Atlas Care Services Ltd - Peterborough

1 Flag Business Exchange, Vicarage Farm Road, Peterborough PE1 5TX
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2 Reviews
  • Atlas Care Services Ltd - Peterborough, Peterborough

Care Provided by Atlas Care Services Ltd - Peterborough

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children

Good to Know

  • Person in charge
  • Jonathan Sharpin (Manager)

Atlas Care Services Ltd - Peterborough Reviews (2)

Over all time Atlas Care Services Ltd - Peterborough has 2 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

My step mother came home for end of life care in her home in February this year. The service offered to me by the hospital was Atlas Care Services Ltd - Peterborough. They were swift and everything was in place immediately. She had a night carer three times a week whilst I covered the rest. She had
the most amazing carers. Her two regular carers couldn't have done enough for her and dignity was held throughout. Sadly she passed this Tuesday.
I want to thank seven members of staff for the care they showed her in the last seven weeks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 1.0 out of 5

If you get given this outfit, make sure you install a camera as I did, most of the carers are a liability so you have to be there and don’t take your eyes off them. We banned a certain individual who bullied my mother and was horrible. Luckily we got blister packs from the chemist, before that it was
a shambles, not giving the correct meds etc, they call themselves carers. They didn’t even do my mum's hair you had to tell them to do anything, every day there was an issue. Luckily I was switched on and didn’t trust them, that’s why I said make sure you get a camera fitted. The management are useless I never see a manager, you will get a supervisor who is also a liability and like arguing and lying. My mother went into hospital and this bunch of spineless outfit didn’t have the audacity to send us condolences when my mother passed, that just about shows what this bunch is all about.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Atlas Care Services Ltd - Peterborough

What Type of Services does Atlas Care Services Ltd - Peterborough offer?

Atlas Care Services Ltd - Peterborough offers Home Care.