Manu Integrity Services Ltd

58 & 58A Birley Moor Road, Birley Moor Road, Sheffield S12 4WD
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9.3 46 Reviews
  • Manu Integrity Services Ltd, Sheffield
Manu Integrity Services Ltd (MIS) is a domiciliary service provider and recruitment agency created to supply medical staff to hospitals, care homes and individual homes. The agency seeks to provide medical services and social services with a simple service plan that gets them the staff they need for as long as they need.

They believe in establishing relationships with customers and the staff they represent.

They aim to provide a flexible, efficient, value for money quality generic care service and aim to safeguard the privacy and confidentiality of the Service User, and to enable the service User to maintain their personal independence, have informed choice and an opportunity to enjoy and contribute to society.

They aim to ensure carers and nurses are trained to meet complex needs and requirements by the appropriate health care professional.

They aim, wherever possible, to assist the Service User to stay at home, to prevent admissions to hospital or other care settings and to facilitate complex discharges back into the community from a health care setting.

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Care Provided by Manu Integrity Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer

Good to Know

  • Person in charge
  • Elma Manunure (Manager)

Manu Integrity Services Ltd Reviews (46)

Total of 46, showing 41-46
9.3

Manu Integrity Services Ltd has a Review Score of 9.3 (9.296) out of 10, based on 21 reviews in the last 2 years. Over all time Manu Integrity Services Ltd has 46 reviews.

Overall Experience

  • 27
  • 10
  • 5
  • 1
  • 3

Date Published

46
2
3
21
25

Review from J B (Son of Client) published on 28 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reliable, respectful, friendly, caring and thoroughly professional in tending to my father's needs and also ours in a very difficult situation. 10 out of 10 for Manu Integrity Services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David P (Husband of Client) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of using this service is excellent and could not be any better. Staff are caring and always pleasant.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K A (Client) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So far the support and care provided have been exactly what I needed to get back to a better quality of life. They are all friendly and always willing to help. I look forward to seeing them during the week.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from James C (Husband of Client) assisted by family/friend published on 23 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the carer that is provided. The carers are very kind and friendly. The call times are nicely spread out and consistent which has shown a great improvement in my wife's skin.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Liz J (Daughter of Client) published on 4 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All dad's carers are very good and support dad well. Dads words "He is a good lad and makes lovely sandwiches."
We can rely on Manu Integrity Services and they were excellent when dad needed to go into hospital after a fall. Dad's care is managed by a small team so he knows who will be supporting
him and feels safe knowing that there would not be lots of strangers entering his home - Manu Integrity Services, unlike other care companies, operate a small team to cover dad's support. I would recommend Manu Integrity Services to friends/family for care in the home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David M (Son of Client) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best care and service offered/provided for terminally ill clients.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.296)

Overview of Review Score

The Review Score of 9.3 (9.296) out of 10 for Manu Integrity Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.296 for Manu Integrity Services Ltd is calculated as follows: ( (68 Excellents x 5) + (38 Goods x 4) + (13 Satisfactorys x 3) + (6 Very Poors x 1) ) ÷ 125 Ratings = 4.296

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Manu Integrity Services Ltd is based on 17 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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