Brisca Healthcare Romford

First Floor, Unit 7, Elms Industrial Estate, Harold Wood, Romford RM3 0JU
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9.9 49 Reviews
  • Brisca Healthcare Romford, Romford
Brisca Healthcare provides Home & Domiciliary Care Service to Health and Social Care sectors in London and Essex including all the surrounding areas.

Clients include care packages from the Local Authorities, Private Clients who are self funding and Care homes who need agency staff to cover their shifts.

They use a safer recruitment process, all staff have a lot of experience in care and they are compassionate and caring.

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Care Provided by Brisca Healthcare Romford

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Tendai Chimhini (Manager)

Funding & Fees Guide for Brisca Healthcare Romford

  • Prices

  • £26.00 per hour

Brisca Healthcare Romford Reviews (49)

Total of 49, showing 41-49
9.9

Brisca Healthcare Romford has a Review Score of 9.9 (9.860) out of 10, based on 29 reviews in the last 2 years. Over all time Brisca Healthcare Romford has 49 reviews.

Overall Experience

  • 42
  • 6
  • 1
  • 0
  • 0

Date Published

49
10
23
29
20

Review from Kathie B (Client) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a fall, I was hospitalized with a fractured hip. During my stay in hospital, the Ward Occupational Therapist arranged for a care package to be set up with Brisca on my discharge. I live alone. Within an hour of arriving home, a Brisca Supervisor who was absolutely lovely - arrived to assess
my needs and set in place regular visits four times daily, with immediate effect. The carers consulted me on every aspect of their support, even coping with my preference for tea making methods! They were cheerful, friendly and very encouraging in helping me gradually regain my confidence and independence. On the occasions I needed to ring the office, again the staff were always ready to adapt my care package but at the same time making sure my needs were met. One of the office staff was my main contact and he was absolutely great, never making me feel my queries were trivial in any way. I would have no hesitation in recommending Brisca or using their services in the future.

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Review from R H (Son of Client) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have always been extremely polite and very competent, and always there when needed. Kept me informed of any changes to mum's health and wellbeing and administered my mum's medication regularly and effectively.
They took a real interest in mum and she built a real trust with all the staff
who visited her each day.


Thank you for your care and dedication.


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Review from R P (Client) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always treated with respect and dignity. Thanks to all my carers.

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Review from M L (Daughter of Client) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff are very friendly, helpful and caring. Nothing seems to be too much trouble for them. If there is to be a fault at all, it would be nice if the carers could visit at more definite times.

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Review from Margaret S (Client) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brisca has always been available should I need to contact them. The staff/carers have always been professional with my help in washing, dressing, changing etc. The carers are (have) always been available for that extra attention and a pleasure to have in our home to look after me.

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Review from T T (Daughter-in-law of Client) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the love of care provided for my father-in-law. I can always contact the agency if and when I need to on my father-in-law's behalf or if I have questions or concerns etc. We are always treated with the utmost respect.

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Review from Tania Y (Daughter of Client) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A local agency with very helpful staff who were understanding of any problems that arose and worked hard to solve them. They were extremely supportive and tolerant and I was very grateful for their help.

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Review from L M (Daughter of Client) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mum was excellent and also the management. My mum was in a bad way when she left hospital and the carers not only looked after my mum but they also made her feel special and chatted and cheered her up. She has now made a great recovery which I feel is a good part to do with the
care she received

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Review from Tracy G (Daughter of Client) published on 12 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brisca were put in place to care for Dad during his end of life treatment. Could not fault their care and compassion. From the daily care visits to the managerial contact, all second to none.

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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Brisca Healthcare Romford is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Brisca Healthcare Romford is calculated as follows: ( (141 Excellents x 5) + (23 Goods x 4) ) ÷ 164 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Brisca Healthcare Romford is based on 29 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Meet the Team (1)

Prieska

Prieska Chimhini

Job Title: Managing Director

Joined: 2014

Prieska has 10 years of teaching experience in primary education (from 1996) and 2 years experience of teaching Adult Education in Business Studies and Economics. She has also run a cleaning business for 2 years (2007 to 2009) which enriched her transferrable skills in different areas. She has also done voluntary work for six months, as an administrative assistant at Imperial NHS Trust (Charing Cross Hospital), learning for work from May 2014 to October 2014. Currently, Prieska is the Managing Director at Brisca Healthcare Ltd. She has been in this position since August 2014. During her spare time, she does Healthcare Business consultations and coaching to new start-up Businesses in the Healthcare sector. Prior to that, Prieska worked as a Health Care Assistant for Bupa Care Homes for 4 years, working both day and night shifts with elderly people. She further worked for Essex County Council at Hargrave House for 5 years, working with children and young adults who are Autistic and have challenging behaviour. She also had experience in domiciliary care as she once worked for Red spot Group and Thurrock Council. Prieska loves to serve the community she lives. She is the founder and Chairperson for She-Unity Support, a Registered Charity Organization, aimed to assist BME African women in the UK experiencing domestic violence and abuse.


Qualifications: Diploma in Education, Level 5 Diploma in Principles of Management and leadership, Cert in Business Admin, Bed EAPPS, PGCE, MBA, MSc HRM.


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