Accolade Support and Care Ltd

For almost 20 years now I have enjoyed helping individuals I care for to live their lives as independently as possible and looking for the right solutions to do so.

The accolade is an extension of the ethos I advocate, which is dedicated to person-centred tailored care, underpinned by transparency and accountability. I take pride in offering a highly responsive and forward-thinking service to our clients which gives great peace of mind that we are always available to help, or if any problems arise. I have a vast wealth of hands-on experience supporting a diverse group of vulnerable adults in the community, including the elderly, individuals with learning disabilities, autism, brain injury and physical disabilities. Over the years, whilst working on the front line of Health and Social Care services I have been committed to offering the very best practices within the care sector.

Along with my previous experience of working as a registered manager for a domiciliary care provider, I hold a level 5 diploma in Leadership for Health and Social Care, I am a certified Person-Centred Planning facilitator and Moving and Handling trainer.

I joined Accolade Support & Care in February 2020 as a Care Manager and I am responsible for the day-to-day running of the organisation to ensure the service we provide to our clients is safe, effective, and well-led. This includes recruitment, training and development processes, undertaking initial assessments and overseeing every aspect of care and support delivered.

I have 16 years of experience in Health and Social Care, working with clients with Learning Disabilities, Multiple Sclerosis, Dementia, Long-term Conditions and Palliative Care. I previously worked in a clinical setting within Offender Health as a Registered Nursing Associate and continue to retain my registration.

I joined Accolade Support & Care in April 2019 as a support worker on the Complex Care Team. Coming from a very different background working in management and the financial sector, joining the Care Sector was new and exciting for me, and a little scary. I didn’t need to be worried as the support and wealth of knowledge within Accolade made it an easy transition. It's challenging, rewarding and sometimes emotional - I can honestly say I have never looked back.

I joined the office support team in October 2020, responsible for HR, Recruitment and Training. I feel I have gone full circle to now working back in an office but this time I know it's as part of a team that makes such a positive difference to people’s lives – enabling them to stay in their own homes.

I have worked in the care sector for over 20 years now. Together with other training, I hold a level 5 diploma in Leadership for Health and Social Care which I completed in 2019.

I joined Accolade Support and Care in May 2017 as a Field Supervisor and later moved into the role of a Care Manager. My job is to ensure that our clients receive excellent person-centred care, meeting the individual needs and preferences of each person. Accolade works as a team with a positive attitude ensuring our clients receive quality care. I oversee training our support workers to the highest standard, working alongside them to gain the skills and knowledge to carry out their job effectively so they feel confident to provide safe, honest, respectful care to our clients, making a difference in their lives and giving support to the rest of the family. Together as a team, Accolade achieves to provide an excellent standard of care. We are the ‘A’ Team!

I joined Accolade Support and Care in August 2021 as one of our support workers and was later promoted to the Assistant Manager role. Part of my role within Accolade Support and Care is to ensure our clients receive person-centred care to a high standard which is tailored to their individual needs, wishes and preferences. Alongside this, I undertake initial assessments and reviews throughout our client's care to ensure our support remains to the highest standard. I am also responsible for the management of the Client and staff rota and for liaising with clients and their families to ensure the services provided by Accolade meet their needs.

I have 13 years of experience in Health and Social Care settings. Predominantly working with adults with learning disabilities, supporting adults with Mental Health and more recently Dementia care and Palliative and End of Life care.

I am currently undertaking training to further my knowledge and skills in supporting people needing Palliative and End of Life care.