£24 to £27.00 per hour per care assistant
The fee is double on bank holidays per carer, we charge a retainer fee for any admissions to hospital or other time away from the agency if the Service User wishes to keep open their space.
Victoria Home Care Solutions has a Review Score of 9.7 (9.700) out of 10, based on 7 reviews in the last 2 years. Over all time Victoria Home Care Solutions has 10 reviews.
Review from Suzanne B (Daughter of Client) published on 10 April 2025
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Management
Treated with Dignity
Value for Money
Review from Sarah M (Daughter of Client) published on 8 April 2025
Submitted via Website •
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Staff
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Treated with Dignity
Value for Money
Review from A G (Son of Client) published on 4 April 2025
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Treated with Dignity
Value for Money
Review from Julie B (Niece of Client) published on 4 April 2025
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Treated with Dignity
Value for Money
Review from Karen B (Daughter-in-law of Client) published on 4 April 2025
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Elisabeth M (Cousin of Client) published on 4 April 2025
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Treated with Dignity
Value for Money
Review from Katie P (Daughter of Client) published on 4 April 2025
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Staff
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Treated with Dignity
Value for Money
Review from Leslie P (Husband of Client) published on 15 July 2021
Submitted via Postal Card •
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Treated with Dignity
Value for Money
Review from Sharon R (Daughter of Client) published on 6 July 2021
Submitted via Postal Card •
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Treated with Dignity
Value for Money
Review from Emma B (Friend of Client) published on 6 July 2021
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I would highly recommend Victoria Homecare Solutions as a care provider to anyone in the local area for homecare support.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.7 (9.700) out of 10 for Victoria Home Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Victoria Home Care Solutions is calculated as follows: ( (42 Excellents x 5) ) ÷ 42 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Victoria Home Care Solutions is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jan 2018
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Job Title: Team Leader
Joined: 2016
Victoria has been employed in the industry for over 15 years, working in various care homes and then changing to home care, Victoria holds an NVQ Level 3, Victoria is up to date with all mandatory Training, Victoria's specialities are Pressure area care, end of life care, medication administration. Victoria is competent in all other areas. Victoria is the Team Leader of a small team of care staff, she is available for staff queries, and concerns and will ensure that all staff receive a full induction and are competent within their role before being able to complete care calls alone. Victoria is friendly, caring and very calm, she can handle any situation including emergencies. Victoria has 10 years of experience with Elderly and Dementia Care.
Job Title: Community Carer
Joined: 2018
Jackie has been employed with Victoria Homecare Solutions for 7 years now, she is a very caring and tentative person, always delivering an excellent standard of care to our Service Users. Jackie can communicate effectively with the multi-discipline team. Jackie can induct new staff as she knows the Service Users' likes and dislikes, Jackie has an excellent relationship with the Service Users she visits on a regular basis.
Job Title: Community Carer
Joined: 2018
Carina has worked with Victoria Homecare Solutions for 7 years, Carina is a bubbly, caring individual, who can make all of our Service Users laugh or smile, all of the Service Users who Carina visits enjoy her company, Carina delivers an excellent standard of care showing compassion to all. Carina is trained to a high standard and all Mandatory training is current. Carina can deal with any situation she may encounter with a professional attitude.
Job Title: Community Care Assistant
Joined: 2018
Chantelle has been in employment with Victoria Homecare for just over 7 years, she is trained to an excellent level and has completed all of her Mandatory training. Chantelle is confident within her role and can deliver care to the optimum level, showing compassion and empathy, she can build on qualities with Service Users and offer the correct care package bespoke to the Service User, Chantelle is passionate about her role which shines through.
Job Title: Community Care Assistant
Joined: 2023
Natalie came to us without any experience within the care sector, although you would not believe it, she is a natural at kindness and care, this gave her a great start, Natalie has worked very hard for the past 2 years and has definitely cracked it. Natalie delivers excellent care to the optimum standard. Natalie can communicate well with the Service Users and members of the Multi-discipline team. Natalie is trained in all of the Mandatory training.
Job Title: Community Care Assistant
Joined: 2024
Leslie came to us with an abundance of experience in the care sector both as a PA and community care. Leslie studies at University so her routine is flexible. Leslie is a kind and caring person who delivers an excellent standard of care, Leslie has completed her Mandatory training. Leslie has been a member of the team 18 months ago.
Job Title: Community Care Assistant (Bank)
Joined: 2016
Rebecca works with Victoria Homecare on a Bank basis, basically when we need her. Rebecca covers staff leave, Rebecca has many years experience in care, she delivers care to an excellent standard showing compassion and empathy. Rebecca can communicate well with all of our Service Users, Rebecca has a good rapport with the Service Users and their relatives. Rebecca is trained to a level 3 NVQ, Rebecca has completed mandatory training. Rebecca's main employment is within a children's nursery.
Job Title: Community Care Assistant
Joined: 2024
Iwona is employed by Victoria Homecare on a part time basis to fit around her children and other responsibilities. Iwona delivers care to an excellent standard showing compassion and empathy, Iwona can communicate effectively with Service Users and their relatives, also members of the multi-discipline team. Iwona has many years of experience in the health and social care sector, and she brings this to the surface. Iwona is a Mum to 3 children. Iwona has a lovely personality and can be comical at times helping everyone to smile.
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