Cavell Healthcare

Suite 6, Wensum Mount Business Centre, Low Road, Norwich NR6 5AQ
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21 Reviews
  • Cavell Healthcare, Norwich
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Care Provided by Cavell Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Rachel Chettleburgh (Registered Manager)

Funding & Fees Guide for Cavell Healthcare

  • Prices

  • From £21.00 per hour
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Cavell Healthcare Reviews (21)

Total of 21, showing 21-21

Over all time Cavell Healthcare has 21 reviews.

Overall Experience

  • 13
  • 8
  • 0
  • 0
  • 0

Date Published

21
0
0
0
21

Review from J L (Daughter of Client) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carer found Mum on the floor when she arrived to put her to bed. The on-call carer arrived to take over from the carer so she could continue with her other clients. An ambulance was called and the carers stayed until I arrived. Mum hadn't hurt herself thankfully. The carers are very kind, caring and
very patient with Mum as she has dementia and is unable to communicate.

Reply from Gordon Anderson at Cavell Healthcare

Thank you for the kind feedback, we are delighted Mum was alright and the team managed to keep her safe.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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