Caring Forever Ltd

Unit 33, Ellough Industrial Estate, Ellough, Beccles NR34 7TD
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8.5 43 Reviews
  • Caring Forever Ltd, Beccles
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Care Provided by Caring Forever Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caring Forever Ltd
  • Person in charge
  • Harrison Fensome (Managing Director)
Are you the Owner/Manager of Caring Forever Ltd? View your Advertising Options

Caring Forever Ltd Reviews (43)

Total of 43, showing 21-40
8.5

Caring Forever Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Caring Forever Ltd has 43 reviews.

Overall Experience

  • 36
  • 7
  • 0
  • 0
  • 0

Date Published

43
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41

Review from Emma B (Daughter of Client) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Caring Forever enough. They've gone the extra mile for my mum time and time again and genuinely care for their clients. Communication is great and they have enabled my mum to stay independently in her own home. I have recommended them to other families as a result.

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Review from R S (Client) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased and grateful for the support and care I am receiving from the company and it's staff. I would have no hesitation in recommending them to all. This is an essential part of my fight to regain full fitness.

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Review from Andrew C (Son of Client) published on 20 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have done everything and more that we asked of them in a friendly and efficient manner. They have rowed in with my 94-year-old mother's needs and requests without concern and have adapted when sometimes things don't go exactly to plan due to circumstances beyond their control!.

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Review from M L (Client) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a client of Caring Forever over the last two years. They have always been there for me even when my needs have changed, They are a very organised company both in carers and administration staff.

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Review from P B (Wife of Client) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very friendly and do their job well, but I wish they didn't have to use their phones so much.

Reply from Harrison Fensome, IT Manager at Caring Forever Ltd

Caring Forever manages all care plans and daily records using an electronic system accessed using the carers mobile or tablet device. Notes are written during the visit to document the tasks completed, medication, food and fluid as well as using the application to tag into and out of each care visit.


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Review from R W (Husband of Client) published on 14 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Top-quality care.

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Review from Michael L (Son of Client) published on 10 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As I live over 100 miles from my mother, I need to know that she is well looked after. Caring Forever took on the role of care for her and I've not looked back. The company Caring Forever certainly lives up to its name, offering care above and beyond their duty. They give an excellent service, leaving
me with a lot less worry and the care Mum richly deserves.

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Review from M R (Partner of Client) published on 17 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When this sort of professional care becomes necessary the recipient understandably feels embarrassed, self-conscious and shy as my partner did. The carers at Caring Forever very soon made him feel good and all reservations slipped away. The care required is very good and all done with a little humour.

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Review from S R (Client) published on 14 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, friendly and conscientious. The Caring Forever girls give an excellent service overall. The stress that has been lifted is enormous. Our lives are so much better and stress levels, on my husband, in particular, have dropped immensely. Our worst fear is losing our carers as they have rapidly
become indispensable and a positive influence on both mine and my husband's health and wellbeing now and in the future.

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Review from Janet V (Client) published on 14 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the services. Friendly girls, always helpful.

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Review from Kate (Daughter of Client) published on 20 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Caring Forever are outstanding. They provide exceptional quality care, combined with friendship and compassion, whilst maintaining their professionalism.
They looked after my mum for quite some time and not once did they let us down. They were completely reliable and we knew that we could
trust them completely.
Caring Forever is the perfect name for this team, as this is what they do 'in a nutshell.' Should mum's needs change again, I would have them back immediately - I wouldn't even consider anyone else. I just can't recommend them highly enough.

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Review from B M (Client) assisted by family/friend published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are helpful, caring and very good. Excellent service.

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Review from Valerie D (Client) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are pleasant and will accommodate all your needs. They are just like good friends.

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Review from David H (Client) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are polite, friendly and professional. I find the carers to be attentive to my needs.

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Review from David B (Husband of Client) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had a bad experience with a previous company, it was very refreshing to have carers who are very caring and who handle my wife with the utmost care and dignity. Their attention to detail is to be commended and their patience is a sign that they really care about what they are doing.

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Review from E R (Client) assisted by family/friend published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since coming out of hospital in May 2017, the care I have received has been first class. Staff are always cheerful, considerate of my needs and polite. If there are any changes to schedules they always advise us beforehand or telephone if they are delayed.

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Review from Carole-Ann T (Client) published on 14 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Caring Forever very understanding, reliable and accommodating in what I require or need. I would highly recommend this company. All staff are very helpful and all act very professionally.

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Review from Nicola W (Daughter of Client) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff are on time - go above and beyond their care duties towards my dad. They are polite and courteous at all times.
They are a pleasure to have into dad's home. Staff are great with dad, who had a stroke earlier this year. Your staff are polite and always consider dad's needs.

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Review from Charlene G (Client) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have two great carers they really are a godsend. I have a good relationship with them. I have grown to trust them they are more than carers to me.

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Review from D K (Client) assisted by family/friend published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Competent and cheerful carers. Always willing to do more if needed.

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Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Caring Forever Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caring Forever Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Forever Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (1)

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