Victoria Home Care Solutions

Office H, Arnold Business Centre, Brookfield Gardens, Arnold, Nottingham NG5 7ER
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4 Reviews
  • Victoria Home Care Solutions, Nottingham
Victoria Homecare Solutions provides care services to people in their own homes, helping them to remain independent and in familiar surroundings for as long as possible. The skilled care workers strive to help the people they care for reach and maintain their optimum state of health and wellbeing. Clients are treated with respect and dignity, while individuality and choice is strongly promoted.

Clients receive a tailored care package which is delivered by staff with a person-centred approach, compassion and care. Services offered include personal care, companionship (such as shopping, socialising and days out), community care, domestic support, hospital to home support, and night care.

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Care Provided by Victoria Home Care Solutions

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Tracey Coleman & Michael Coleman
  • Person in charge
  • Tracey Coleman (Registered Manager)
  • Admission Criteria
    • Adult care only

Funding & Fees Guide for Victoria Home Care Solutions

  • Prices

  • £25.00 to £27.00 per hour per care assistant

  • The fee is double on bank holidays per carer, we charge a retainer fee for any admissions to hospital or other time away from the agency if the Service User wishes to keep open their space.

Victoria Home Care Solutions Reviews (4)

Over all time Victoria Home Care Solutions has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
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4

Review from Julie B (Niece of Client) published on 10 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good standard of care provided.

Reply from Tracey Coleman, Provider/Registered Manager at Victoria Home Care Solutions

Thank you for your kind review, we will continue to make your Aunt as happy as possible.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Leslie P (Husband of Client) published on 15 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Victoria Home Care Solutions are a very professional company with exceptionally well-trained staff. All the ladies who have attended my wife have been very caring, attentive and willing to go that extra mile to look after my wife. I cannot recommend this small company and management enough.

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Management

Treated with Dignity

Value for Money

Review from Sharon R (Daughter of Client) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very good with Mum providing chats on visits and keeping me informed of any issues. Always ask her what she wants to eat and not just given anything.

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Management

Treated with Dignity

Value for Money

Review from Emma B (Friend of Client) published on 6 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Victoria Homecare Solutions provided care for my friend over a long period of time. This review relates to 2021. They provided exceptional care to the service user, supporting him. They liaised with the GP, District Nursing Service and other agencies as my friend's health deteriorated and he moved onto
end of life care. They kept him comfortable, cared for him with dignity and kept me informed. They did shopping for him as had more of an idea of his diet towards the end of his life. They treated him with compassion and cared for him until the end of his life. During the Covid pandemic, they followed the guidelines of government and their own including wearing appropriate PPE, testing of staff and we had no issues with Covid and felt safe with them attending to him


I would highly recommend Victoria Homecare Solutions as a care provider to anyone in the local area for homecare support.


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Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jan 2018

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (3)

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Victoria Millband

Job Title: Team Leader

Joined: 2017

Victoria has been employed in the industry for over 10 years, working in various care homes and then changing to home care, Victoria holds an NVQ Level 3, Victoria is up to date with all mandatory Training, Victoria's specialities are Pressure area care, end of life care, medication administration. Victoria is competent in all other areas. Victoria is the Team Leader of a small team of care staff, she is available for staff queries, and concerns and will ensure that all staff receive a full induction and are competent within their role before being able to complete care calls alone. Victoria is friendly, caring and very calm, she can handle any situation including emergencies. Victoria has 10 years of experience with Elderly and Dementia Care.


Jackie

Jackie Gordon

Job Title: Community Carer

Joined: 2018

Jackie has been employed with Victoria Homecare Solutions for 7 years now, she is a very caring and tentative person, always delivering an excellent standard of care to our Service Users. Jackie can communicate effectively with the multi-discipline team. Jackie can induct new staff as she knows the Service Users' likes and dislikes, Jackie has an excellent relationship with the Service Users she visits on a regular basis.


Carina

Carina White

Job Title: Community Carer

Joined: 2018

Carina has worked with Victoria Homecare Solutions for 7 years, Carina is a bubbly, caring individual, who can make all of our Service Users laugh or smile, all of the Service Users who Carina visits enjoy her company, Carina delivers an excellent standard of care showing compassion to all. Carina is trained to a high standard and all Mandatory training is current. Carina can deal with any situation she may encounter with a professional attitude.


Frequently Asked Questions about Victoria Home Care Solutions

What Type of Services does Victoria Home Care Solutions offer?

Victoria Home Care Solutions offers Home Care.

How many Carers does Victoria Home Care Solutions employ?

Victoria Home Care Solutions employs 11 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Victoria Home Care Solutions to verify any information. View our terms and conditions. Victoria Home Care Solutions has a Platinum Service – more info.