Right at Home Reigate & Crawley

1 Brighton Road, Redhill RH1 6PW
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Top 20 award
10 65 Reviews
  • Right at Home Reigate & Crawley, Redhill
Welcome to Right at Home Reigate and Crawley, your trusted partner in personalised home care and support services. Committed to enhancing the lives of individuals and families in the Reigate and Crawley communities, they take pride in delivering compassionate, reliable, and professional care right in the comfort of your own home.

Right at Home, Reigate and Crawley offers high-quality home care services tailored to your loved one's unique needs. Whether it's assistance with daily activities, companionship, specialised care for medical conditions, or respite care for family caregivers, their dedicated caregivers and staff ensures your loved ones receive exceptional care.

Their home care services in Reigate and Crawley prioritise building meaningful relationships and fostering a sense of belonging for each individual under their care. With a person-centred approach, they focus on maintaining independence, promoting well-being, and creating a safe and nurturing environment.

Experience the peace of mind that comes from knowing your loved ones are in capable and caring hands. Discover the difference Right at Home Reigate and Crawley can make in your family's life. Contact the team today to explore their comprehensive range of home care services and embark on a journey of compassionate care and support.

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Care Provided by Right at Home Reigate & Crawley

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Apurva Sharma (Managing Director)

Funding & Fees Guide for Right at Home Reigate & Crawley

  • Prices

  • £34.00 to £36.00

  • The cost of Right at Home Reigate and Crawley service is competitively priced and is designed to improve the quality of life. The company will be able to offer your precise costs at the assessment, however, until then, the below may give you an insight into the potential cost of one-to-one personalised care.
    Regular Care Visits £34.00 to £36.00    per visit
    Please contact the company or complete the contact form here if you would like to book a time to meet (this is called a care assessment). This is an opportunity for you to ask questions and for the assessor to learn more about you or your loved one's care requirements.

Right at Home Reigate & Crawley Reviews (65)

Total of 65, showing 61-65
10

Right at Home Reigate & Crawley has a Review Score of 10 (9.981) out of 10, based on 18 reviews in the last 2 years. Over all time Right at Home Reigate & Crawley has 65 reviews.

Overall Experience

  • 61
  • 4
  • 0
  • 0
  • 0

Date Published

65
8
11
18
47

Review from Jean N (Client) published on 14 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with Right at Home Reigate & Crawley and would recommend them to anyone.
The managing director and office staff are so efficient. The carers are very helpful and friendly. I the carer is more than 5-10 minutes late (held up by traffic), they ring me to let me know. If a new carer is
coming, they are always accompanied the first time by one of the office staff. The carer always asks permission to enter.


I live in an assisted home and I started with help about two months ago for an hour in the mornings which has made life so much easier for me.


Reply from Apurva Sharma, Managing Director at Right at Home Reigate & Crawley

Dear Mrs. Nicholson,
Thank you for kind words and recommending our service. It is a pleasure to support you. We hope with your encouragement our services will continue to improve.


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Value for Money

Review from Jenny (Granddaughter of Client) published on 20 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Grandmother received excellent care and we had good support during her care.
Her carer was excellent and treated her with dignity and respect.

Reply from Apurva Sharma, Managing Director at Right at Home Reigate & Crawley

Dear Jenny,
Many thanks for your feedback. It was a pleasure to look after grandma during her last days.
Kind regards


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Treated with Dignity

Value for Money

Review from R D (Client) published on 27 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my carer, I don't want anyone else but her.

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Care / Support

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Treated with Dignity

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Review from Mary B (Client) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My helper was very easy to get on with. She often suggested what she could do. Sometimes washing up when she arrived. She usually did something up first, then suggested what she could do next eg sorted some post, dusted, vacuumed the carpet or dusted the shelves or washed the kitchen floor. She
seemed to like her job. Once she did some shopping.


After my husband died I felt very alone much of the time, but my help came for an hour in the late afternoon and she made me more 'normal'.


Reply from Apurva Sharma, Managing Director at Right at Home Reigate & Crawley

Dear Mrs Broatch, Many thanks for your feedback. I am glad that you have found all aspects of our services helpful. We always want to ensure that with our support and assistance you continue to live as independently as possible. It has been an absolute pleasure to support you. I hope we continue to provide services to your expectations. Many thanks.


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Review from S B (Daughter of Client) published on 18 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care given is excellent.
Only negative comment is carer speaks only limited English, so communication is difficult.
All staff are very caring, professional and capable.

Reply from Apurva Sharma, Physiotherapist/Managing Director at Right at Home Reigate & Crawley

It is a joy to look after your Mum. I can assure you that our services will continue to improve going ahead.
Many thanks.


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Management

Treated with Dignity

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Current Review Score: 10.0 (9.981)

Overview of Review Score

The Review Score of 10 (9.981) out of 10 for Right at Home Reigate & Crawley is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.981 for Right at Home Reigate & Crawley is calculated as follows: ( (104 Excellents x 5) + (2 Goods x 4) ) ÷ 106 Ratings = 4.981

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Right at Home Reigate & Crawley is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (1)

Apurva

Apurva Sharma

Job Title: Managing Director

Joined: 2016

Life is a collection of experiences – good and bad.


A caring hand can steady a rocking ship.


In my 16 years of experience as a physio much of which was dedicated to community geriatric rehab, I have learned that effective and wholesome Care provision needs a fine balance of the right attitude, attention and time.


This serves as a foundation for other supported programmes such as Rehab to yield positive benefits in enabling confident and independent living. I have seen several cases where a lack of proper care, time and empathy has left many clients disappointed. Discovering this wide gap between concept and reality was a primary motivation for me to search and create a platform where we could provide meaningful care in combination with tailored rehab which would truly make a difference to someone’s everyday life.


At Right at Home Reigate & Crawley, I have the opportunity to realise this desire to provide high-quality and excellent care. Our comprehensive approach to care, companionship and rehab would assist clients and their families to live an improved quality of life. I have built a team of people who share these beliefs and values – where each client is special, no client’s need is too big, where the client’s personal satisfaction comes first, where going the extra mile …. comes naturally, where providing care with compassion is a way of life!


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