A (Daughter of Client) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, very friendly, helpful and tolerant of my mum's occasional temper outbursts.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K M (Mother of Client) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The personal assistant is caring towards my son. He loves being in her company and looks forward to her coming to support him. She takes over his care, so I have no worries. Overall, I am happy with the care and support we receive.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L F (Daughter of Client) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been generally happy with the care received from SureCare. Good communication at all times. We have mainly had the same carers, which helps for continuity of care. They have tried to accommodate meals and individual needs. The girls are always polite, attentive and friendly. Generally,
we are pleased and would recommend.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A R (Daughter of Client) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found SureCare and its carers to be an excellent company that provides outstanding care for my mum. A small team of three or four carers do all her personal care reliably and with compassion. The manager is very approachable and always available on the phone. They give me peace of mind, and my
mum loves them. Thank you!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J H (Daughter of Client) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with the care given to our elderly mother during the last 8-months. She was always treated with kindness and consideration for her needs. We always found the carers to be reliable and punctual.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from V B (Client) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice, personal carers, sensitive to needs, listen to instructions, friendly, accommodation, respectful, treated as an individual, as a real normal person rather than an object or a number or case title. The carers demonstrate utmost trust and respect in me and my needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from W B (Daughter of Client) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are extremely caring and have never let us down.
Dad feels very comfortable with his care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P W (Daughter of Client) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care services, caring, listening to our needs, going above and beyond what is needed. Very confident with this care company and no problems. Pleasant, helpful and caring carer.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D O (Mother of Client) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly. Always happy and my son likes her a lot. I like that we get the same person every day too.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Clare (Mother of Client) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare are very reliable and are rated by me as amazing. They are always good to us and help if they can. I would recommend their team to anyone. Management is brilliant and very understanding.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N R (Mother of Client) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

SureCare are a very professional agency, all their staff are great, very caring and professional and always go above and beyond.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lynne H (Daughter of Client) published on 5 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been well cared for over the years always had good kind care. Correspondance always dealt with efficiently would not hesitate in recommending.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from U P (Son of Client) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the service provider and carer for my Mum.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L G (Mother of Client) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful.
Reliable.
Great communication.
Prompt service.
Carers are really good and reliable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from R A (Mother of Client) published on 29 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm happy with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T S (Son of Client) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff allocated to my mother went above and beyond to ensure she was cared for so she could remain living at home.
They became her friends and ensured all her needs were met until she sadly passed away.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S J (Daughter of Client) published on 23 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care agency. Consistent carer and very supportive staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about SureCare (Coventry & South Warwickshire)

What Type of Services does SureCare (Coventry & South Warwickshire) offer?

SureCare (Coventry & South Warwickshire) offers Home Care.

How many Carers does SureCare (Coventry & South Warwickshire) employ?

SureCare (Coventry & South Warwickshire) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact SureCare (Coventry & South Warwickshire) to verify any information. View our terms and conditions. SureCare (Coventry & South Warwickshire) has a Basic Service – more info.