Bluebird Care St Helens

Caitlin joined Bluebird Care St Helens in the Summer of 2018 after successfully completing a degree in Social Policy.

Known for her smiley, upbeat personality, Caitlin manages the smooth running of the daily operations at Bluebird Care and supports the team in the delivery of safe, good-quality care. Caitlin is registered with the Care Quality Commission to manage our services and has regular updates with them. Caitlin has also held the role of Training Manager and with an AET Qualification now firmly under her belt, Caitlin trains all our staff and ensures she herself is always fully up to date when it comes to any advancements in the area and how things should be done.

Whether it's organising a package of care with Bluebird Care or attending your induction training as a new employee, Caitlin will always put your mind at ease, make you feel comfortable and confident that you are making the right decision joining Bluebird Care St Helens.

Clare has worked at Bluebird Care since 2016 and during that time held every role within our company giving her vast knowledge and wealth of experience in what it takes to provide high-quality care and support along with holding a Level 5 qualification in Health and Social Care Leadership and Management.

Clare is currently our coordinator, responsible for shift planning and rotas ensuring our customers all receive their care on time with a friendly face.

Out of all the roles Clare has held, this is her favourite and she strives every day to ensure our customers receive the best service possible.

After a successful career in the hospitality industry, Pat is our Recruitment and HR officer. Pat is responsible for ensuring all of our carers go through the most robust recruitment procedures and have all requirements in place such as a DBS check and relevant references ensuring they are the right fit for our team and customers.

Pat has many years of experience working with people and knows the qualities needed to ensure you and your loved ones are well cared for in the comfort of your own home.

At Bluebird Care, we have a total of six supervisors to support our staff and customers each and every day. The team is led by Vikki Connor and is made up of Bradley Armstrong, Clare Harrison, Lisa McGhee and Claire Lees. It all started with Bluebird Care as a Care Assistant and has shown hard work and dedication to become a team supervisors who now support the smooth running of the business, providing support to staff and ensuring customers are receiving the best service available.

The role of the supervisor is to ensure that staff feel supported and are carrying out care to the highest of standards. Supervisors also support customers by carrying out regular reviews to ensure care plans are kept up to date and customers are happy with the service they receive. All have either completed or are working towards Level 3 Qualifications in Health and Social Care and further higher level training.

Vikki Connor- Vikki joined Bluebird Care in 2017 after a long stint working for another company. Vikki fit right in and became a favourite with both customers and staff alike. In 2019, management recognized Vikki’s hard-working attitude and asked her if she would like to become a supervisor. Vikki immediately took to the role and since then has developed a vast knowledge not only on the ‘behind the scenes’ of the care industry but also taking on a recruitment and HR position shortly after. In 2022, Vikki took on the position of Lead Supervisor and now supports the rest of the team to ensure the highest standards.

Morgan Allen- Morgan started as a care assistant with Bluebird Care in March 2020 when. Morgan had not long left college and needed a new role as her previous job in hospitality was no longer viable due to the pandemic. Intended as a stopgap until Morgan decided what she wanted to do long term, Morgan took care straight away and became a firm favourite with our local customers.

Morgan stepped up to the role of coordinator shortly after but decided she enjoyed a more hands-on role out in the field and so became a supervisor.

Morgan enjoyed the care aspect of the role so much that she is now studying to become a Registered Nurse.

Brad joined Bluebird Care in the summer of 2021 after working in finance and since then has developed a vast amount of knowledge and skills needed to succeed in the industry.
Keen to continue learning and see how he can progress in his role, Brad is now in the process of completing his Level 3 qualification in Health and Social Care and looks forward to a bright future at Bluebird Care ensuring our customers receive only the highest quality of care across the borough.

Clare Harrison- Clare started as a Care Assistant back in 2017 and has held several roles at Bluebird Care and was promoted to supervisor in 2020. Clare is known for being approachable and kind-natured which makes her a good candidate for her current position. During her time as supervisor, Clare has supported Caitlin with the training of new staff and works hard to act as a support to them out in the field to develop and be the best carer they can be.

Lisa McGhee- Lisa joined Bluebird Care St Helens in 2024 and has over 30 years of experience working in the Health and Social Care Sector. Lisa has a caring and supportive attitude, allowing her to be a great supervisor to the team and provide guidance where needed. Lisa has already become a popular member of staff amongst our customers and staff and we are excited to support her further in her career.

Claire Lees- Claire started with us as a carer in September 2022 and her hard-working, can-do attitude didn't go unnoticed. Clare quickly displayed that she is calm, cool and collected and supporting our customers comes naturally to her.

Clare is the ultimate team player, always helping out her colleagues and providing the best support available!