Caring Forever Ltd

Unit 33, Ellough Industrial Estate, Ellough, Beccles NR34 7TD
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8.5 43 Reviews
  • Caring Forever Ltd, Beccles
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Care Provided by Caring Forever Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Caring Forever Ltd
  • Person in charge
  • Harrison Fensome (Managing Director)
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Caring Forever Ltd Reviews (43)

Total of 43, showing 41-43
8.5

Caring Forever Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Caring Forever Ltd has 43 reviews.

Overall Experience

  • 36
  • 7
  • 0
  • 0
  • 0

Date Published

43
1
2
2
41

Review from Lennard C (Husband of Client) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very hard to describe perfection, but here it goes. (Perfection is Caring Forever). My wife is pleased I am over the moon.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D B (Client) published on 20 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers come in each morning to set up the kettle, milk and water jug for the day's coffees. They get rid of papers etc and empty bins and they vacuum through for me.
My curtains have been changed and they even get rid of dreaded spiders!
I've had a mobile phone pack set up for me so I can keep in
touch with unlimited texting to people out of the area, so I save on the use of my landline.
Nothing seems too much trouble and they are always cheerful, chatty and ready to make my life easier.
Knowing they will around makes my concerns for the future that much less of a problem.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michael F (Husband of Client) published on 12 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very, very caring company, with a 1st class team of 'Caring Forever' staff (A good name for this 1st class company) and very good for the community.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Caring Forever Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caring Forever Ltd is calculated as follows: ( (11 Excellents x 5) ) ÷ 11 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Forever Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Oct 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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