Blueberry Hill Care Ltd

149 Ludwick Way, Welwyn Garden City AL7 3PN
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8.5 4 Reviews
  • Blueberry Hill Care Ltd, Welwyn Garden City
Blueberry Hill Care is a trusted, local provider with extensive experience in the care sector. Their customer base is located within the Welwyn Garden City and Hatfield area. Dedicated to making a positive impact, they offer personalised care services tailored to each customer’s unique needs. Their flexibility allows them to accommodate a wide range of requirements, whether it’s a short visit lasting just an hour, regular weekly care, or longer visits to support outings or activities. Services can be arranged for temporary periods or as part of a long-term care plan.

Person Centred Approach - Blueberry Hill Care are fully committed to using the Person Centred Approach. This will allow you to make informed decisions about your health and care and focus on what you can or would like to do to maintain your independence. They will recognise that you will have your own aspirations and will treat you with empathy and dignity and involve you in all decisions about your care. They always aim to deliver a reliable service you can trust and welcome honest feedback.

Blueberry Hill Care’s team of fully qualified and empathetic Support Workers are committed to enhancing quality of life, providing compassionate care within the comfort of your home. They can also assist with accessing community activities or resources. All services are discussed during an Initial Assessment, ensuring every detail of your specific needs are understood and met effectively.
They are fully regulated by the Care Quality Commission.

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Care Provided by Blueberry Hill Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Blueberry Hill Care Limited
  • Person in charge
  • Shelley Jackson (Registered Manager)

Funding & Fees Guide for Blueberry Hill Care Ltd

  • Prices

  • We take pride in delivering high-quality home care services at competitive prices. The cost of your care will depend on your needs, where you live and how often you need a visit.

  • Our services are billed at a standard hourly rate. We do not charge additional fees for weekend or evening calls. A surcharge is added for calls which fall on a Bank Holiday, this is an additional 50%. Christmas Day, Boxing Day and New Years Day visits will incur a 100% surcharge.

Blueberry Hill Care Ltd Reviews (4)

8.5

Blueberry Hill Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Blueberry Hill Care Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
1
2
2

Review from Denise A (Daughter of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blueberry Hill Care has provided exceptional care for our mother with dementia. We anticipated some challenges, but the service was smooth and efficient. They personalized their approach, treating her with dignity and respect, and listened to her even when she was confused. Timekeeping is exceptional,
continuity of care and communication is outstanding. She has been happy and settled with the care. As her daughters, we are grateful for the support and understanding from Blueberry Hill Care as we navigate this challenging time, leaving us secure in the knowledge that our mum is well cared for. After a fall, the staff were excellent, following protocol and comforting her while the paramedics were on their way. We cannot thank them enough.

Reply from Jo Stevens, Business Administrator at Blueberry Hill Care Ltd

Thank you so much for your kind words. It means a great deal to us to know that our care has made a positive impact. Our team is dedicated to providing compassionate and professional support and we truly value the trust you place in us. If there is ever anything more we can do, please do not hesitate to let us know. Wishing you and your loved one all the best.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Juliet J (Daughter of Client) published on 26 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blueberry Hill has a strong management team who worked so hard to find the right person to be with Mum when another agency suddenly let us down. They went above and beyond to find the perfect match and have always been on hand to offer support and advice to us, the family, and the carer.
Mum had been
struggling on her own, with the loss of her husband (of nearly 70 years) and dementia. She seemed very depressed and worried all the time, but with the Blueberry Hill, she has become a different person. She is so much happier - has had a proper haircut, is well-fed, goes out for walks/wheelchair walks. shopping, cups of tea etc and laughs so much. She is getting the care she deserves from Blueberry Hill and we, the family are completely reassured that she is in safe hands, whatever happens.
I cannot praise Blueberry Hill enough - the support is fantastic and using them has taken away so much stress and worry. My sisters and I can just visit, without having to be carers at the same time.

Reply from Jo Winner, Business Administrator at Blueberry Hill Care Ltd

We are so pleased that we could help you and your family and especially your mum. She certainly appears to be happy and thriving and we are glad to be a part of her ongoing care.


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Treated with Dignity

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Review from Jane N (Sister of Client) published on 21 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I tried 2 care companies before the local authority suggested Blueberry. From the moment the manager returned my call within 2 hours to the assessment within 2 days and the care starting one week later, we have been amazed.
The staff are great girls, caring, knowledgeable and a great sense of humour.
They wear shoe covers, they had a folder with information on how to support my family member, they would write down any changes for the next staff member. They rang to say they were running late as there had been an accident and traffic was heavy. The other care agencies sometimes didn't even turn up!
6 weeks on, they have made such a difference, I could not ask any more of them. Thank you for easing my family's panicking and my sister being happy again.

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Review from R J (Husband of Client) published on 6 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blueberry Hill has supported my wife with respite to enable me to have a break from my caring duties, I can honestly say without them I do not know what I would have done. There isn't anything that is too much trouble for the team, they are friendly, compassionate and honest. I can leave my wife in
their capable hands and not worry about her safety. Blueberry matched my wife's interests to her support workers so they had things in common and where able to talk about my wife's interests. If the time ever comes that I need care I will have Blueberry Hill Care!

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Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Blueberry Hill Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Blueberry Hill Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blueberry Hill Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Apr 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Blueberry Hill Care Ltd

What Type of Services does Blueberry Hill Care Ltd offer?

Blueberry Hill Care Ltd offers Home Care.

How many Carers does Blueberry Hill Care Ltd employ?

Blueberry Hill Care Ltd employs 24 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blueberry Hill Care Ltd to verify any information. View our terms and conditions. Blueberry Hill Care Ltd has an Enhanced Service – more info.