George Springall Homecare Partnership

Unit 1-2-6 Cholswell Court, Abingdon OX13 6HX
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5 Reviews
  • George Springall Homecare Partnership, Abingdon

Care Provided by George Springall Homecare Partnership

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • George Springall Homecare Partnership
  • Person in charge
  • Roxane Lane (Registered Manager)

Funding & Fees Guide for George Springall Homecare Partnership

  • Prices
  • Service rates are available on request after a full Risk and Needs Assessment


George Springall Homecare Partnership Reviews (5)

Over all time George Springall Homecare Partnership has 5 reviews.

Overall Experience

  • 5
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Date Published

5
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5
Overall Experience  Overall Experience 5.0 out of 5

Where do I start? Definitely with a huge thank you to the manager, who, without a doubt, wanted the best for my husband and us as a family, whilst my husband was on end-of-life care. Giving us all support and, on occasion, being our voice when we felt we were not being heard.
Providing waking night
care were two fabulous human beings who took turns to ensure we were able to sleep, giving us the respite we needed to carry on. My husband took to them both with their caring and kind natures with a can-do attitude. We all felt supported by the whole team.
I highly recommend this very caring partnership. Sadly my husband left this earth on the 9th of September, but I felt others should be aware of this excellent service provider. So once again, thank you, everyone!

Reply from Roxane Lane, Registered Manager at George Springall Homecare Partnership

Thank you so much for your 5-star review. It was an absolute pleasure to provide care for your husband in his time of need.
It is always our aim to provide end-of-life care with dignity, respect and continuity. We are happy that we were able to provide the support you required during this difficult time.
Your husband is dearly missed by us all.
Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding from the time my dear wife became terminally ill on 20 December to her death on 16 January. 'Angels' is a hackneyed term for caring professionals but is difficult to better, in this case. The visit from the home carers was the highlight of every day for my wife. Motor neurone
disease is a ghastly illness and especially towards the end, there are many symptoms which really have no resolution. There is little to look forward to. But the arrival of two smiling, cheerful, hard-working carers to wash her and perform personal care gave my wife a little bit of relief and a great deal of comfort in her suffering. Without exaggeration, I can say that for all the large team who helped my wife during her illness, her home carers did the most to help her suffering. Thank you.

Reply from Roxane S Lane, Manager at George Springall Homecare Partnership

Dear Andy W,
Thank you for your kind review. We hope that you are well and God give you strength in this difficult time.
With all our warm wishes,
George Springhall Homecare Partnership Team.


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Overall Experience  Overall Experience 5.0 out of 5

We have recently used the services of George Springall home care. We found their services excellent. They are very professional, very caring and go way beyond any expectations we had. We would recommend them to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

My husband had MND and died in December 2018. In his final few weeks, we had amazing care from the team. The management were exceptional giving professional, sincere and dignified care to him. They ensured the team were fully trained to be able to deal with his individual needs.
They understood his
personality and treated him as an individual respecting all requests he had with understanding and respect. He was given the same staff most days who became to know him and his little traits. They made his final days comfortable and certainly helped me deal with his end of life care.
Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

George Springall Home Care was a revelation to me, after months of quite poor support for my aged Mother-in-Law from the NHS. They were conscientious, motivated, sensible, kind... and took the initiative whenever required.


I cannot thank them enough: they 'rescued' both my Mother-in-Law and

myself(!) once they took over the onerous task of looking after a very frail 95-year-old with dementia, partly incontinent, living at home in a small, isolated Oxfordshire village.


My Mother-in-Law's circumstances immediately improved, with much better bathing, cleaning and feeding.


They proved to be everything I could have ever hoped for, and exceeded all my expectations. After a long, stressful, time struggling with the care provided by the NHS, I became very experienced with care standards, and - believe me - George Springall is just brilliant.


Excellent leader, and an excellent team.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 29 Mar 2020

Overall
Outstanding

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about George Springall Homecare Partnership

What Type of Services does George Springall Homecare Partnership offer?

George Springall Homecare Partnership offers Home Care.

How many Carers does George Springall Homecare Partnership employ?

George Springall Homecare Partnership employs 27 carers.