Ashridge Home Care Ltd

3 Lacemaker Court, London Road, Amersham HP7 0HS
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9.6 56 Reviews
  • Ashridge Home Care Ltd, Amersham
With over 30 years of experience, Ashridge Home Care is an independent, family owned company dedicated to providing compassionate, personalised care in the comfort of your own home. The team understand that arranging support can feel overwhelming, which is why they focus on delivering attentive, tailored services that give you peace of mind and confidence in the care you receive.

At the heart of what they do is a commitment to excellence. Caregivers are carefully chosen not just for their skills, but for their genuine passion for making a positive difference in people’s lives. Ashridge Home Care provides them with extensive training and continuous support, ensuring the highest standard of care for every client.

The fully managed service means they take care of everything—from coordinating medical appointments to conducting regular care reviews—allowing you to focus on what matters most. They also recognise the importance of providing a nurturing environment for carers, as they know their wellbeing is essential to delivering outstanding care.

They understand that choosing care is a big decision, especially for those who have lived independently. The team is here to guide you every step of the way, offering thoughtful advice and support to help you make the best choice for your needs.

At Ashridge Home Care, they’re not just providing care—they’re building trusted relationships that enrich lives.

They believe in creating care solutions that fit your lifestyle, rather than expecting you to adapt to theirs. With a combination of empathy, expertise, and practical wisdom, they aim to make the process of securing care as simple and stress-free as possible.

Care Provided by Ashridge Home Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ashridge Home Care
  • Person in charge
  • Catherine Sadler (Head of Operations & Registered Manager)

Funding & Fees Guide for Ashridge Home Care Ltd

  • Prices
  • Our hourly care is charged at £33.60 per hour on weekdays and £34.80 per hour at the weekend. For live-in care our fee is based on assessment and ranges from £1350 to £1780 per week.


  • Our fees cover the cost of a fully managed service, the cost of the dedicated carer, the management of your care and a care manager who will make sure you are happy every step of the way.


    For couples, a live-in carer is a fantastic option as we only make a small additional charge for the extra person needing care. If your relative lives alone, having a live-in carer is a viable option, as the costs compare favourably to that of a care home.


    For some, all that’s needed is a friendly face and someone to come in to their home for a few hours to keep track of things, provide support with household tasks and appointments, manage medication and provide some company.
    We know how important it is that your relative builds a strong bond with their carer, and we will provide a dedicated carer that they can get to know well.


    It can be hard to make that first phone call to us, but there really is no obligation, and we are more than happy to talk through the different options with you so you can make an informed decision.


    More fee information can be found on our website.


Total of 56, showing 41-56
9.6

Ashridge Home Care Ltd has a Review Score of 9.6 (9.576) out of 10, based on 21 reviews in the last 2 years. Over all time Ashridge Home Care Ltd has 56 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother's most recent Ashridge carer was outstanding in all respects. She was an extremely kind, highly competent carer whose dedication to my mother was exceptional in all respects. I am very happy knowing that their time together was so positive.

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Overall Experience  Overall Experience 5.0 out of 5

Ashridge has given my mum excellent care at all different stages of her illness from being bedridden to post-op; rehabilitating her so she was able to regain independence and confidence again in her own home.
Continuity, professionalism, compassion and empathy gave her a reason to get up in the morning.
Mum is 91-years-old, thank you Ashridge.

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Overall Experience  Overall Experience 5.0 out of 5

The agency listened carefully to my requirements and concerns. They acted in a timely and professional manner and were swift to source the required help.
They dealt with queries promptly and were always available when I made contact.
I felt fully supported and reassured by the agency and would highly
recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

The agency is run by super people who are caring, thoughtful about needs, courteous and respectful. The two carers we have worked with are themselves delightful people who have made a huge difference to our father's life. Both are calm, warm, helpful people who do not patronise and have provided our
father with excellent care and company.

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Overall Experience  Overall Experience 5.0 out of 5

We have had an excellent experience with Ashridge Home Care so far. From initial contact right through to my father’s ongoing daily care, my brother and I are very impressed. We feel supported by the office and the carers are wonderful. My dad is looking so much better having spent three months in
a care home, where we feel he did not flourish. Now he is able to live in his own surroundings and be really nurtured and cared for. It is such a weight off of our shoulders to know that my dad is as happy as he can be, after having lost his wife and our mum last year.

Reply from Ashridge Home Care at Ashridge Home Care Ltd

Thank you for the feedback. It's a pleasure to be able to help your father remain at home with all the help he needs to do so.


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Overall Experience  Overall Experience 5.0 out of 5

After 20 years of struggling to find support and understanding for our son’s mental health situation and ours as parents, we have found it at Ashridge Home Care. I write as the mother of the service user of 48.
We have all had support in seeking NHS long term help sadly lacking despite 4 Section 3
detainments. There is a true understanding of the limited treatment offered by medication and a concerted effort to enrich the life of a sufferer.
The Live-in Carer proved valuable for our son and gave us respite for a year but sadly financially it was not possible to continue.
But our son now has a midday daily visit of 2 hrs from a Carer of his age with a similar sense of humour and intellectual competence.
It gives him stimulation and companionship in a safe environment and we appreciate the practical help given to our son in clearing debris from his room! He first met this man introduced by Ashridge when he went to the Psychiatric Unit and took our son out and we are all so grateful.

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Overall Experience  Overall Experience 5.0 out of 5

Ashridge responded to an emergency situation and were able to sort out a live-in carer within less than 24 hours. This really saved what was an extremely difficult and stressful situation.
Once the immediate emergency need was addressed, Ashridge were then able to do a full assessment and provided
a carer who is fully able to meet the needs of my mother who is a challenging Alzheimer’s sufferer. The carer is also looking after both my parents with amazing meals and general home help. I have also been impressed with the management in terms of organisation and support of the carer in situ.

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Overall Experience  Overall Experience 4.0 out of 5

Ashridge Home Care - Care is their biggest asset, they provided continuous support to the client and clients husband.


Help was needed straight away as the client's 80-year-old husband couldn’t cope, circumstances changed in a day.


Ashridge's experienced admin staff came to the rescue themselves

until a suitable carer was free, when there was they were constantly in touch to make sure that the care was as expected.

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Overall Experience  Overall Experience 5.0 out of 5

Delighted in every way. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Very efficient service. Any that assist me is first class.

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Overall Experience  Overall Experience 5.0 out of 5

We couldn't be more pleased with the overall care and service offered by Ashridge. The entire team are extremely efficient and caring and fully understand the requirements of my father and have the necessary skills to provide them.
All the carers have been very sympathetic and patient and formed a
real bond with my father.
I couldn't recommend them highly enough!

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Overall Experience  Overall Experience 5.0 out of 5

From initially speaking to this company about the possibility of them supplying a carer for my elderly partner I had total confidence that all would be well due to the professional approach and the way they listened to our requirements and acted on them. The carer they provided was incredibly good -
caring, professional and full of empathy - I could not recommend them highly enough.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank you and the caregivers at Ashridge Home Care for the care and compassion you provided to my father. Ashridge Home Care caregivers were professional, knowledgeable and caring.
Just as important, they were kind and compassionate human beings that significantly helped his mental
outlook and provided friendship and companionship during a difficult period.
Thank you is not enough. I will recommend you and your staff to any and all that want or need to have someone take care of their loved ones.

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Overall Experience  Overall Experience 5.0 out of 5

When my husband and I realised how his cousin, who lives 150 miles away, was going into hospital for a massive knee operation, we were very concerned that living on her own and at aged 85, she would need really first class caring 24/7 when she returned to her own home.
We were so delighted that Ashridge
Home Care was able to visit our cousin to assess her and to select one of her excellent young careers to look after her.
Yesterday we visited her and were thrilled to see her with her sweet carer, with whom she had enjoyed her TLC and skills in running her home. Apparently, her physiotherapist was so impressed with our cousin's legs, after so much massaging from her, that her legs were nearly normal again after years of suffering from swelling legs and ankles. We do not know how she would have coped without Ashridge Home Care as they are so conscientious and skilled in finding the right carer for their clients.
We thoroughly recommend them and do not hesitate to recommend them.

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Overall Experience  Overall Experience 5.0 out of 5

The service we have received as a family has been excellent. Ashridge Home Care have been very professional, knowledgeable and sensitive to my mother-in-law's needs. The qualified carer they have provided is very well suited to the role and has already formed a very positive relationship with my mother-in-law,
who feels very reassured that she has this marvellous support at home to give her greater confidence and improve her quality of life. We anticipate this is the beginning of a solution which will enable my mother-in-law to remain in the comfort of her own home with the support she needs.
Thank you so much.

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Overall Experience  Overall Experience 5.0 out of 5

We have with working with Ashridge Home Care for about a month now as my mother has a live in carer. The carers are always so lovely and cannot do enough for my mother - I haven't seen her this happy in years! I would highly recommend them to anyone looking for care as they have gone above and beyond
my expectations.

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Current Review Score: 9.6 (9.576)

Overview of Review Score

The Review Score of 9.6 (9.576) out of 10 for Ashridge Home Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.576 for Ashridge Home Care Ltd is calculated as follows: ( (107 Excellents x 5) + (6 Goods x 4) + (1 Poors x 2) + (11 Very Poors x 1) ) ÷ 125 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ashridge Home Care Ltd is based on 19 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Jul 2019

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (25)

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Meet the Team (11)

Trudi

Trudi Scrivener

Job Title: Founder

Trudi has more than 30 years of experience in the care sector and set up Ashridge Home Care in 2017. She is a passionate believer that there is an alternative to going into a residential home and wants to enable everyone to remain in their own homes for as long as possible. Trudi has an energy commitment and a ‘never say no’ attitude reflected in several roles outside of AHC – she’s a board member of two Buckinghamshire-based charities – The Princes Centre in Princes Risborough and The Heart of Bucks charity.


Trudi has several industry awards to her name and was most recently named Outstanding Individual by the renowned Home Care Awards judges.


Agata

Agata Stepien

Job Title: Client Services Manager

Joined: 2020

Agata joined the Ashridge Home Care Team in February 2020 as Care Manager and has recently been promoted to Care Services Manager in 2023. She is responsible for making sure that our new clients have the best possible customer journey and that their care is tailored to suit their individual need. Her attention to details makes sure that we deliver the best possible standard of care.


Having studied clinical psychology at University in Poland Agata started her career as a carer and then worked in a nursing home before becoming assistant manager at a care home. She has a caring background through and through.


Catherine

Catherine Sadler

Job Title: Head of Operations & Registered Manager

Joined: 2022

Catherine is a highly experienced care professional having worked in the care sector since 2008. Her background as a Care Manager and more recently Regional Manager for a national care company gives her a solid foundation to lead the team at Ashridge Home Care. Catherine gains great job satisfaction from knowing that her work is making a huge difference to someone’s quality of life.


Working with a group of like-minded individuals is a real driver for her and she is committed to achieving high-quality standards. Her role as Operations Manager will give her oversight of both clients and carers, she enjoys the variety this brings to her day. Catherine will be taking over as the registered manager for the Care Quality Commission so she is responsible for ensuring all systems and procedures are compliant with the CQC.


Catherine lives with her partner locally and is a keen runner, training for marathons and other races.


Emma

Emma Townsend

Job Title: Care Manager

Joined: 2021

Emma holds a key role at Head Office, as our Visiting Care Manager Emma manages the schedules of the visiting carers and makes sure our clients receive the best possible care.


Emma does a brilliant job at making sure the right person visits each client. Emma ensures there is consistency of care provided to our clients and works closely with the team to ensure all training courses are compliant and are on hand to support the carers in any queries and concerns they may have.


Chloe

Chloe Timberlake

Job Title: Care Coordinator & End of Life Champion

Joined: 2020

Chloe joined the Ashridge team full-time as our Care Administrator in the summer of 2020.


She studied health and social care and has always had an ambition to work in the care sector. Chloe’s role focuses on recruiting live-in and visiting carers. She is also responsible for ensuring that all new carers’ paperwork is compliant and their training is up to date.


But that’s not all, Chloe also has hands-on care experience working as a visiting carer for a few additional hours each week. She visits clients regularly in Amersham and Prestwood helping with dinner time and helping them with the bedtime routine. She is helping to rehabilitate one client after she’d had a stroke and as well as doing physio, they go on walks in the countryside together.


Chloe spends her spare time walking her Golden Retriever Dudley and loves a good book.


Susie

Susie Long

Job Title: Trainer

Joined: 2024

We are delighted to welcome Susie Long, who joined Ashridge as our new trainer. Susie brings extensive experience from the care sector, having worked for many years in various care settings both as a registered manager and as a trainer. She delivers high-quality training to all our staff, making sure that they meet our high standards.


We’re thrilled to have her on board and are confident that she will continue to deliver exceptional training to our staff.


Susie lives in Chesham with her husband and two children. We’re excited to have her as part of our team!


Debbie

Debbie Linstead

Job Title: Care Manager

Joined: 2022

Debbie joined Ashridge Home Care as a Care Manager to support Agata in her busy role. Debbie has over 6 years of experience as a live-in carer so has the perfect first-hand knowledge of what it means to be a carer. She has recently achieved a Level 3 Apprenticeship in Lead Adult Care and also completed a Level 2 Diploma in End of Life Care, both of which are an excellent foundation for her role as Care Manager.


Debbie lived in Greece for over 30 years where she taught English as a foreign language to school children. When she moved back to the UK, she retrained as a care worker. She mainly supported individuals living with dementia, which raised her own interest in the need for promoting dementia awareness. She is a Dementia Friend and shares the Ashridge vision that it is the little things that make the biggest difference. Debbie is always ready to go above and beyond to support our clients and their families.


Debbie was brought up in Beaconsfield and now lives in Amersham and knows the area well. She loves to spend her free time with her two children or visiting friends and enjoys walking, visiting places of interest and intends to do more travelling in the future.


Lauren

Lauren Stroud

Job Title: Recruitment Resourcer

Joined: 2024

Meet Lauren the person in our team who new staff talk to first. Lauren’s background is in the recruitment sector and she has a wealth of experience recruiting people into roles that require skill and a high level of compliance.


Lauren has a great passion for our industry and she uses her experience to attract the best possible carers to the company. Lauren works alongside our care management team to make sure that our staff have the very best experience when they join our team.


Lauren lives in Bovingdon with her husband and two sons, and as a dedicated family woman, she brings great energy and enthusiasm to both our team and the office.


Jane

Jane Bedson

Job Title: Live-in Carer

Jane is a kind-hearted live in carer at Ashridge Home Care , she lives with a lovely lady in Buckinghamshire who is in the later stages of dementia, making sure she is well cared for and happy. Each day is different, “every morning we get up and I have to see where we are for the day either on holiday or maybe back in hospital. But I start every day by working out where we are and go along with her story to ensure she stays calm and happy.” So life is varied but her overriding priority is that her client has an enjoyable time, be that doing her nails or hair, whilst also maintaining the important routines like regular medication and personal hygiene.


Susan

Susan Mahony

Job Title: Visiting Home Carer

Joined: 2018

Sue has been a part-time visiting carer with Ashridge for 4 years. She began working with just one client doing 4-6 hours a week, but has gradually increased her visiting clients and looks after four different families now all with varying needs and requirements.
Sue loves the variety and flexibility that being a visiting carer gives her. All her work is undertaken locally so she avoids lots of driving between visits and her radius limit enables her to fit her work easily around her main love in life, her dogs and horses. During the darker winter months, she alters her visit times to ensure her outdoor work with the animals is done in daylight hours.


Sue has developed a strong bond with her clients and loves working with them on a regular basis, helping them develop and thrive. As well as supporting individuals Sue also enables live-in carers to take a break and helps them in situations with clients that might need support getting in and out of the bath or being lifted into bed. She has a great bond with other carers as well as the people she looks after.


Abbi

Abbi Langan

Job Title: Community Partnership Manager

Joined: 2022

Abbi's role is all about community! She helps us to build stronger connections within the community where we work. She has over 20 years of experience in relationship management and is a great representative for Ashridge, fostering partnerships, enhancing community outreach, and driving impactful initiatives that benefit our local community.

Abbi is an animal fanatic with a home filled with dogs cats and horses. She looks after her vast family including three teenagers and relaxes with cooking and baking or a good book.