Jusrade Care Ltd

Unit 17, Riverside Business Centre, Fort Road, Tilbury RM18 7ND
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7.7 19 Reviews
  • Jusrade Care Ltd, Tilbury
Jusrade Care provides home care, live-in care and companionship care for older people, adults, people with learning and physical disabilities, people with challenging behaviour, and people with dementia. The care services provided are person-centred and tailored to each individual’s needs and preferences.

The companionship services include help with reading, arranging appointments, organising visits and social events, and generally stimulating cognition and encouraging independence. The home care provided aims to help clients stay in their homes in familiar surroundings for as long as possible. Jursade Care works hard to ensure clients are matched with the ideal carer, best suited to their needs. Live-in care is also available, providing full-time 24-hour care, providing a package of care personalised to individual needs.

All staff undergo DBS checks and practical assessments to ensure they have the appropriate skills to deliver a high standard of safe, effective and compassionate care.

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Care Provided by Jusrade Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Jusrade Care Ltd
  • Person in charge
  • Julianah Olla (Manager)

Jusrade Care Ltd Reviews (19)

7.7

Jusrade Care Ltd has a Review Score of 7.7 (7.667) out of 10, based on 1 reviews in the last 2 years. Over all time Jusrade Care Ltd has 19 reviews.

Overall Experience

  • 14
  • 3
  • 2
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Date Published

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18

Review from T L (Daughter of Client) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Jusrade Care have been fantastic with their care for my Dad who suffers from Dementia. They are always calm and patient with him and nothing is ever too much trouble. The carers that come visit him, really do care and it's great to have peace of mind that he is in safe hands.

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Review from T B (Friend of Client) published on 19 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son is a mental health patient, and he is very happy with his care. I am very satisfied with the care that gets, and his personal assistant does a very excellent job.

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Review from A N (Partner of Client) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jusrade Care Ltd have been fantastic with the way they deliver care to my partner who is the service user. They have been very professional and knowledgeable with their job, the way the staff care for my partner with empathy, care, dignity and love has been fantastic. They go above and beyond to ensure
that my partner is well cared for and this has bought her so much comfort and joy.

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Review from C S (Daughter of Client) published on 27 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is always very polite and helpful. They are ready to accommodate my needs when I have any challenges. I am very happy with the service in general.

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Review from V O (Father of Client) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jusrade Care has been of huge benefit to us. Their care package for my son has enabled us to be able to go about our job without having to worry. Also they have been flexible. I have been able to call to get immediate care when needed for my son.

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Review from Lisa M (Client) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my care. I feel that my needs are met and that I am treated with dignity and have a voice.
Whenever my needs change or I have any concerns, I am always listened to immediately and any changes are implemented quickly. I feel that my carers go above and beyond to meet my needs
and I couldn't be happier.

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Review from Lorraine T (Daughter of Client) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jusrade care for Mum and Dad, who are living with Alzheimer's. They treat them with kindness and respect. I appreciate that Mum and Dad have, at most, three different carers, which helps with consistency of care/relationship. I also have a good relationship with the carers and care manager. Also attendance
times, which is great for Mum and Dad.

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Review from Tony P (Son of Client) published on 2 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my parents received was second to none. They made him feel secure and happy in their own home. They kept the house clean and were very dignified with personal care. Overall very happy.

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Review from Lorraine D (Daughter of Client) published on 11 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to take this opportunity to tell you how very impressed and how incredible the carers have been to my mum and myself during this time. They always had a kind word, were always very helpful, considerate and caring at all times. Nothing was too much for them.
My mum is 92 years old with
lots of medical problems and dementia until I was unable to cope with my mum at home anymore.

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Review from Tena F (Client) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care and support has been good and excellent and I could not wish for better. My carers are excellent, they do a lot for me and make me feel good. They7 are all very good and the manager is the best.

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Review from Joanne T (Sister of Client) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This agency is fantastic, they work with us and do everything to meet my brother's needs. Communication is fantastic and they often go over and above what is expected of them. All the staff are very friendly and the manager is very hands on. I really can't praise them enough.

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Review from G S (Wife of Client) assisted by family/friend published on 19 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very courteous, they accommodate when times and dates of sitting service need to be altered. Overall, pleased with the services.

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Review from Robert A (Father of Client) published on 7 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jusrade Care Ltd is a first class agency for care. The staff are very good and do all that is required of them.
I would have no hesitation in recommending them to other clients.

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Review from Michelle T (Sister of Client) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to have found Jusrade Care, they provide care and support for my two siblings with complex needs. All the staff that work with my siblings are punctual, genuine caring individuals, they have given me peace of mind. I know that my sibling's needs are being met. Communication has been excellent
and the manager has been involved in meetings with care services to ensure they are fully involved, making sure my siblings receive the appropriate care and support as their condition changes.
My siblings have adjusted to having caregivers coming in because of the friendly staff. My siblings see the same couple of staff which gives continuity of care and they feel comfortable. The staff know my siblings, the standard of care has been excellent.

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Review from Funmilola D (Daughter-in-law of Client) published on 18 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Jusrade Care is simply the best, good staff, communication is excellent and they are always ready to help. I will recommend this care agency in future.

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Review from Michael L (Husband of Client) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care package seems to be working well and good relationship with the carer.

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Review from T R (Client) assisted by family/friend published on 18 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The staff at Jusrade Care are very good, kind and helpful.

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Review from K P (Son of Client) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer from Jusrade who looks after my father every day of the week, is very professional and caring and also very thorough and diligent in his work. Most importantly - my dad really likes and trusts his carer and is both comfortable and confident in his company. As a family, we all like my dad's
carer very much. He has quickly become part of our family.

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Review from Sylvia S (Client) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The service is very good and the staff are excellent. They come on time and look after me.

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Current Review Score: 7.7 (7.667)

Overview of Review Score

The Review Score of 7.7 (7.667) out of 10 for Jusrade Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Jusrade Care Ltd is calculated as follows: ( (4 Excellents x 5) + (2 Goods x 4) ) ÷ 6 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Jusrade Care Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Jusrade Care Ltd

What Type of Services does Jusrade Care Ltd offer?

Jusrade Care Ltd offers Home Care.

How many Carers does Jusrade Care Ltd employ?

Jusrade Care Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jusrade Care Ltd to verify any information. View our terms and conditions. Jusrade Care Ltd has an Enhanced Service – more info.