County Care Berkshire Ltd

Offices 17 and 18, 27 Sheet Street, Windsor SL4 1BN
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10 21 Reviews
  • County Care Berkshire Ltd, Windsor
County Care Berkshire provides care and support, helping people to remain in their own homes for as long as possible. They can provide as much or as little care as required by the individual, from a couple of hours a week to 24-hour care. Carers are carefully matched to clients to ensure they receive a high quality service that is tailored to individual needs and preferences whilst helping clients to retain their independence and lead the life that they wish to lead.

A range of care services are available, including personal care, support and companionship services for people of all ages, including young adults and children.

County Care Berkshire operates in the Windsor, Maidenhead, Slough, Bracknell and Ascot areas and many surrounding villages.

Care Provided by County Care Berkshire Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • County Care Berkshire Ltd
  • Person in charge
  • Carolyn Jarvis (Director/Owner)

Funding & Fees Guide for County Care Berkshire Ltd

  • Prices
  • Charge rates from £24 for 45 minutes and from £32 per hour


  • (except Bank and Public Holidays)


County Care Berkshire Ltd Reviews (21)

Total of 21, showing 21-21
10

County Care Berkshire Ltd has a Review Score of 10 (9.954) out of 10, based on 11 reviews in the last 2 years. Over all time County Care Berkshire Ltd has 21 reviews.

Overall Experience

  • 18
  • 2
  • 1
  • 0
  • 0

Date Published

21
4
6
11
10
Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that we have had no cause for complaint whatsoever - quite the reverse. The staff have consistently done more than we could have expected. Without them, I would not be here today. When I look at how I was when I came home from the hospital and what the carers have achieved with me
now, I realise it is quite remarkable.

Reply from Charlotte Evans, Director at County Care Berkshire Ltd

Thank you Sheila for your kind words. We are so thrilled to have helped enable you back to recovery and that you are able to resume your life as it was prior to requiring support from us. We shall miss you though.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 10.0 (9.954)

Overview of Review Score

The Review Score of 10 (9.954) out of 10 for County Care Berkshire Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.954 for County Care Berkshire Ltd is calculated as follows: ( (62 Excellents x 5) + (3 Goods x 4) ) ÷ 65 Ratings = 4.954

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for County Care Berkshire Ltd is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

Carolyn

Carolyn Jarvis

Job Title: Owner and Director County Care

Since qualifying as a social worker, I have specialised in Child Protection both as a Manager within a busy fieldwork team and as the Child Protection Co-ordinator for Slough.
However, running a domiciliary care agency has been the most rewarding challenge of my life. I gain so much enjoyment from meeting our customers and by working in partnership with other professionals and families to ensure our customers have the best possible care. I am so proud of the County Care Team of carers who always go ‘the extra mile’.
When not at work, you will find me singing with the local chamber choir, running Singing for the Brain sessions with the Alzheimer’s Society, working with the Homeless project in Windsor, getting fit at the gym or seeing friends for a coffee.


Brinda

Brinda Hurrymun

Job Title: Service Manager

Brinda trained as a Nurse in Learning Disabilities and has worked as a Deputy Manager within a number of Learning Disability Homes. She enjoys the challenges of domiciliary care and believes clients should always have high expectations of their Care Team. Brinda is responsible for ensuring excellent care is consistently delivered to our clients and heads up the running of the day to day service with the support of the two Senior Carers, Joanna and Kasia.

Brinda is a great communicator as well as being caring and patient. She always works diligently, and in a person-centred way.


Marcia

Marcia Woodward

Job Title: General Manager

As the longest standing employee of County Care, Marcia’s responsibilities span throughout the organisation, from responsibility for ensuring our staff group is paid correctly and on time, to auditing care records and as the first point of call for any IT problems! As a Brazilian, Marcia loves all sport (including football of course) but has a recent passion for skiing.


Liz

Liz Akery

Job Title: Payroll

Liz is integral to County Care, not only as a valued member of our team but for her diligent work with payroll and ensuring clients are invoiced correctly and that carers are paid accordingly.