Charge rates from £24 for 45 minutes and from £32 per hour
(except Bank and Public Holidays)
County Care Berkshire Ltd has a Review Score of 10 (9.954) out of 10, based on 11 reviews in the last 2 years. Over all time County Care Berkshire Ltd has 21 reviews.
Review from Sheila T (Client) published on 16 June 2017
Submitted via Postal Card •
Report
Reply from Charlotte Evans, Director at County Care Berkshire Ltd
Thank you Sheila for your kind words. We are so thrilled to have helped enable you back to recovery and that you are able to resume your life as it was prior to requiring support from us. We shall miss you though.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 10 (9.954) out of 10 for County Care Berkshire Ltd is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.954 for County Care Berkshire Ltd is calculated as follows: ( (62 Excellents x 5) + (3 Goods x 4) ) ÷ 65 Ratings = 4.954
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for County Care Berkshire Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 31 Aug 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportLoading
Loading events
Job Title: Owner and Director County Care
Since qualifying as a social worker, I have specialised in Child Protection both as a Manager within a busy fieldwork team and as the Child Protection Co-ordinator for Slough.
However, running a domiciliary care agency has been the most rewarding challenge of my life. I gain so much enjoyment from meeting our customers and by working in partnership with other professionals and families to ensure our customers have the best possible care. I am so proud of the County Care Team of carers who always go ‘the extra mile’.
When not at work, you will find me singing with the local chamber choir, running Singing for the Brain sessions with the Alzheimer’s Society, working with the Homeless project in Windsor, getting fit at the gym or seeing friends for a coffee.
Job Title: Service Manager
Brinda trained as a Nurse in Learning Disabilities and has worked as a Deputy Manager within a number of Learning Disability Homes. She enjoys the challenges of domiciliary care and believes clients should always have high expectations of their Care Team. Brinda is responsible for ensuring excellent care is consistently delivered to our clients and heads up the running of the day to day service with the support of the two Senior Carers, Joanna and Kasia.
Brinda is a great communicator as well as being caring and patient. She always works diligently, and in a person-centred way.
Job Title: General Manager
As the longest standing employee of County Care, Marcia’s responsibilities span throughout the organisation, from responsibility for ensuring our staff group is paid correctly and on time, to auditing care records and as the first point of call for any IT problems! As a Brazilian, Marcia loves all sport (including football of course) but has a recent passion for skiing.
Job Title: Payroll
Liz is integral to County Care, not only as a valued member of our team but for her diligent work with payroll and ensuring clients are invoiced correctly and that carers are paid accordingly.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact County Care Berkshire Ltd to verify any information. View our terms and conditions. County Care Berkshire Ltd has an Enhanced Service – more info.