because of this quality of care Mum was able to spend her last months, days and final hours at home.
Robin O (Son of Client)
They are so helpful, attentive, reliable and caring. It’s like having family over.
Samantha H (Daughter of Client)
As an only child navigating my mother's illness alone, they are absolute angels!
Stacy B (Daughter of Client)
30 Minute Call - £24.80
45 Minute Call - £26.30
60 Minute Call - £28.80
Rates are subject to assessment
Amily Homecare has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years. Over all time Amily Homecare has 39 reviews.
Review from Phil O (Son of Client) published on 21 October 2021
Submitted via Website •
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you, Phil, it is great for us to receive feedback on the service we provide. The app is an excellent tool for keeping families in the loop with care packages and we are glad you find this useful.
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Review from John (Client) published on 20 October 2021
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your lovely review, John. It fills the whole team with so much joy to see you so happy and settled. It is our pleasure at Amily Homecare to provide your live-in care service.
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Review from Clare J (Daughter of Client) published on 14 October 2021
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for the lovely words, Clare. It was an honour for our whole team to care for your mum and ensure her wishes and needs were met. We were all very fond of her.
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Review from David C (Son of Client) published on 7 October 2021
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you, David. It means a lot to us that you had complete trust in the team to care for your mother as you live so far away. It was a pleasure for us to care for your mother and the whole team was very fond of her.
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Review from Julie C (Daughter of Client) published on 29 January 2021
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words, Julie. It has been a pleasure for the whole team to work alongside you to not only care for your mum but also now to provide care for your dad.
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Review from Trudy A (Daughter of Client) published on 9 October 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words. It is wonderful for us to see the progress your mother has made, it is a pleasure for the whole team to provide care and support to her.
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Review from Richard M (Son of Client) published on 6 July 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words, Richard, the staff have built strong relationships with your mother and all enjoy visiting her.
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Review from Peter R (Partner of Client) published on 23 June 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Peter, thank you for your lovely words. The staff love caring for your partner and we are glad we can help you in being able to continue with your work.
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Review from Dot (Friend of Client) published on 22 June 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words. The staff love caring for your friend and we are all glad she is doing so well.
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Review from David L (Client) published on 22 June 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you for your kind words David, it was a pleasure for our domiciliary, live-in care staff and office team to care for your mother.
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Review from Alison P (Daughter of Client) published on 22 June 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you Alison, it is a pleasure for our staff to look after your mum.
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Review from Kelly (Client) published on 22 June 2020
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Reply from Katie Joyce, Live In Care Manager at Amily Homecare
Thank you Kelly, the whole team love working with you and it means a lot to us that you are happy too.
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Review from John P (Client) published on 28 May 2019
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Review from M H (Husband of Client) published on 21 May 2019
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Review from A A (Client) assisted by family/friend published on 16 May 2019
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Review from Jean P (Daughter of Client) published on 11 April 2019
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Review from Anita F (Daughter of Client) published on 7 April 2019
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Review from Roy F (Son of Client) published on 5 April 2019
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Review from Andrew K (Son of Client) published on 2 April 2019
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The Review Score of 10 (10.000) out of 10 for Amily Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Amily Homecare is calculated as follows: ( (59 Excellents x 5) ) ÷ 59 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Amily Homecare is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 18 Oct 2019
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Job Title: Care Manager
Joined: 2018
I have a variety of skills and knowledge having worked in the care sector for over 25 years and in a number of settings including hospitals, care homes and within domiciliary care. Within my role as Care Manager, I have a true passion for working with individuals to lead the lives they deserve whilst remaining in the comfort of their own homes.
I have strong beliefs that people should treat others as they would expect to be treated themselves and demonstrate this by expecting a high standard of work and professionalism from my colleagues. Throughout my previous employment, I have established and maintained good working relationships with social services which has already had an impact on the growth of the business. At the end of the working day, I like to go home knowing that I have helped make a difference.
Job Title: Live in Care Manager
Joined: 2018
I joined the management team after working with Amily Homecare initially as a carer. Prior to this, I had been in a senior role within a care home. I have a true passion for working with more vulnerable clients including those with dementia and people at the end of their life - and take huge pride in knowing I have made a difference to someone’s day. I approach my work treating people how I would expect my parents to be cared for by showing dignity, and respect and providing the quality of care they deserve. I have built strong relationships with all of our clients and am looking forward to growing the live-in care service with the same care, compassion and commitment.
As the Live In Care Manager, I will be ensuring the highest quality of care is given to our more vulnerable clients who require 24/7 support whilst being able to remain in their own homes.
Job Title: Field Care Supervisor
Joined: 2018
I have worked in the care sector for over 20 years having gained the majority of my experience working in care homes and domiciliary care. Besides my experience, where I believe I excel is in how I connect with my clients, creating strong bonds with the elderly and those with dementia and autism in particular. Although I am not one for compliments, others have described me as good-natured, warm and with a good sense of humour.
As Field Care Supervisor, I meet and greet clients and our carers in the community - conducting assessments, gaining feedback and ensuring our work is conducted to the high standards we expect of our carers.
Job Title: Managing Director
Joined: 2014
I have five years’ experience in the field of social care recruitment and ten years’ experience in the homelessness sector – having worked with a wide and diverse range of support needs. These have involved working with some highly challenging and complex issues – from severe mental health, drug and alcohol, and autism, through to working with ex-offenders, refugees, those escaping domestic violence etc.
I have a simple view when it comes to running the business – we’ll look after the carers and the carers will in turn look after the clients. It’s a methodology and an approach that’s been working well to date and has been helping us build a strong reputation in the care sector.
Job Title: Operations Manager
Joined: 2014
I worked for a number of years as a full-time Carer to two elderly clients – one with physical health & mobility issues and another with Alzheimer’s. Having witnessed the level of care provided by other service providers – I knew there was a demand for good workers who could both fulfil their duties and responsibilities and who were also sociable and were comfortable spending some time with their clients. It is from this seed that Amily Homecare was born.
I am convinced that connecting and relating to people is the difference between average care and high-quality care and this is the message I strive to spread throughout the organisation. Before this, I had over a decade’s previous experience working in healthcare, homelessness and with younger women.
Job Title: Mental Heath PA
Joined: 2019
I have over 20 years experience of working with mental health, homelessness, domestic abuse & drug and alcohol dependency issues. In my time, I have gained a solid reputation with the social workers and social care teams I liaise with for taking on clients with more challenging and complex needs. This is due to my skills and approach in patiently working with the more vulnerable members of our communities to assist them develop their confidence and self-esteem to ultimately get them to a better place within themselves and their circumstances.
I like to think I am patient, relaxed and reassuring when working with clients who require that little bit more emotional & psychological support.
Job Title: Training Officer
Joined: 2020
I have been working in the care sector for over 40 years, starting in nursing and progressing through to a care manager in a residential home. I then moved into domiciliary care, where l became interested in supporting staff through training, which enabled me to progress further. As a trainer, I have undertaken several qualifications to enable me to become a Registered Health Care Trainer. I still undertake regular updates to keep my knowledge current.
Central to my role is to pass on best practices to enable the care staff to deliver the best possible care to our clients. This also fulfils regulatory requirements, as well as supporting the staff in gaining the relevant qualifications to assist them in their role.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Amily Homecare to verify any information. View our terms and conditions. Amily Homecare has a Platinum Service – more info.