From £25.95 per visit
We are able to look at options for large packages of care such as Waking Nights, Sleeping Nights, long visits and Live in Care.
Right at Home (South Cheshire) has a Review Score of 10 (9.974) out of 10, based on 13 reviews in the last 2 years. Over all time Right at Home (South Cheshire) has 82 reviews.
Review from Sylvia E (Client) published on 10 February 2025
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Reply from Caron Ratcliffe, Registered Manager at Right at Home (South Cheshire)
Thank you for this lovely review, we will be sure to share this with the whole care team in Nantwich and Crewe.
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Review from Jennifer S (Wife of Client) published on 10 February 2025
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Reply from Caron Ratcliffe, Registered Manager at Right at Home (South Cheshire)
Thank you for such a lovey review of our services. We are so pleased that the experience you and your husband have had from our care team has been such a positive one and we will pass this onto our wonderful caregivers.
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Review from Hannah S (Granddaughter of Client) published on 18 October 2024
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Reply from Ben Selby, Owner at Right at Home (South Cheshire)
Thank you for this lovely review of the care-at-home services we've provided to your elderly relative. It's a real pleasure to receive this feedback and we will be sure to share this with the team of care assistants and other staff members involved.
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Review from S M (Client) published on 30 July 2024
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Review from A C (Daughter of Client) published on 18 June 2024
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Review from Karen S (Daughter of Client) published on 1 May 2024
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Reply from Abbi Jones, Registered Manager at Right at Home (South Cheshire)
Thank you for such a lovey review of our services. We are so pleased that you and your family have had such a positive experience.
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Review from Sandra B (Client) assisted by family/friend published on 12 March 2024
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Review from A M (Wife of Client) published on 26 February 2024
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Reply from Abbi Jones, Registered Manager at Right at Home (South Cheshire)
Thank you so much for such a lovely review.
We are so pleased that you have had such a positive experience with us.
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Review from Paul S (Son of Client) published on 24 January 2024
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Reply from Abbi Jones, Registered Manager at Right at Home (South Cheshire)
Thank you for your lovely review! We are so pleased your father has been impressed with the services provided.
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Review from Annette M (Daughter-in-law of Client) published on 4 December 2023
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Reply from Ben Selby, Owner at Right at Home (South Cheshire)
Thank you, Annette, for this wonderful review; we will be sure to share this with the whole Care Team in Nantwich and Crewe!
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Review from S C (Brother of Client) published on 28 November 2023
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Reply from Abbi Jones, Registered Manager at Right at Home (South Cheshire)
Thank you for such a lovely review. We are so pleased that you and your family have had such a positive experience with us.
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Review from Sally E (Daughter of Client) published on 20 November 2023
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Reply from Abbi Jones, Registered Manager at Right at Home (South Cheshire)
Thank you for your kind comments, Sally! We will be sure to share these with the team.
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Review from Helen A (Daughter of Client) published on 20 November 2023
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Reply from Abbi Jones, Registered Manager at Right at Home (South Cheshire)
Thank you so much for your kind comments Helen. We are so pleased that we have been able to support your mum and make a positive difference in her life.
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Review from Lesley B (Daughter of Client) published on 5 January 2023
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Review from Thomas C (Son of Client) published on 6 October 2022
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Reply from Ben Selby, Owner at Right at Home (South Cheshire)
Thank you for this very kind review. It's so pleasing to hear about the great care being provided by our caregivers and the support of the office team.
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Review from P H (Wife of Client) published on 11 July 2022
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Reply from Ben Selby, Owner at Right at Home (South Cheshire)
Thank you for this lovely review of your experiences since choosing Right at Home. I will share this with the teams involved.
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Review from Peter P (Client) published on 5 July 2022
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Reply from Ben Selby, Owner at Right at Home (South Cheshire)
Thank you very much for this kid review. We will be sure to share these comments with your regular CareGivers.
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Review from H K (Wife of Client) published on 6 June 2022
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Reply from Ben Selby, Owner at Right at Home (South Cheshire)
Thank you for this review. It's great to hear that your experience has always been positive through the last few years, as we always aim to give every client that experience. We will share your view with the who team and once again, thank you!
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Review from Pat R (Wife of Client) published on 17 May 2022
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Review from D H (Son of Client) published on 6 May 2022
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The Review Score of 10 (9.974) out of 10 for Right at Home (South Cheshire) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.974 for Right at Home (South Cheshire) is calculated as follows: ( (76 Excellents x 5) + (2 Goods x 4) ) ÷ 78 Ratings = 4.974
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Right at Home (South Cheshire) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Apr 2018
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Job Title: Owner
Joined: 2016
It has been a life long passion of mine to run my own home care business. I’ve worked in the home care sector for almost 15 years, including time spent as a CareGiver working my way up to being a Registered Manager and latterly as a part of the Senior Management team with a market leading national home care provider.
I have a Level 4 NVQ Registered Managers Award and am an active Dementia Champion in Crewe and Nantwich, delivering free information sessions to organisations and business' to help create a dementia friendly community.
My real motivation comes from my Grandad who sadly passed away in 2014 following after living with Dementia and Alzheimer’s Disease for nearly 10 years. I grew up in Kendal, in the Lake District living next door to my Nan and Grandad and enjoyed many great years working for my Grandad in his family run paint and wallpaper shop. As my Grandad’s Dementia progressed, he, of course, needed support and care as he started to struggle with his normal daily routine, and unfortunately, although much of his care was excellent, this wasn’t always the case. I use this as my constant guide to the quality of care we provide our Clients – “Would it have been good enough for my Grandad?” The answer must always be yes.
Job Title: Community Engagement Manager
Joined: 2022
Zoe is our Community Engagement Manager here at Right at Home South Cheshire.
Zoe joined Right at home in 2022 as the Deputy Manager, then in 2024 Zoe was asked if she would like to work more on Community Engagement something that she is very passioned about.
Zoe's role is to help raise our profile in our local communities, engaging with difference services and activities, whilst helping to build strong partnerships and ultimately help us all make difference!
With having over 20 years of care experience, Zoe is a great addition to the team and she still helps out with the care side of things where she can!
Job Title: General Manager
Joined: 2022
Jane joined the Right at home team as a CareGiver, within a few short months she progressed to Senior CareGiver, then Care and Finance Coordinator and most recently, General Manager.
Jane's Key Responsibilities include:
Overseeing the day to day activities within the office and out on the field
Finance
Quality Ensurance
Scheduling
Enquiries
Assessments
Job Title: Registered Manager and Registered Nurse
Joined: 2024
Caron has joined the Right at Home South Cheshire team in 2024 as the office's new Registered Manager.
She says:
'I am delighted to join the team at Right at Home as the new Registered Manager. I was a Registered General Nurse with nearly 50 years of experience within Health and Social Care. I have worked within management since 1999 with experience both in care homes and domiciliary care. Since my first placement in a care home when I was doing work experience at school, I have always had a passion for older people and believe they deserve the best.
Compliance and quality assurance has been a big part of my role and in line with Right at Home and I will continue to support as part of the team to provide the highest quality standard of person-centred care for all our clients.
I also enjoy developing staff and teams by ensuring that they have the knowledge and skills to grow and progress their career within this arena and will assist them any way I can.'
Caron's Key Responsibilities include:
Day to day running of the Service
Client Assessments
Client Enquiries
Client Reviews
Daily management of Client Queries
Compliance
Safeguarding Lead
Job Title: Deputy Manager
Joined: 2024
Naomi is one of our Deputy Managers here at Right at Home South Cheshire, she has her usual day to day activities helping to assist the team and our Registered Manager. Here's what she has to say,
'Hi, my name is Naomi and I am delighted to be joining Right at Home in December as Deputy Manager. I am passionate about providing service to clients and their families with a high standard of care ensuring that we go above and beyond for them. I come from a clinical setting in primary care and district nursing care so I have lots of knowledge and skills to offer. I look forward to meeting you all soon.'
Job Title: Deputy Manager
Joined: 2024
Zoe H is one of our Deputy Managers here at Right at Home South Cheshire, she has her usual day to day activities helping to assist the team and our Registered Manager. Here's what she has to say:
"I’m thrilled to be joining the Right at Home team, bringing over a decade of experience in nursing homes and a deep passion for person-centred care. Helping clients maintain their independence and live comfortably in their own homes is a cause close to my heart. This new chapter in at-home care offers an exciting opportunity to grow professionally while making a meaningful difference - not just in the lives of those I care for, but also in empowering and supporting the incredible team I’ll be working alongside."
Job Title: Senior care team leader
Joined: 2022
Tina is our Senior Care Team Leader, based in Crewe & Nantwich. Starting out as a CareGiver, Tina has moved her way up the ranks to Senior CareGiver, and continues to ensure the highest levels of care are delivered and maintained, whilst supporting, leading, and mentoring a team of dedicated CareGivers.
Tina's key responsibilities include:
Support with training
Support with shadowing
Support with supervisions
Job Title: Care team leader
Joined: 2024
Tazmin is one of our Care Team Leaders, based in the Nantwich area, she originally join as a CareGiver, however has progressed within less than a year to be promoted to Care Team Leader.
Taz helps to ensure the highest levels of care are delivered and maintained, she supports, leads and mentors our team of CareGivers.
Tazmin's key responsibilities include:
Support with shadowing
Support with supervisions and Observations
Job Title: Care team leader Sandbach
Joined: 2024
Macie is one of our Care Team Leaders, based in and around Sandbach. Macie was previously a CareGiver and has now been promoted to Care Team Leader!
Macie's key responsibilities include:
Support with shadowing
Support with supervisions and observations
To contact Macie, please email Macie.Hall@rightathome.co.uk
Job Title: Digital Marketing Apprentice
Joined: 2024
Tilly is our digital marketing apprentice here at Right at Home South Cheshire, she is working towards her qualification in Multi-Channel Marketing. Her role consists of a variety of things like content writing, SEO research, social media management and working along side Zoe with Community engagement projects.
Job Title: Right at home team of Caregivers
Joined: 2019
Every single one of our CareGivers is passionate about support and caring for their Clients. Our joint goal is to make a difference every day to each and every one of our Clients.
Each CareGiver is matched and introduced to the clients they work with. We are extremely supportive of our CareGiver team and encourage an open and honest culture.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Right at Home (South Cheshire) to verify any information. View our terms and conditions. Right at Home (South Cheshire) has a Platinum Service – more info.