Access Your Care (North Somerset)

Unit 6 Belvedere Court, 10 Beaufighter Road, Weston-super-Mare BS24 8EE
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27 Reviews
  • Access Your Care (North Somerset), Weston-super-Mare
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Care Provided by Access Your Care (North Somerset)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Access Your Care Ltd
  • Person in charge
  • Carolyn Mills (Registered Manager)

Funding & Fees Guide for Access Your Care (North Somerset)

  • Prices

  • Prices may vary depending on care package. Please get in touch to find out more.
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Access Your Care (North Somerset) Reviews (27)

Total of 27, showing 21-27

Over all time Access Your Care (North Somerset) has 27 reviews.

Overall Experience

  • 19
  • 8
  • 0
  • 0
  • 0

Date Published

27
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0
0
27

Review from Ursula D (Client) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls are very helpful and friendly. Couldn't ask for better.

Reply from Zak Aravadinos at Access Your Care (North Somerset)

Thank you very much for your nice words, it was a pleasure to provide you with our services. From everyone at Access Your Care.


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Management

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Value for Money

Review from Francis F (Husband of Client) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service, with times kept to regular hours. Could not manage without the help and care provided by Access your Care. Keep up the good work and with your help, I will be able to have my wife at home for some time to come.

Reply from Zak Aravadinos at Access Your Care (North Somerset)

Thank you very much for your nice words, it was a pleasure to provide you with our services. From everyone at Access Your Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Audrey W (Client) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found this very satisfactory. The staff who visited me were all very friendly and very helpful.

Reply from Zak Aravadinos at Access Your Care (North Somerset)

Thank you very much for your nice words, it was a pleasure to provide you with our services. From everyone at Access Your Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tom H (Son of Client) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The company provided overnight care for my father for over a year, from the beginning they were outstanding and professional in organising everything to do with dad's care and even liaising in part on our behalf with Social Services and nurses with the more complicated matters we knew nothing about.


Staff and calls were always on time and dad never had anything but good things to say about his carers.


Dad passed away in the new year, however, he did so in his own home, that's something we all wanted for him and it wouldn't have been possible without the support given by Access Your Care.


We highly recommend this company to anyone and once again we want to extend our gratitude to the team.


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Review from E R (Granddaughter of Client) published on 7 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and support they have provided for my grandfather is outstanding. They are compassionate and caring. Their professionalism is fantastic - they are knowledgeable and help him access support and equipment he requires. He is happy at home in the knowledge they will be there to support him. Fantastic
agency!

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Review from Christopher D (Client) published on 6 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care I have had has been good altogether.

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Review from J F (Wife of Client) published on 5 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Until recently I have looked after my husband alone, but now that his Dementia is advanced and he is doubly incontinent and needs to be moved by hoist, I have needed to employ carers.
They come in pairs and treat my husband with great kindness and sensitivity and they are helpful and considerate.
He can be moody and difficult but they can usually make him smile and ensure that he is comfortable.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 2 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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