Avant Homecare - Ealing

Hounslow TW4 6JQ
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13 Reviews
  • Avant Homecare - Ealing, Hounslow
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Care Provided by Avant Homecare - Ealing

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Deepa Dungar (Operations Manager)
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Avant Homecare - Ealing Reviews (13)

Over all time Avant Homecare - Ealing has 13 reviews.

Overall Experience

  • 10
  • 2
  • 1
  • 0
  • 0

Date Published

13
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0
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13

Review from J B (Client) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have used this agency now for 5 years and they have come a long way, especially during now with the Covid crisis. Even before that the agency provided me with all care I needed and ongoing, with regular carers.

Reply from Deepa Dungar, Managing Director at Avant Homecare - Ealing

Thank you for your kind words, really appreciate your positive feedback.


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Management

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Value for Money

Review from Ethel S (Client) published on 28 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with this agency since 2016. Extremely happy with the care provided by Avant. They are diligent, kind, caring and communicative. Everyone I have dealt with has been professional, informative and knowledgeable, and I would most certainly recommend Avant to those in need. I have a regular
carer, which is good for continuity, and they make me smile every time when they are visiting me. My carers always respecting my dignity and decision making at all times.

Reply from Deepa Dungar, Director at Avant Homecare - Ealing

Thank you, Ethel. Appreciate your positive feedback.


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Review from Maria J (Daughter of Client) published on 24 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for the quality of care and support that both my father and myself have had from his carers especially the last few months. When everything else was uncertain we could depend on the professionalism of the carers. Thank you so much, Avant.

Reply from Deepa Dungar, Director at Avant Homecare - Ealing

That's lovely, Maria, thank you for your kind words.


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Review from Roger P (Client) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a customer of this agency for two years. I am so happy with the service, I have the best carers. They are very helpful and they are looking after me well. The management is also brilliant, they are always helping me to sort things out.

Reply from Deepa Dungar, Director at Avant Homecare - Ealing

Thank you very much for the lovely comments. We are very pleased with the feedback.


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Review from Giovanna K (Client) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been with Avant more than six years. I am really happy with the carers and with management. When I ask something from them they always try their best to help me. I highly recommend Avant, they are the best choice if you want a caring company.

Reply from Deepa Dungar, Director at Avant Homecare - Ealing

Thank you very much for your comments. We are pleased that you are happy with the service provided.


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Management

Treated with Dignity

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Review from Nadiya S (Mother of Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been using this service for the past year and am very happy. The care package was provided by local authority and is for my daughter with severe learning difficulties and includes outings. The management has been able to accommodate changes in times and locations, staff are always polite and helpful.
Would and in fact did recommend to others.

Reply from Deepa Dungar, Managing Director at Avant Homecare - Ealing

Thank you for your kind words. Really appreciate this.


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Management

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Review from Sandra C (Daughter of Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mum’s illness, and in particular the past month, her needs have been changing weekly. Avant Healthcare - Ealing have accommodated these changes very willingly and always try hard to keep to the same two carers throughout mums visits. I am very grateful for the consistency of the same carers
who know mums needs and indeed her personality. I am so grateful for the reliable and caring two carers that visit us daily. It is peace of mind for me too knowing that my mum is in good hands!

Reply from Deepa Dungar, Managing Director at Avant Homecare - Ealing

Thank you so much for your kind words. Really appreciate your feedback.


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Management

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Value for Money

Review from Karen H (Friend of Client) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a friend of a client who uses this agency. She is very happy with the service she is receiving and there is continuity of care and the care workers are usually on time. I would highly recommend this agency.

Reply from Deepa Dungar, Managing Director at Avant Homecare - Ealing

Thank you for your response, appreciate your positive feedback.


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Management

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Review from I B (Granddaughter of Client) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are trustworthy and reliable. The senior staff made efforts to accommodate my grandfather's needs which is not easy when managing timetables across the area.
We wanted continuity for my grandfather for his dementia and Avant Healthcare tried to assist where possible.

Reply from Deepa Dungar at Avant Homecare - Ealing

Thank you so much for your kind words.


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Review from Peter B (Client) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good service, happy with my care workers, erratic timing.
Very expensive care charge. Communication is good with management.

Reply from Deepa Dungar at Avant Homecare - Ealing

Thank you for your review. Appreciate your positive feedback.


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Management

Treated with Dignity

Value for Money

Review from K M (Daughter of Client) published on 29 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the Avant carers for providing really amazing outings for my dad. It really makes his days enjoyable and he looks forward to seeing them every time and comes back in a very happy mood from each outing.

Reply from Deepa Dungar at Avant Homecare - Ealing

Thank you very much for your compliment and your outstanding review - we are really pleased that you are happy with the service provided to Dad.


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Review from Steven P (Son of Client) published on 21 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We've been using Avant for a good few years now, to provide carers for our elderly mum, who lives with us. Mum had a major stroke many years back, which put her in a wheelchair. She gets 4x daily visits by two people (double-up service) - and it is needed.
I must say that we are extremely happy with
the service, it is just excellent.
I honestly don't know how we'd cope without you all!
Thumbs up to the whole team!

Reply from Deepa Dungar at Avant Homecare - Ealing

Really appreciate your positive feedback Steven and we are pleased that you are extremely happy with the care that is provided to Mum.


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Review from N B (Wife of Client) published on 27 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Avant for 1 year and I am extremely happy with their services.
All care workers are very helpful.

Reply from Deepa Dungar at Avant Homecare - Ealing

Thank you for your lovely review. We are really pleased that you happy with the care that is provided to your husband.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 15 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (3)

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Frequently Asked Questions about Avant Homecare - Ealing

What Type of Services does Avant Homecare - Ealing offer?

Avant Homecare - Ealing offers Home Care.

How many Carers does Avant Homecare - Ealing employ?

Avant Homecare - Ealing employs 220 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Avant Homecare - Ealing to verify any information. View our terms and conditions. Avant Homecare - Ealing has a Basic Service – more info.