Apex Prime Care Newhaven

1-2 Newhaven Square, Newhaven BN9 9QS
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7.7 1 Review
  • Apex Prime Care Newhaven, Newhaven
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Care Provided by Apex Prime Care Newhaven

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Person in charge
  • Sarah Stafford (Manager)

Funding & Fees Guide for Apex Prime Care Newhaven

  • Prices
  • For guidance, our Personal Care prices start at £15.75 for a half an hour visit. Overnight care starts at £157.50.


  • The level of care naturally affects the cost but we will be happy to discuss any potential home care packages you have in mind. Our care is completely flexible and can be adjusted as the needs of the client change.


Apex Prime Care Newhaven Reviews (1)

7.7

Apex Prime Care Newhaven has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Apex Prime Care Newhaven has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

1
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Overall Experience  Overall Experience 5.0 out of 5

All my carers are great but one lady in particular goes the extra mile. All the ladies are very caring and make me feel at ease now that I need extra help with my care. I look forward to their visits every day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Apex Prime Care Newhaven is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Apex Prime Care Newhaven is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Apex Prime Care Newhaven is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Dec 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Apex Prime Care Newhaven

What Type of Services does Apex Prime Care Newhaven offer?

Apex Prime Care Newhaven offers Home Care.

How many Carers does Apex Prime Care Newhaven employ?

Apex Prime Care Newhaven employs 70 carers.