Audley Care Chalfont Dene

Audley Chalfont Dene, Rickmansworth Lane, Chalfont St Peter, Gerrards Cross SL9 0LX
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9.3 23 Reviews
  • Audley Care Chalfont Dene, Gerrards Cross
Audley Care Ltd (Chalfont St Peter) provide quality home care that can be tailored to each person's specific needs.

The team of personal care assistants is highly skilled at providing domestic or specialist care to the highest standards. Help can be provided getting in and out of bed, dressing, bathing, preparing medication and continence care.

Care assistants can assist with cooking, laundry, vacuuming, ironing, changing bedding or other housework as well as attending medical appointments, collecting prescriptions and providing home from hospital support.

The Audley Care team is happy to visit you in your own home if you find it easier to speak to someone face to face. Audley Care branches are recognised, registered and regularly audited by the Care Quality Commission (CQC), which means the care assistant you invite into your home is rigorously trained and highly qualified.

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Care Provided by Audley Care Chalfont Dene

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Cheryl Franklin (Cluster Care Branch Manager)

Funding & Fees Guide for Audley Care Chalfont Dene

  • Prices

  • Price ranges £23.75 - £32.30

  • Fees are dependent on services required, these can be discussed in more details at point of enquiry

Audley Care Chalfont Dene Reviews (23)

Total of 23, showing 21-23
9.3

Audley Care Chalfont Dene has a Review Score of 9.3 (9.314) out of 10, based on 6 reviews in the last 2 years. Over all time Audley Care Chalfont Dene has 23 reviews.

Overall Experience

  • 12
  • 11
  • 0
  • 0
  • 0

Date Published

23
6
6
6
17

Review from Sidney B (Husband of Client) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been very pleased with the care my wife has had. Very courteous girls and having a rota with the times is very helpful.

Reply from Fionna Cannon at Audley Care Chalfont Dene

Thank you for taking the time to complete this review, we are happy you are pleased with the service we are providing. All feedback is sent back to the Care Branches and care staff.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Hilda C (Client) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following 9 days in hospital, I had care 3 times a day - early morning to ensure medication was taken correctly, midday and evening for further care and to prepare for bed. The care was excellent and continued until I felt I could manage for myself.

Reply from Fionna Cannon at Audley Care Chalfont Dene

We would like to thank you for taking the time to review our services, I will pass your feedback onto the team.
We pride ourselves in ensuring we will continually provide an outstanding service to our customers and feedback is important to us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E F (Client) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a stay in hospital, carers checked on me throughout the night making sure I was comfortable.

Reply from Marie Kaye at Audley Care Chalfont Dene

Thank you for your positive review I will pass on your feedback to our teams.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.314)

Overview of Review Score

The Review Score of 9.3 (9.314) out of 10 for Audley Care Chalfont Dene is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.714 for Audley Care Chalfont Dene is calculated as follows: ( (29 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 35 Ratings = 4.714

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Audley Care Chalfont Dene is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (4)

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Meet the Team (1)

Cheryl

Cheryl Franklin

Job Title: Cluster Care Branch Manager

Joined: 2022

Over 15 years experience in the sector. Qualified to Level 4 in Health and Social Care & level 7 strategic leadership management.


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