Aylsham Homecare Ltd

31 Morton Road, Aylsham, Norwich NR11 6BA
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8.0 2 Reviews
  • Aylsham Homecare Ltd, Norwich
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Care Provided by Aylsham Homecare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Aylsham Homecare Ltd
  • Person in charge
  • Laura Grand (Owner/Manager)
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Aylsham Homecare Ltd Reviews (2)

8.0

Aylsham Homecare Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Aylsham Homecare Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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1
1

Review from Linda E (Friend of Client) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you want loving, professional care for a family member this company ticks all the boxes.
Poorly for the last few years 2024 has seen sadly a serious deterioration in my friend's health. Carers from homecare have gone over and beyond their duties. Just last week when I was visiting a carer no longer
on duty put her head around the door to check she was comfortable and ok as she'd been concerned for her earlier in the day.
If ever I need care I will ask my family to ask Aylsham Homecare if they can help.

Reply from Laura Grand, Manager at Aylsham Homecare Ltd

Thank you for your kind words, in a job which can be challenging and rewarding. Recognition is greatly appreciated.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Judy B (Daughter of Client) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care service that is provided for our mother in her own home by an experienced and kind team of local carers. At times their dedication exceeds what we might have expected. Communication within the team and with the family is excellent and helpful advice is always available
when requested. We feel completely confident that our mother is in safe hands.

Reply from Laura Grand, Registered Manager at Aylsham Homecare Ltd

Thank you for the kind comments.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Aylsham Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Aylsham Homecare Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Aylsham Homecare Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 May 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Aylsham Homecare Ltd

What Type of Services does Aylsham Homecare Ltd offer?

Aylsham Homecare Ltd offers Home Care.

How many Carers does Aylsham Homecare Ltd employ?

Aylsham Homecare Ltd employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Aylsham Homecare Ltd to verify any information. View our terms and conditions. Aylsham Homecare Ltd has a Basic Service – more info.