because of this quality of care Mum was able to spend her last months, days and final hours at home.
Robin O (Son of Client)
They are so helpful, attentive, reliable and caring. It’s like having family over.
Samantha H (Daughter of Client)
As an only child navigating my mother's illness alone, they are absolute angels!
Stacy B (Daughter of Client)
30 Minute Call - £24.80
45 Minute Call - £26.30
60 Minute Call - £28.80
Rates are subject to assessment
Amily Homecare has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Amily Homecare has 39 reviews.
Review from Julie M (Daughter of Client) published on 7 April 2025
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for leaving us such lovely words, we really do appreciate the time you have taken to write a detailed review of the care we provide. We are thrilled to read such a review that reflects everything we strive to achieve here at Amily.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S B (Wife of Client) published on 19 March 2025
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for leaving us a review, your time and kind words are really appreciated by the whole team. We strive to deliver excellent services to our clients and their families, it means a lot to us that this is recognised.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nikki D (Daughter of Client) published on 18 March 2025
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us such a lovely review. The whole team really appreciate your kind words and we are glad to hear you are so happy with the service your mum is receiving.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K C (Daughter of Client) published on 18 March 2025
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us such a heart felt review. The whole team are very fond of your mum and have built a solid working relationship with her over the years. It touches our hearts that you view us as a second family as it really highlights the heart of what we do here at Amily.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jo D (Daughter of Client) published on 28 August 2024
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words and taking the time to leave us a thorough and in depth review. The whole team really do appreciate it and it warms our hearts that you trust us in delivering your mums care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael A (Son of Client) published on 20 March 2024
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us a review. At the heart of our team is a group of dedicated carers who only want the best for their clients. It's amazing for us to hear you feel this is reflected in the care that has been provided.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robin O (Son of Client) published on 19 March 2024
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your extremely kind words. The whole team were extremely fond of your mum, and it was an honour for us all to care for her over the last three years and to be able to provide her end-of-life care so she could remain in her own home.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stacy B (Daughter of Client) published on 17 January 2024
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your lovely words. Nothing is ever too much for our team and we will do anything we can to always help. It is really nice for us to know that you feel so comfortable approaching the office with anything you may need.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Samantha H (Daughter of Client) published on 17 January 2024
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us a lovely review, it means a lot to the whole team to be recognised in such a positive way.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Peggy H (Wife of Client) published on 10 August 2023
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us a lovely review. We are very fortunate to have a great team of carers which makes for a happy working environment. This is indeed reflected in the care they provide. We are very happy to hear this feedback from you as we pride ourselves in giving only the best here at Amily.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stephanie B (Niece of Client) published on 28 March 2023
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us such lovely words, it is appreciated by us all. The carers who worked with your aunt were all very fond of her, it was an honour for us all to provide her care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Katie W (Relative of Client) published on 21 March 2023
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us a review. Our clients are at the heart of what we do, it is lovely to see this reflected within your kind words.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Susan W (Daughter of Client) published on 14 March 2023
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your lovely words. We take a lot of pride in the care we provide to our clients so to have this feedback is a huge boost for the whole team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Shirley B (Relative of Client) published on 26 December 2022
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for the kind review, Shirley. We will always try our best to accommodate the needs and wishes of our clients and their family members.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ian S (Son of Client) published on 7 December 2022
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for the kind review, Ian. It means a great deal to everyone at Amily that you and your mum are happy with the service you receive. The dog is definitely a day brightener for all!
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L M (Daughter of Client) published on 7 December 2022
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words. Providing excellent care is at the heart of what we strive to achieve here and it means so much to us that you feel this is being met for your mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mervyn A (Husband of Client) published on 27 April 2022
Submitted via Postal Card •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words and review about our carers, we strive to provide an excellent service and it gives us great pride that our carers are fulfilling this.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from K F (Wife of Client) published on 27 April 2022
Submitted via Postal Card •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for taking the time to leave us a review, we are glad to hear you are happy with the service you are receiving.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Christina C (Daughter of Client) published on 19 February 2022
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words, Christina. The whole team love working with dad and are very fond of him. It warms our hearts to see him so happy at home, it is an honour for us to be able to provide Live-in care for him.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Suzy H (Daughter of Client) published on 19 February 2022
Submitted via Website •
Report
Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for the kind review, Suzy. Our carer enjoys her visits with your mum, it is great for us to hear their working relationship is growing from strength to strength.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (10.000) out of 10 for Amily Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Amily Homecare is calculated as follows: ( (59 Excellents x 5) ) ÷ 59 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Amily Homecare is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Oct 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Care Manager
Joined: 2018
I have a variety of skills and knowledge having worked in the care sector for over 25 years and in a number of settings including hospitals, care homes and within domiciliary care. Within my role as Care Manager, I have a true passion for working with individuals to lead the lives they deserve whilst remaining in the comfort of their own homes.
I have strong beliefs that people should treat others as they would expect to be treated themselves and demonstrate this by expecting a high standard of work and professionalism from my colleagues. Throughout my previous employment, I have established and maintained good working relationships with social services which has already had an impact on the growth of the business. At the end of the working day, I like to go home knowing that I have helped make a difference.
Job Title: Live in Care Manager
Joined: 2018
I joined the management team after working with Amily Homecare initially as a carer. Prior to this, I had been in a senior role within a care home. I have a true passion for working with more vulnerable clients including those with dementia and people at the end of their life - and take huge pride in knowing I have made a difference to someone’s day. I approach my work treating people how I would expect my parents to be cared for by showing dignity, and respect and providing the quality of care they deserve. I have built strong relationships with all of our clients and am looking forward to growing the live-in care service with the same care, compassion and commitment.
As the Live In Care Manager, I will be ensuring the highest quality of care is given to our more vulnerable clients who require 24/7 support whilst being able to remain in their own homes.
Job Title: Field Care Supervisor
Joined: 2018
I have worked in the care sector for over 20 years having gained the majority of my experience working in care homes and domiciliary care. Besides my experience, where I believe I excel is in how I connect with my clients, creating strong bonds with the elderly and those with dementia and autism in particular. Although I am not one for compliments, others have described me as good-natured, warm and with a good sense of humour.
As Field Care Supervisor, I meet and greet clients and our carers in the community - conducting assessments, gaining feedback and ensuring our work is conducted to the high standards we expect of our carers.
Job Title: Managing Director
Joined: 2014
I have five years’ experience in the field of social care recruitment and ten years’ experience in the homelessness sector – having worked with a wide and diverse range of support needs. These have involved working with some highly challenging and complex issues – from severe mental health, drug and alcohol, and autism, through to working with ex-offenders, refugees, those escaping domestic violence etc.
I have a simple view when it comes to running the business – we’ll look after the carers and the carers will in turn look after the clients. It’s a methodology and an approach that’s been working well to date and has been helping us build a strong reputation in the care sector.
Job Title: Operations Manager
Joined: 2014
I worked for a number of years as a full-time Carer to two elderly clients – one with physical health & mobility issues and another with Alzheimer’s. Having witnessed the level of care provided by other service providers – I knew there was a demand for good workers who could both fulfil their duties and responsibilities and who were also sociable and were comfortable spending some time with their clients. It is from this seed that Amily Homecare was born.
I am convinced that connecting and relating to people is the difference between average care and high-quality care and this is the message I strive to spread throughout the organisation. Before this, I had over a decade’s previous experience working in healthcare, homelessness and with younger women.
Job Title: Mental Heath PA
Joined: 2019
I have over 20 years experience of working with mental health, homelessness, domestic abuse & drug and alcohol dependency issues. In my time, I have gained a solid reputation with the social workers and social care teams I liaise with for taking on clients with more challenging and complex needs. This is due to my skills and approach in patiently working with the more vulnerable members of our communities to assist them develop their confidence and self-esteem to ultimately get them to a better place within themselves and their circumstances.
I like to think I am patient, relaxed and reassuring when working with clients who require that little bit more emotional & psychological support.
Job Title: Training Officer
Joined: 2020
I have been working in the care sector for over 40 years, starting in nursing and progressing through to a care manager in a residential home. I then moved into domiciliary care, where l became interested in supporting staff through training, which enabled me to progress further. As a trainer, I have undertaken several qualifications to enable me to become a Registered Health Care Trainer. I still undertake regular updates to keep my knowledge current.
Central to my role is to pass on best practices to enable the care staff to deliver the best possible care to our clients. This also fulfils regulatory requirements, as well as supporting the staff in gaining the relevant qualifications to assist them in their role.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amily Homecare to verify any information. View our terms and conditions. Amily Homecare has a Platinum Service – more info.