Care Just 4U

GF22, Harlow Enterprise Hub, Kao Hockham Building, Edinburgh Way, Harlow CM20 2NQ
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9.9 21 Reviews
  • Care Just 4U, Harlow
Care Just 4U are a domiciliary care agency, providing care and support to help people live in their own homes.

Care services are offered throughout branches in Harlow, Epping Forest, Nazeing, Waltham Abbey and Cheshunt.

Staff aim to provide quality and affordable care to individuals.

Person-centred care is at the core of all the nursing and care services offered.

Care Provided by Care Just 4U

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Owner
  • Care Just 4U Ltd
  • Person in charge
  • Ifeoma Achomadu (Manager)
Total of 21, showing 1-20
9.9

Care Just 4U has a Review Score of 9.9 (9.946) out of 10, based on 13 reviews in the last 2 years. Over all time Care Just 4U has 21 reviews.

Overall Experience

  • 19
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I'd like to say. Thank you for the kindness and care shown by the team looking after my mum. Your patience and understanding are greatly appreciated and your care for Mum is also care for me. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely to deal (especially one staff member ) with and take on board any special requests or last-minute changes!
One of the carers in particular is the best and my mum's favourite. We hope to get her on her every visit! We also asked for the carer to use a translator as Mum's English is very poor.
I think this is helping as Mum feels isolated enough as it is and language and communication are a problem.
Thanks to all the staff at Carejust4u and the hardworking carers!

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you for taking the time to let us know how well we are doing, it is our pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

We had Care Just 4U for our mum who had a fall and broke her hip so they could help us with the care morning and evenings. The care my mum received was fantastic and we would like to thank each and everyone of your team and carers. They are all so caring and compassionate, warm and friendly and very
professional. Thank you all so much.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

It is our pleasure to know that we are part of her recovery process and our input was appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Today my carer provided me with excellent service as usual. He is always very professional and polite and always on time and he constantly reminds me every day to take my medication and cooks a delicious meal for me everyday. My carer also is very friendly and makes me feel relaxed and at ease and has
helped me improve my mental health which makes me proud to have recovered from being depressed everyday and now my kids say I'm happy.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Good to know, we pride ourselves with making sure that we match our staff with the right client, and that they are adequately trained to provide quality service.


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Overall Experience  Overall Experience 5.0 out of 5

Care Just 4U were very kind to my mum. The carers were always happy and cheerful. The made mum as comfortable as they could.
Also, the staff in the office were very on the ball when it came to my mum's medication.
Overall, I felt the service that Care Just 4U gave was very good indeed.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

We are happy to know we make positive impact as this is our goal that we maintain a quality service. Many thanks.


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Overall Experience  Overall Experience 5.0 out of 5

Truly professional service.
Carers are attentive and a pleasure to deal with. Standards are high and Health and safety measures are observed at all times.
Customer service and communication are first-class.
I would recommend this reliable company to all.

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Overall Experience  Overall Experience 5.0 out of 5

The care I am receiving has been very good. The staff are always polite, on time and considerate to my needs. I've never had any issues with this care company and would highly recommend it to others. The management team is helpful and efficient when dealing with queries.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you for the feedback, we are happy to serve.


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Overall Experience  Overall Experience 4.0 out of 5

Generally, the carers are kind, helpful and attentive. On occasions, they have done tasks over and above requirements. I have been with Care Just 4U for six years and am generally very pleased with the service.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

We are happy to hear this, especially coming from a client who has been with us for 6 years and counting. This is what we pride ourselves with. That is why we say "Your care, the way you want it".


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Overall Experience  Overall Experience 5.0 out of 5

I would like to take this opportunity to thank and praise everyone at Care Just4U, one member of staff in particular, for the wonderful care provided to my elderly mother. The warm relationship between her and my mother goes beyond routine care and is a great credit to the kindness and patience shown
by that staff member. She is always reliable, always highly professional. Indeed, my mother cannot speak highly enough of the care she receives and has asked me to pass on her sincere appreciation. Thanks, everyone.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you so much, we are happy to know that we are making such a wonderful impact.


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Overall Experience  Overall Experience 5.0 out of 5

Care Just 4U provided first-class professional and compassionate care for my elderly mother. They visited her four times a day and stayed with her overnight when necessary. They ensured all her personal and medical needs were met. They treated her with respect and dignity at all times and always kept
me informed as to how she was feeling and doing. They worked well with the local health services (GP, District Nurses, Hospital, Hospice, Pharmacy) which were greatly reassuring and meant my mother received all-around joined-up care. Her Care Just 4U carers became her friends, which gave her companionship as well as care, which is a testament to their dedication and kindness. Truly grateful to them.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

This is what we do, but very grateful that we are of help and it is appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Cheerful, polite, trustworthy and friendly staff who are always willing to help out with any tasks always prioritising the client's care. I would recommend Care Just 4U to any prospective client. Thank you.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you, we are pleased to be of valued support.


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Overall Experience  Overall Experience 5.0 out of 5

The carers are friendly, professional and adaptable. They go out of their way to provide the care that my husband needs. Nothing is ever too much effort for them, and all care is provided to a high standard. The carers look out for and report any physical issues that arise, which is very helpful, enabling
medical attention to be sought.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you for allowing us care for your loved one.


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Overall Experience  Overall Experience 5.0 out of 5

For the first time ever I got in care to look after my mum whilst I was away on holiday for ten days. The care my mum received from the two carers was excellent. My mum is disabled, in a wheelchair and profoundly deaf with partial sight and she was treated with care and gentleness (her words) and they
were very helpful to what she needed doing. I’ve worked in the care sector myself so I know how hard and rewarding visiting a client can be so thank you for taking good care of my mum.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you, this is what we do and it is our great pleasure.


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Overall Experience  Overall Experience 5.0 out of 5

Care Just 4U have been very good in areas that truly matter in everyday care practice, their staffs are very punctual and treat their client with compassion and respect. They carry out their duties diligently, making sure is done to the satisfaction of the client and their families.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful service.

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Overall Experience  Overall Experience 5.0 out of 5

On every occasion, we have found a good relationship and a very satisfactory service.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My experience was a punctual, reliable, friendly service. All carers were empathetic and knowledgeable. I would highly recommend this company to others.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

We aim to keep the patients and families' experience a pleasant one.


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Overall Experience  Overall Experience 5.0 out of 5

The carers for my dad visited 4 times a day at my home. They were very friendly and caring, not just to my dad but also to me. If I needed to get in touch with the office, there was always a friendly helpful person to talk to. I did not feel my home was invaded by strangers, they always introduced themselves,
and the same carers came for a few days, before there was a changeover, so I felt I could get to know them a little. I felt my dad had excellent care and was treated with the dignity he deserved.

Reply from Ifeoma Achomadu, Manager at Care Just 4U

Thank you, we are pleased to hear that our support was helpful and appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

I was very pleased with the review. Very friendly and pleasurable experience.

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Overall Experience  Overall Experience 5.0 out of 5

The care my Dad is receiving is very good. All carers always have a smile on their face. I have only met a few as I do work and Dad lives alone. Nothing is too much trouble and if there are any problems I can call the office, where the staff are very helpful. Also, I always get a call back with reassurance.

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Current Review Score: 9.9 (9.946)

Overview of Review Score

The Review Score of 9.9 (9.946) out of 10 for Care Just 4U is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.946 for Care Just 4U is calculated as follows: ( (70 Excellents x 5) + (4 Goods x 4) ) ÷ 74 Ratings = 4.946

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Care Just 4U is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Care Just 4U

What Type of Services does Care Just 4U offer?

Care Just 4U offers Home Care.