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Bright Future Care Ltd has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time Bright Future Care Ltd has 6 reviews.
Review from J N (Client) published on 7 May 2024
Submitted via Postal Card •
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Reply from Mohamed Mohamoud, Director at Bright Future Care Ltd
It is wonderful to hear from you and we sincerely appreciate your review and thoughtful words. I am delighted to know that you found our staff members to be professional, caring, compassionate, friendly and personable.
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Treated with Dignity
Value for Money
Review from V S (Son of Client) published on 7 May 2024
Submitted via Postal Card •
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Reply from Mohamed Mohamoud, Director at Bright Future Care Ltd
Thank you so much for your valuable feedback, it is greatly appreciated.
Staff
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Treated with Dignity
Value for Money
Review from A O (Power of Attorney of Client) published on 7 May 2024
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Reply from Mohamed Mohamoud, Director at Bright Future Care Ltd
Thank you for your feedback. I am truly grateful for your acknowledgement and appreciation.
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Treated with Dignity
Value for Money
Review from N E (Mother of Client) published on 7 May 2024
Submitted via Website •
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Reply from Mohamed Mohamoud, Director at Bright Future Care Ltd
We greatly appreciate your thoughtful words and the effort you took to share your experience with us. I am truly pleased to hear that both you and your son felt kindness and compassion from our staff members, which ultimately made him comfortable and content with the service we provide.
Staff
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Management
Treated with Dignity
Value for Money
Review from T L (Client) published on 25 March 2024
Submitted via Postal Card •
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Reply from Mohamed Mohamoud, Director at Bright Future Care Ltd
Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that you found our service excellent and that it has provided you with a sense of safety and security. Our team is dedicated to providing compassionate care, and we're glad to hear that you felt well-cared for and comfortable, even with more intimate personal care needs. It's truly heartwarming to know that you would like to continue with our company, and we're saddened to see you go. Please know that you will always be valued and welcomed back should you ever choose to return. Thank you for allowing us to be a part of your care journey.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from S F (Client) published on 12 September 2023
Submitted via Website •
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Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.6 (9.600) out of 10 for Bright Future Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bright Future Care Ltd is calculated as follows: ( (36 Excellents x 5) ) ÷ 36 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Bright Future Care Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: HR Team Leader
Joined: 2020
Abdirahman joined the Bright Future Care LTD team in April 2020. he has worked in many caring roles including as a carer herself, so has first-hand experience of what the role involves. His passion for the industry led him to become a HR team leader and he now uses that experience at BFC to attract the best possible carers to the company.
Abdirahman works to make sure that our staff have the very best experience when they join our team.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bright Future Care Ltd to verify any information. View our terms and conditions. Bright Future Care Ltd has an Enhanced Service – more info.