Raza Home Care Ltd

215 St Helier Avenue, Morden SM4 6JH
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8.9 4 Reviews
  • Raza Home Care Ltd, Morden
Raza Home Care: Comprehensive and compassionate in-home support.

Raza Home Care provides a wide array of personalised care services tailored to meet the unique needs of each individual. Services include personal care, medication management, meal preparation, companionship, and specialised care for those with chronic illnesses, disabilities, dementia, and Alzheimer's. They also offer respite care for family caregivers, palliative care, and hospitalisation support to ensure a smooth transition from hospital to home.

Their service delivery is centred around a person-focused approach. They start with an in-depth assessment to understand the specific needs and preferences of clients. Care plans are then tailored to ensure that each individual receives the exact level of support they require.

The team is committed to deliver the highest quality of care. They adhere to strict standards to ensure the safety, dignity, and well-being of their clients.

Their services are designed to support a diverse range of individuals, including older adults, people with physical and learning disabilities, and those living with dementia or other cognitive impairments.

Raza Home Care understands the importance of staying in a familiar environment. Their caregivers assist with daily living activities, promote social engagement, and provide emotional support.

Their team is composed of highly trained and compassionate professionals.

Raza Home Care believes in a collaborative approach to healthcare. They maintain strong partnership with general practitioners, specialists, and other healthcare professionals.

Their CQC ratings consistently reflect their commitment to high standards, with ratings that highlight their effectiveness, responsiveness, and leadership in home care services.

For more information or to arrange a consultation, please contact Raza Home Care today.

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Care Provided by Raza Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Raza home care Ltd
  • Person in charge
  • Humaira Fawad (Director)
  • Admission Criteria
    • None

Funding & Fees Guide for Raza Home Care Ltd

  • Prices

  • £20 per hour

  • Fee Can be negotiated depending on total number of hours. We also provide Live in care which has saperate rates on weekly basis. please do not hesitate to contact us to discuss more , our staff will be happy to provide you all information.

Raza Home Care Ltd Reviews (4)

8.9

Raza Home Care Ltd has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years. Over all time Raza Home Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
3
3
1

Review from S S (Daughter of Client) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been using the services of Raza Homecare for 8 years and has never had any major concerns. They provide cover when her carer is on leave or off sick.
Mum is very happy with her carer who cooks and cleans for her, arranges GP appointments, takes her to the hospital, books the taxi, and any
other tasks or needs mum may have.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S K (Daughter of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy with Raza Home Care. It has given me my life back! The entire team, from the owner to the carers, is very professional, caring and friendly. It listens and adapts to our needs and goes beyond duty to help us. I also get advice on how to manage the challenges we face. It has become part
of our family, don't know what I would do without it. I would definitely recommend!

Reply from Humaira Fawad, Director at Raza Home Care Ltd

Thank you so much for appreciating, it really encourages us to do better.


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Value for Money

Review from Kenneth R (Son of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service was needed 24 hours for my mother and urgently, then the very next day we had two careers in place.
Thank you, Raza also before 24-hour care we had daily one-hour care for our mother, always on time and very friendly to mum.

Reply from Humaira Fawad, Director at Raza Home Care Ltd

Thank you so much for your feedback. It means a lot!


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Management

Treated with Dignity

Value for Money

Review from Sarah M (Granddaughter of Client) published on 28 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have had hell for 3 years from a previous company so I've been so worried. Can honestly say, this Company has restored my faith. The carers are kind, understanding and very patient. Always within the times on the care plan. Speak to my Nan with respect, lots of praises etc. The owner is very professional
but always with a personal touch. Always happy to discuss things and adapt the care plan to meet our needs. I feel that we have been listened to and the care given is 100%. The only thing I would like to change would be, the carers recording system. Raza Home Care use a digital recording and at present, the family have no access to this information. I like to read the daily recordings myself but we do have cameras and 'more than happy' with what I've seen. It would be nice to have access to the 'Birdie' system though. Overall, our allocated carers are very kind, caring, understanding ladies who have shown my Nan, the upmost respect. Defo recommend Raza Home Care.

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Raza Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.882 for Raza Home Care Ltd is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Raza Home Care Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Humaira

Humaira Fawad

Job Title: Registered Manager

Joined: 2016

Humaira is registered with the Care Quality Commission (CQC). Humaira ensures comprehensive oversight of care quality, regulatory compliance, staff management, and strategic development to ensure the highest standards of service and client satisfaction.


She maintains open and effective communication with clients and their families, ensuring they are informed and involved in care decisions.


Humaira also oversees the creation, implementation, and review of personalised care plans for each client, ensuring they meet individual needs and preferences.


Frequently Asked Questions about Raza Home Care Ltd

What Type of Services does Raza Home Care Ltd offer?

Raza Home Care Ltd offers Home Care.

How many Carers does Raza Home Care Ltd employ?

Raza Home Care Ltd employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Raza Home Care Ltd to verify any information. View our terms and conditions. Raza Home Care Ltd has a Platinum Service – more info.