Adriel Care Ltd

First Floor, 431 Ashley Road, Poole BH14 0AX
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9.3 4 Reviews
  • Adriel Care Ltd, Poole
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Care Provided by Adriel Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Adriel Care Ltd
  • Person in charge
  • Donald Jabangwe (Manager)
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Adriel Care Ltd Reviews (4)

9.3

Adriel Care Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Adriel Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
4
4
0

Review from D M (Friend of Client) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot rate highly enough the service given by Adriel Care. Every carer who came to look after my friend was kind, cheerful, helpful, and caring, going beyond what I had expected. My friend was tested with utmost dignity throughout right to the end of her life.

Reply from Donald Jabangwe, Manager at Adriel Care Ltd

Thank you so much for your heartfelt review. We are deeply touched by your kind words and grateful that we could provide the care and support your friend deserved during such a difficult time. Our team is committed to treating every individual with dignity, compassion, and respect, and it means the world to us to know that we made a difference. We will be sure to share your feedback with our carers, as it will mean so much to them. Please don't hesitate to reach out if you need anything further, and thank you again for entrusting us with your friend's care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Z R (Mother of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Adriel staff care for our daughter on a 24/7 basis. The carers are all professional and ensure all her needs are met. The office staff are always on hand to support their staff and communicate with the family.
At last, we have a 5-star service.

Reply from Donald Jabangwe, Manager at Adriel Care Ltd

We are glad you like our services. We will continue to offer individualised and holistic care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Joanne B (Niece of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care we were provided for our dear aunt was so caring and gentle towards us and of course our aunt. All the staff were very thorough with the regime. It was palliative care so it was about making sure she was comfortable and with that, she was also always happy to see them. I would highly recommend
Adriel Care.
Thank you guys.

Reply from Donald Jabangwe, Manager at Adriel Care Ltd

Thank you so much. Our aim is to be providers of quality care and we are glad that your aunt received it.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Y T (Wife of Client) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All Carers provide (at all times) excellent person-centred care. Respectful, supportive, and excellent carer abilities and training. Thank you for all your support and care for my husband.
Consistent team and clear communications from the agency when needed.

Reply from Donald Jabangwe, Manager at Adriel Care Ltd

Thank you so much for your thoughtful and positive review. We're truly grateful for your kind words and are thrilled to hear that you've had such a positive experience with our team. It's our mission to provide compassionate, person-centred care, and your feedback reassures us that we're making a difference. Well, continue to maintain clear communication and ensure the highest quality of care for your husband. Thanks again for your trust and support!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Adriel Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Adriel Care Ltd is calculated as follows: ( (22 Excellents x 5) ) ÷ 22 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Adriel Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Adriel Care Ltd

What Type of Services does Adriel Care Ltd offer?

Adriel Care Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Adriel Care Ltd to verify any information. View our terms and conditions. Adriel Care Ltd has a Basic Service – more info.