2M Health And Homecare Services Ltd - Leicester

Suite 2, The Offices, 121 Sibson Road, Birstall, Leicester LE4 4ND
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8.0 3 Reviews
  • 2M Health And Homecare Services Ltd - Leicester, Leicester
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Care Provided by 2M Health And Homecare Services Ltd - Leicester

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Martin Cheza (Manager)
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2M Health And Homecare Services Ltd - Leicester Reviews (3)

8.0

2M Health And Homecare Services Ltd - Leicester has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time 2M Health And Homecare Services Ltd - Leicester has 3 reviews.

Overall Experience

  • 3
  • 0
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Date Published

3
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2

Review from Karen D (Daughter of Client) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I never normally do reviews but feel that this is an absolute must. 2M have cared for my mum for the last 2 years, after a severe stroke. They have all been absolutely brilliant, kind, caring, empathetic. Their time keeping has been impeccable and nothing has ever been too much. There were a few bumps
in the road at the very start, but they have to find out where everything is, get to know mum and mum them. Mum obviously had her favourites and on occasions was sad when some left the company, but all in all they have all been fabulous. Mum passed at home and dignity was shown at all times by them. Will I recommend? of course I will. Thank you so much for your kindness, care and above and beyond duties.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from L W (Granddaughter of Client) published on 25 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Grannie, Mum, out of the home to be with her terminally ill husband so 2M became her care providers and 2 carers visit us 4 times a day. It was a difficult time for the family and for her, losing her husband and dealing with mild dementia. All of our expectations have been surpassed. The carers
have been absolutely incredible and we couldn't have hoped for a better package of care. They are brilliant with Grannie and no matter what mood they find her in they always make her smile and laugh. The team are genuinely caring and it really shows through the way they interact, treat with dignity, always turn up with a smile and have patience in abundance. We hear someone even broke out in a little dance the other day which she hasn't stopped chuckling about! Thank you 2M carers for making her life a little easier. We're really grateful for you all and you're really making a difference.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mary Sandra W (Daughter-in-law of Client) published on 29 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and myself would like to express our gratitude and thanks for the love, caring and professional carers, who provided their care to our loved one during her last days on this earth.
All the carers went above and beyond for filling the tasks they were ask to do.
A big big thank you from
the family x

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for 2M Health And Homecare Services Ltd - Leicester is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for 2M Health And Homecare Services Ltd - Leicester is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for 2M Health And Homecare Services Ltd - Leicester is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about 2M Health And Homecare Services Ltd - Leicester

What Type of Services does 2M Health And Homecare Services Ltd - Leicester offer?

2M Health And Homecare Services Ltd - Leicester offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 2M Health And Homecare Services Ltd - Leicester to verify any information. View our terms and conditions. 2M Health And Homecare Services Ltd - Leicester has a Basic Service – more info.