Caring Forever Ltd

Unit 33, Ellough Industrial Estate, Ellough, Beccles NR34 7TD
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8.5 43 Reviews
  • Caring Forever Ltd, Beccles
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Care Provided by Caring Forever Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caring Forever Ltd
  • Person in charge
  • Harrison Fensome (Managing Director)
Are you the Owner/Manager of Caring Forever Ltd? View your Advertising Options

Caring Forever Ltd Reviews (43)

Total of 43, showing 1-20
8.5

Caring Forever Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Caring Forever Ltd has 43 reviews.

Overall Experience

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Date Published

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Review from Tina T (Daughter of Client) published on 4 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant always reliable and really helpful couldn't have looked after mum without their support thankyou all so much mum looked forward to them coming to the point where in her confused state in hospital she still imagined two of her favourite carers came to watch over her so she could
sleep safe xx

Reply from Harrison Fensome, Managing Director at Caring Forever Ltd

Thank you for the generous review! On behalf of the team, it was a pleasure for us to be able to support your mum; to read about the lasting impression we had is absolutely wonderful!


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Review from L R (Client) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just want to say how amazing your service is it's helped me in ways I never thought possible. I have 2 carers only, I'm sure everyone else is as amazing as my two carers. I look forward to moving forward. Thank you.

Reply from Harrison Fensome, Managing Director at Caring Forever Ltd

Thank you for taking the time to provide such a wonderful review. The two carers who support you will be very happy receiving this feedback!


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Review from F B (Client) assisted by family/friend published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've always found them to be extremely helpful, friendly and encouraging. Very reliable. If they say a time of arrival, they are always punctual or very close to the time given (traffic allowing). They maintain very high standards of service which is delivered in a friendly but professional manner.
I feel comfortable and safe when they are attending to me. Thank you.

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Review from Tracey B (Daughter of Client) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had Caring Forever and they were just the best, nothing was ever too much trouble for them. My mum loved all the girls that came to see her. They treated her with dignity and respect and that’s all she ever wanted. They worked so hard but still had time to sit with her and just chat and, as a
family member, that put our minds at ease knowing she looked forward to seeing them. We thought so highly of the girls that work there. They kept Mum laughing until the end and that's all we could ever ask for. So from me, my brother and sister, we would just like to thank all the girls that went above and beyond and they should all get a pay rise. Thanks once again.

Reply from Harrison Fensome, Managing Director at Caring Forever Ltd

Thank you for your incredibly kind words! It was a joy supporting your mum during her time with Caring Forever.


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Review from P F (Client) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Caring Forever has been wonderful. Nothing has been too much trouble for the lovely, friendly carers who are always cheerful and so willing to make life better for my poorly hubby!
We look forward to seeing them every day. My husband enjoys the chats.

Reply from Rachael Pattison, Office at Caring Forever Ltd

Thank you for your kind words - we really appreciate them!


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Review from Morris G (Client) assisted by family/friend published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring Forever took over my care in July 2021. The staff are friendly and professional and have adapted their care duties in response to my changing medical condition.
All staff have encouraged me to persist in daily exercises to help maintain some mobility.
Visits are punctual and we are notified
beforehand if changes are necessary.

Reply from Rachael Pattison, Office at Caring Forever Ltd

Thank you for your kind words, we will ensure this is passed on to the team!


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Review from A C (Daughter of Client) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was struggling to transfer from her chair to wheelchair and also getting in and out of bed. Caring Forever got the occupational therapy team round to see her and sorted a standing turning frame to help her with the situation, also suggesting that a lower mattress and a pillow riser would help
with getting her in and out of bed which has made life so much easier.

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Review from Alan M (Son of Client) published on 4 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring Forever have provided excellent care for my parents for nearly six years now, twice a day.
All the carers are friendly, helpful, considerate and on time.
Many thanks to all for the wonderful service.

Reply from Rachael Pattison, Office at Caring Forever Ltd

Thank you for your positive words, we really appreciate your feedback!


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Review from C H (Wife of Client) published on 9 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been more than pleased with the level of care shown to my husband who is suffering from dementia.

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Review from Elizabeth A (Client) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They are very helpful and very nice staff.

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Review from Margaret K (Client) published on 26 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good team of pleasant people, who care for me in all ways.

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Review from E F (Client) assisted by family/friend published on 19 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always on time to help me get up in the morning and get into bed at night. They help me with a friendly laugh and a joke. I am pleased with the care they give me.

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Review from Nikki H (Daughter of Client) published on 23 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The professionalism, care, concern and dedication of Caring Forever Ltd and their management team is outstanding. They have taken over the care of my elderly mother who has advanced dementia, enabling her to remain in her own home where she is comfortable in her own familiar surroundings. It is obvious
that the carers themselves feel happy and supported by this family owned company and their patience, genuine concern and gentle encouragement, whilst preserving her dignity when helping my mum is second to none. Having had experience of another agency for some years who’s carers, for the most part were good, but the management lacked control and leadership, I cannot stress too highly the importance of this being a major factor in the continuing care of a vulnerable person. Caring Forever Ltd have been responsible for easing my own stress and have organised liaison with outside agencies such as social services, an occupational therapist and a GP, after consultation with me, keeping me up to date with progresses made.

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Review from Douglas M (Client) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been using these guys to help look after my mother for well over a year now and I think they are amazing!
Very polite, punctual, helpful and kind, they stepped in to help very quickly and very smoothly and are very flexible to our changing needs.
Big thanks to them!

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Review from Katherine M (Client) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring Forever is a company that truly cares. The support I receive for my mother is wonderful. The team will do anything they can for my mother and I. They are always a step ahead and seem to know my needs before I know myself. A medical emergency arose and the carer was immediately rearranging shifts
so she could be with me.
I thoroughly recommend this company. You know you will be in supportive hands all the way.

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Review from Nigel F (Son of Client) published on 17 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last 7 years, my mother has had 3 different local caring firms attend to her needs.
Without a doubt Caring Forever are the best by far; reliable and trusted.
All the carers have played a vital role in looking after my mother who is housebound and totally dependant on the careers support.
Caring
Forever have sound management, policies and guidelines, together with a practical approach.
She is almost 99 and still amazing, and happy!
Thank you Caring Forever.

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Review from Toby V (Son of Client) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring Forever have been providing care for my elderly father for a little over a year. They have proved to be very reliable, caring and flexible. They have not only enabled my father to carry on living independently, but also provided peace of mind for our family and would certainly recommend the care
director and her team.

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Review from Christopher M (Husband of Client) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have used the care provider on behalf of my wife for several years. When I have had queries they have been responded to quickly and efficiently. As my wife's care needs have progressed the amount of care has increased. The carers are now all known to my wife which is very helpful as she finds it difficult
to adjust to people that she does not know. The care provided is very good (it involves washing and dressing) and if the carers have any concerns they immediately let me know. If new carers are introduced it is always done with a carer well known to my wife. I am confident, for the reasons set out above, that if I had any serious concerns they would be dealt with promptly and efficiently.

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Review from Roger B (Son of Client) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After mum had to go into residential care dad was on his own in their bungalow for the first time in 70 years together. His carers come in 4 times. He enjoys seeing them and is grateful that the service allows him to remain in his own home. They are always punctual, polite, kind and very efficient.
As well as providing material care they also chat and provide company. The company have been responsive and reacted very quickly when we had to change plans on a number of occasions. The online system is excellent and allows me to see how dad is after every visit.

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Review from Marian T (Daughter of Client) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring Forever are indeed a very caring agency. My father has become more and more complex in his needs over the past year and they have always accommodated his changing needs. Always there to liaise with occupational therapists, district nurses and medical professionals when needed to be able to give
him the best care. They always, where possible accommodate our needs for rota time changes and will also change things that may not suit.
Management always keeps us updated which is very important, and are always at the end of the phone if we need them.

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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Caring Forever Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caring Forever Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Forever Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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Frequently Asked Questions about Caring Forever Ltd

What Type of Services does Caring Forever Ltd offer?

Caring Forever Ltd offers Home Care.

How many Carers does Caring Forever Ltd employ?

Caring Forever Ltd employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Forever Ltd to verify any information. View our terms and conditions. Caring Forever Ltd has a Basic Service – more info.