Yet again we had exemplary care provided by the Ashridge Home Care team.
Carol K (Daughter-in-law of Client)
they ensure there is happiness in all of this. Thank you!
Jason B (Son of Client)
greeting her each morning with a cheerful smile and sorting her breakfast.
Nicola M (Daughter of Client)
Our hourly care is charged at £33.60 per hour on weekdays and £34.80 per hour at the weekend. For live-in care our fee is based on assessment and ranges from £1350 to £1780 per week.
Our fees cover the cost of a fully managed service, the cost of the dedicated carer, the management of your care and a care manager who will make sure you are happy every step of the way.
For couples, a live-in carer is a fantastic option as we only make a small additional charge for the extra person needing care. If your relative lives alone, having a live-in carer is a viable option, as the costs compare favourably to that of a care home.
For some, all that’s needed is a friendly face and someone to come in to their home for a few hours to keep track of things, provide support with household tasks and appointments, manage medication and provide some company.
We know how important it is that your relative builds a strong bond with their carer, and we will provide a dedicated carer that they can get to know well.
It can be hard to make that first phone call to us, but there really is no obligation, and we are more than happy to talk through the different options with you so you can make an informed decision.
More fee information can be found on our website.
Ashridge Home Care Ltd has a Review Score of 9.6 (9.576) out of 10, based on 21 reviews in the last 2 years. Over all time Ashridge Home Care Ltd has 56 reviews.
Review from H P (Daughter of Client) published on 28 March 2025
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you so much for taking the time to share your experience with Ashridge Home Care. We're truly touched to hear how our team was able to support you and your family during such a challenging time. It's wonderful to know that the carer recognised the urgency of the situation and helped coordinate the necessary steps to ensure your mother's well-being. We are also pleased that the transition to live-in care was smooth and that our carers have built such meaningful relationships with your parents. Thank you for recommending Ashridge Home Care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael W (Son of Client) published on 25 March 2025
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you so much for taking the time to leave this review. We are so happy to hear you have found the care to be of high quality, and that this has also been a help to your mother. We truly appreciate your recommendation.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Melanie D (Wife of Client) published on 25 February 2025
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to submit this review. We know it can be an anxious time for all when considering respite, particularly if you plan to go away to have a break so we are very pleased to hear how well this went for you and your husband, and of course that you plan to return for future respite.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Robert I (Son of Client) published on 19 November 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for this lovely review. We are so pleased to be able to help cover for your father and wonderful to hear things worked out so well.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Nicola H (Daughter-in-law of Client) published on 20 September 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to write such a lovely review, it is wonderful to read that were were able to help you so quickly, we know how stressful it can be when you need care urgently, and we are pleased you are happy with your carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Mike M (Son of Client) published on 2 July 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to leave this review. We have been so pleased that your father has been doing so well back at home, and it is always lovely to receive positive feedback from the carers and the Ashridge team. Kind regards, Catherine
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Andrew C (Son of Client) published on 21 June 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to leave this lovely review. We are always striving to provide the best possible end-of-life care for our clients, and support their wishes to stay in their own home, so it means a great deal to receive this feedback. Kind regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Martin S (Client) published on 19 June 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to write this review. We know it can be difficult to get used to the idea of sharing your home with another person, so we are pleased to hear that your carers have helped to put you at ease and helped with the transition as well as supporting with the required household tasks and support after your operation. Kind regards
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Caroline N (Daughter of Client) published on 10 June 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Dear Caroline, We appreciate your concern and are disappointed by your recent review. The incident you mentioned was thoroughly investigated in 2022, and the outcome was reviewed and agreed upon by all parties involved, including the CQC and Safeguarding team, who found no systemic issues. We addressed your concerns through a comprehensive complaints process, multiple meetings with our team, and a visit from the Managing Director. At no point were you discouraged from raising concerns, and despite your expressed dissatisfaction, we continued to provide care for your father to ensure his well-being and continuity of care. We understand the importance of continuity and are grateful you chose to maintain our services for your father until his passing in January 2024. We remained dedicated to his care, supporting him to die peacefully at home with his carers. We regret that you have overlooked our efforts and commitment to providing him with safe and consistent care throughout this time.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C J (Client) published on 3 June 2024
Submitted via Postal Card •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to leave this review, we have passed this feedback on to your carer, and are so pleased that the carer was able to provide such excellent support after your operation and help you recover, as well as being a great companion.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Margaret G (Client) published on 3 June 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you for taking the time to leave such a lovely review. We know how important it is for our clients and carers to build up a good relationship, and love to hear the positive difference that this can make to our client's wellbeing.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Galina W (Daughter of Client) published on 20 May 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you so much for taking the time to write such a lovely review. It can be a challenge to put care in place in a short space of time, but one that the whole team is always willing to take on when a client is in need, receiving feedback such as this makes a real positive impact to all involved, and the carer of course. It was a pleasure to look after your mother and we look forward to being able to assist again in the future.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Chas B (Husband of Client) published on 7 May 2024
Submitted via Website •
Report
Reply from Trudi Scrivener, Director at Ashridge Home Care Ltd
Thank you so much for your kind words. It's a pleasure to be able to help.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Grant W (Son of Client) published on 16 April 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you so much for taking the time to leave this review. We know how important it is for our clients to remain at home for their end-of-life care, so to receive such positive feedback about the quality care received at this time means a great deal to us and the care team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J B (Daughter of Client) published on 5 April 2024
Submitted via Website •
Report
Reply from Catherine Sadler, Head of Operations at Ashridge Home Care Ltd
Thank you so much for taking the time to write this wonderful review. It is so rewarding for all the team to know they were able to make a difference and help to manage what we know can be a difficult time for all the family. We have shared this feedback with your father's carers, and the Care Management team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Amanda W (Daughter of Client) published on 4 December 2023
Submitted via Website •
Report
Reply from Louise Joslin, Director at Ashridge Home Care Ltd
Thank you so much for taking the time to give us a review. Being able to support in emergency situations like this can make such a difference to the person and their family, I am so pleased we were able to do that for you and your mum. Getting the balance right for the benefit of all is not always easy to achieve. Your comments are greatly appreciated and will be shared with our carers.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane G (Client) published on 4 December 2023
Submitted via Postal Card •
Report
Reply from Louise Joslin, Director at Ashridge Home Care Ltd
We always appreciate our clients taking the time to provide feedback. Whilst it’s great that you felt your carer was a nice person, we are very sorry to hear that there were elements you were not happy with. I am sure we would all agree that it’s never easy to share your home with someone, even if it's useful during a period of respite. This is, in part, why a member of our care management team visited often and stayed connected with you so that we could ensure, if needed, more support for the carer in how you like things to be done.
We really care about people getting what they need out of our service, so perhaps if you decide to opt for respite in the future, you will feel more confident in sharing any worries with us at the time and then we can ensure these are addressed promptly. This will guarantee a better result all round.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Russ W (Son of Client) published on 20 November 2023
Submitted via Website •
Report
Reply from Louise Joslin, Director at Ashridge Home Care Ltd
Thank you for taking the time to review us. Your rating is very important to everyone at Ashridge, whether they are a member of the care management team or our carers. It is also wonderful to highlight how successful live-in care can be and the difference it can make. Please know how much it is appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Frances O (Wife of Client) published on 8 November 2023
Submitted via Website •
Report
Reply from Louise Joslin, Director at Ashridge Home Care Ltd
Thank you so much for taking the time to offer us some feedback. Understanding what our clients need will make our service tailored and person-centred, which is key. It is wonderful to know that we have been able to achieve this for you both. Your comments are greatly appreciated and will be shared with our team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from C W (Wife of Client) published on 31 October 2023
Submitted via Website •
Report
Reply from Louise Joslin, Director at Ashridge Home Care Ltd
Thank you for taking the time to offer a review. I am very sorry that you feel the way you do. Our mission is all about supporting people to remain in their own homes for as long as possible and to provide our clients with good care, it is therefore very disappointing and sad that we were not able to meet your specific needs on this occasion. Clearly, and given that we have won awards over the last 7 years, we have managed to do a good job by many. That said, we have never claimed to be perfect, we work with people who come to us when all is not going well, and we will do our level best to help. We will always listen and carefully consider what we could do to improve. We hope that you find a solution that works for you and as always are very happy to talk to you to discuss it again if you would like.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.6 (9.576) out of 10 for Ashridge Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.576 for Ashridge Home Care Ltd is calculated as follows: ( (107 Excellents x 5) + (6 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 125 Ratings = 4.576
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Ashridge Home Care Ltd is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Jul 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Founder
Trudi has more than 30 years of experience in the care sector and set up Ashridge Home Care in 2017. She is a passionate believer that there is an alternative to going into a residential home and wants to enable everyone to remain in their own homes for as long as possible. Trudi has an energy commitment and a ‘never say no’ attitude reflected in several roles outside of AHC – she’s a board member of two Buckinghamshire-based charities – The Princes Centre in Princes Risborough and The Heart of Bucks charity.
Trudi has several industry awards to her name and was most recently named Outstanding Individual by the renowned Home Care Awards judges.
Job Title: Client Services Manager
Joined: 2020
Agata joined the Ashridge Home Care Team in February 2020 as Care Manager and has recently been promoted to Care Services Manager in 2023. She is responsible for making sure that our new clients have the best possible customer journey and that their care is tailored to suit their individual need. Her attention to details makes sure that we deliver the best possible standard of care.
Having studied clinical psychology at University in Poland Agata started her career as a carer and then worked in a nursing home before becoming assistant manager at a care home. She has a caring background through and through.
Job Title: Head of Operations & Registered Manager
Joined: 2022
Catherine is a highly experienced care professional having worked in the care sector since 2008. Her background as a Care Manager and more recently Regional Manager for a national care company gives her a solid foundation to lead the team at Ashridge Home Care. Catherine gains great job satisfaction from knowing that her work is making a huge difference to someone’s quality of life.
Working with a group of like-minded individuals is a real driver for her and she is committed to achieving high-quality standards. Her role as Operations Manager will give her oversight of both clients and carers, she enjoys the variety this brings to her day. Catherine will be taking over as the registered manager for the Care Quality Commission so she is responsible for ensuring all systems and procedures are compliant with the CQC.
Catherine lives with her partner locally and is a keen runner, training for marathons and other races.
Job Title: Care Manager
Joined: 2021
Emma holds a key role at Head Office, as our Visiting Care Manager Emma manages the schedules of the visiting carers and makes sure our clients receive the best possible care.
Emma does a brilliant job at making sure the right person visits each client. Emma ensures there is consistency of care provided to our clients and works closely with the team to ensure all training courses are compliant and are on hand to support the carers in any queries and concerns they may have.
Job Title: Care Coordinator & End of Life Champion
Joined: 2020
Chloe joined the Ashridge team full-time as our Care Administrator in the summer of 2020.
She studied health and social care and has always had an ambition to work in the care sector. Chloe’s role focuses on recruiting live-in and visiting carers. She is also responsible for ensuring that all new carers’ paperwork is compliant and their training is up to date.
But that’s not all, Chloe also has hands-on care experience working as a visiting carer for a few additional hours each week. She visits clients regularly in Amersham and Prestwood helping with dinner time and helping them with the bedtime routine. She is helping to rehabilitate one client after she’d had a stroke and as well as doing physio, they go on walks in the countryside together.
Chloe spends her spare time walking her Golden Retriever Dudley and loves a good book.
Job Title: Trainer
Joined: 2024
We are delighted to welcome Susie Long, who joined Ashridge as our new trainer. Susie brings extensive experience from the care sector, having worked for many years in various care settings both as a registered manager and as a trainer. She delivers high-quality training to all our staff, making sure that they meet our high standards.
We’re thrilled to have her on board and are confident that she will continue to deliver exceptional training to our staff.
Susie lives in Chesham with her husband and two children. We’re excited to have her as part of our team!
Job Title: Care Manager
Joined: 2022
Debbie joined Ashridge Home Care as a Care Manager to support Agata in her busy role. Debbie has over 6 years of experience as a live-in carer so has the perfect first-hand knowledge of what it means to be a carer. She has recently achieved a Level 3 Apprenticeship in Lead Adult Care and also completed a Level 2 Diploma in End of Life Care, both of which are an excellent foundation for her role as Care Manager.
Debbie lived in Greece for over 30 years where she taught English as a foreign language to school children. When she moved back to the UK, she retrained as a care worker. She mainly supported individuals living with dementia, which raised her own interest in the need for promoting dementia awareness. She is a Dementia Friend and shares the Ashridge vision that it is the little things that make the biggest difference. Debbie is always ready to go above and beyond to support our clients and their families.
Debbie was brought up in Beaconsfield and now lives in Amersham and knows the area well. She loves to spend her free time with her two children or visiting friends and enjoys walking, visiting places of interest and intends to do more travelling in the future.
Job Title: Recruitment Resourcer
Joined: 2024
Meet Lauren the person in our team who new staff talk to first. Lauren’s background is in the recruitment sector and she has a wealth of experience recruiting people into roles that require skill and a high level of compliance.
Lauren has a great passion for our industry and she uses her experience to attract the best possible carers to the company. Lauren works alongside our care management team to make sure that our staff have the very best experience when they join our team.
Lauren lives in Bovingdon with her husband and two sons, and as a dedicated family woman, she brings great energy and enthusiasm to both our team and the office.
Job Title: Live-in Carer
Jane is a kind-hearted live in carer at Ashridge Home Care , she lives with a lovely lady in Buckinghamshire who is in the later stages of dementia, making sure she is well cared for and happy. Each day is different, “every morning we get up and I have to see where we are for the day either on holiday or maybe back in hospital. But I start every day by working out where we are and go along with her story to ensure she stays calm and happy.” So life is varied but her overriding priority is that her client has an enjoyable time, be that doing her nails or hair, whilst also maintaining the important routines like regular medication and personal hygiene.
Job Title: Visiting Home Carer
Joined: 2018
Sue has been a part-time visiting carer with Ashridge for 4 years. She began working with just one client doing 4-6 hours a week, but has gradually increased her visiting clients and looks after four different families now all with varying needs and requirements.
Sue loves the variety and flexibility that being a visiting carer gives her. All her work is undertaken locally so she avoids lots of driving between visits and her radius limit enables her to fit her work easily around her main love in life, her dogs and horses. During the darker winter months, she alters her visit times to ensure her outdoor work with the animals is done in daylight hours.
Sue has developed a strong bond with her clients and loves working with them on a regular basis, helping them develop and thrive. As well as supporting individuals Sue also enables live-in carers to take a break and helps them in situations with clients that might need support getting in and out of the bath or being lifted into bed. She has a great bond with other carers as well as the people she looks after.
Job Title: Community Partnership Manager
Joined: 2022
Abbi's role is all about community! She helps us to build stronger connections within the community where we work. She has over 20 years of experience in relationship management and is a great representative for Ashridge, fostering partnerships, enhancing community outreach, and driving impactful initiatives that benefit our local community.
Abbi is an animal fanatic with a home filled with dogs cats and horses. She looks after her vast family including three teenagers and relaxes with cooking and baking or a good book.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ashridge Home Care Ltd to verify any information. View our terms and conditions. Ashridge Home Care Ltd has a Platinum Service – more info.