Kind Hearted Care Ltd

21 Cambridge Drive, Woodley, Stockport SK6 1HX
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9.9 9 Reviews
  • Kind Hearted Care Ltd, Stockport
Many people facing daily challenges may think moving to a full time care facility is inevitable as they age. However, there is an alternative worth considering. Kind Hearted Care Limited is a family-run care agency which offers personalised home care services for elderly care, specialising in dementia care, palliative care, and companion care which will allow you to stay in the comfort of your own home.

With being a small, family run business, it allows them to truly offer a personal service where you get to know your regular carers, it allows you to become comfortable with them, to enjoy being cared for and allows you to have a voice about your wishes and how you would like to be cared for. All the team are local, with strong local knowledge.

Kind Hearted Care's mission statement is to sprinkle joy, comfort, and compassion into every corner of the community through excellent home care services. Picture them as your personal sunshine, brightening your days with kindness and warmth.

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Care Provided by Kind Hearted Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Kind Hearted Care Limited
  • Person in charge
  • Gill Hughes (Managing Director)

Funding & Fees Guide for Kind Hearted Care Ltd

  • Prices

  • Our Current Pricing is


    £25.00 per 60 minutes per carer
    £15.00 per 30 minutes per carer

  • Depending on contractual hours a discount could be organised for those who have over several hours per day.

Kind Hearted Care Ltd Reviews (9)

9.9

Kind Hearted Care Ltd has a Review Score of 9.9 (9.863) out of 10, based on 9 reviews in the last 2 years. Over all time Kind Hearted Care Ltd has 9 reviews.

Overall Experience

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Review from J B (Daughter of Client) published on 6 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kindhearted care provided excellent care & companionship for my 94yr old mother when she was struggling to cope at home on her own. Initially once a day which increased to 4 times a day. Not only did they provide excellent care she also valued their friendship & nothing was too much trouble adapting
to her different needs & I would have no hesitation in recommending them for your loved ones.

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Review from C B (Daughter of Client) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind Hearted care took care of my mother after she had an accident and became disabled for a number of months. During her recovery, she needed personal care assistance and meal prep on a daily basis. This company came to my mum 3 times a day, every day for a few months whilst mum recovered and regained
her strength. And they were just wonderful all the staff we met were extremely kind and caring towards my mum and all of us in all honesty. As happy as we were that Mum made a full recovery and was able to regain her independence we were sad to lose the Kind Hearted care team they became a part of the family. I would recommend this company to anyone in need of care company they are a company that can be trusted with your loved ones.

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Review from J P (Daughter of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, reliable, caring service. Staff always happy to help and give advice whenever possible to make Mum's life as pleasant as possible. Owner is always available via telephone and is happy to share her knowledge to ease my concerns as Mum's dementia progresses.

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Review from M J (Friend of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These carers look after my next-door neighbour who has dementia, coming twice a day to do various jobs and give personal care. They are reliable and understanding. I know this from personal experience as they looked after my husband for two years, coming four times a day. They were a great support to
me and my family and still check to make sure I'm alright.

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Review from Cheryl W (Daughter of Client) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind Hearted Care has been providing care compassion and comfort to my mum for the last two years. They are a small team and nothing seems to be too much trouble in fact the staff have gone above and beyond to ensure that Mum's needs a met.

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Review from S H (Son of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All Kind Hearted carers providing care for my mother consistently show professionalism and compassion.
Feedback both directly and through the online client portal is thorough and reassuring giving me confidence that my mother is receiving the best possible care.

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Review from Caroline H (Daughter-in-law of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

More than satisfied with the care my mother-in-law has received from Kind Hearted Care. All the staff are helpful, friendly, capable and caring. I have every confidence that they are providing the best care possible. Online access to the care notes ensures we are always fully informed and if the carers
have any particular concerns they will always contact us directly to discuss.

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Review from J H (Daughter of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were all caring and once they all got used to my relative's condition and knew her personality they were able to offer advice. The carers were caring and adaptable to conditions as things advanced.

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Review from L D (Daughter of Client) published on 12 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind Hearted Care initially looked after both Mum and Dad and from the outset, each and every carer has been kind and compassionate. My parents looked forward to their visits. Since Mum passed away they have increased care for my Dad and it is so reassuring knowing we can trust them implicitly. I wouldn't
hesitate to recommend KHC.

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Kind Hearted Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for Kind Hearted Care Ltd is calculated as follows: ( (52 Excellents x 5) + (2 Goods x 4) ) ÷ 54 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Kind Hearted Care Ltd is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Kind Hearted Care Ltd

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Meet the Team (4)

Gill

Gill Hughes

Job Title: Owner / Manager / Director

Joined: 2016

Gill is the owner and registered manager of Kind Hearted Care Limited


After over 20 years working within the care sector, Gill was fed up with seeing how care companies worked, cutting corners and not delivering the best care possible.


Kind Hearted Care was born out of that frustration. In 2016, the company was established.


Gill's passion has always been to deliver care the way it should be given. Kind and from the heart.


Jacky

Jacky D

Job Title: Senior Carer

Joined: 2019

Jacky joined the company in 2019.


She has a wealth of care experience both with children and adults. In the past 12 month's Jacky has taken lead of our care team, ensuring we all perform better than industry standards.


All service users past and present have praised Jacky for her attitude and her caring and loving nature.


Janet

Janet c

Job Title: Senior Carer

Joined: 2018

Janet joined the company in 2018.


Janet has 10+ years of care experience working with the elderly.
After stepping away in 2021 for a short period, she returned back to us with the same passion to ensure our service users are looked after in the best possible way.


All service users past and present have praised Janet for her caring and loving nature but also that she has always got time to sit, chat and to always make sure they are ok before she leaves.


Nikki

Nikki F

Job Title: Carer

Joined: 2022

Nikki joined the company in 2022.


Whilst Nikki didn't have too much care experience when she joined us, she had the right attitude and a very caring nature. With the comprehensive training that we offer, she has blossomed into a much loved carer.


All service users past and present have praised Nikki for her happy and fun nature and also being very caring.


Frequently Asked Questions about Kind Hearted Care Ltd

What Type of Services does Kind Hearted Care Ltd offer?

Kind Hearted Care Ltd offers Home Care.

How many Carers does Kind Hearted Care Ltd employ?

Kind Hearted Care Ltd employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Kind Hearted Care Ltd to verify any information. View our terms and conditions. Kind Hearted Care Ltd has a Platinum Service – more info.