Carerose Cares Ltd

10 Harris House, Cawley Hatch, Harlow CM19 5AN
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  • Carerose Cares Ltd, Harlow
Care Rose is a leading provider of healthcare staffing solutions, offering both temporary and permanent placements. They extend their services to hospitals, nursing homes, and provide personalised care services in the client's own home. Care Rose is dedicated to delivering a service characterised by competence, courtesy, and equality to all their clients.

Their services are distinguished by their professionalism, reliability, and adaptability to the unique needs of each individual.

The Care Rose team comprises well-trained professionals with extensive experience in caring for individuals with physical, mental, and learning disabilities, as well as those requiring specialised dementia and palliative care.

Before embarking on their care assignments, all staff members undergo a stringent recruitment selection process and statutory vetting procedures. Care Rose ensures that their team members are thoroughly assessed for competence, ensuring their readiness to provide exceptional care. Whether clients require temporary or permanent staffing solutions, Care Rose is poised to meet their needs.

Care Provided by Carerose Cares Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Carerose Cares Ltd
  • Person in charge
  • Edward Paul (Manager)

Funding & Fees Guide for Carerose Cares Ltd

  • Prices
  • £21 to £25


  • Depending on the service needs, location and time.


10

Carerose Cares Ltd has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years. Over all time Carerose Cares Ltd has 10 reviews.

Overall Experience

  • 9
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

Carers supported my dad and cared for my mum. Nothing was never too much for them. I have worked in the care industry for many years and the love, support and knowledge of the staff at Carerose Cares impressed me (which is very difficult to do sometimes). Two staff members in particular also supported
us through the years too with mum and would visit if there would be any concerns. Highly recommended even if you feel like you do not want or need any support, these carers will do what it is you require.

Reply from Bodhi Gawai, Business Development Executive at Carerose Cares Ltd

Thank you so much for your wonderful feedback! We're truly humbled to know that our team at Carerose Cares could provide the level of care, love, and support that made a difference for your mum and dad. It means a lot to us, especially coming from someone with your experience in the care industry. Our team is dedicated to going above and beyond, and we're grateful to have been able to support your family through these years. Thank you for your kind words and your recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

All staff provide the care and compassion my 90 yr old mum deserves. Management go above and beyond their role to provide extra cover at short notice and help with any issues we have. Not only does my mum feel very much cared for but as a family we feel fully supported!

Reply from Bodhi Gawai, Business Development Executive at Carerose Cares Ltd

Thank you so much for your heartfelt review! We're truly honored to care for your mum and to support your family. Knowing that both she and your family feel cared for and supported is exactly what we strive for every day. We're here whenever you need us, and we're grateful for the trust you've placed in our team. Thank you again for your kind words!


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Overall Experience  Overall Experience 5.0 out of 5

Carerose Cares has been an invaluable support for my family's healthcare needs. Their professionalism, reliability and dedication to individualised care are commendable.
The staff's expertise in catering to various disabilities and their rigorous willing procedures instill confidence. They really
took care of my mother and I could live peacefully.
Highly recommend Carerose for anyone seeking compassionate and competent healthcare services.

Reply from Bodhi Gawai, Head of Business Development at Carerose Cares Ltd

Thank you for your glowing review! We're delighted that Carerose Cares could provide invaluable support for your family's healthcare needs. Your praise for our professionalism, reliability and dedication means a lot to us. It's wonderful to know that our tailored care for various disabilities instilled confidence in you. We appreciate your recommendation and are grateful for the opportunity to serve you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Received excellent care and attention for my mum. Highly recommend to others.

Reply from Bodhi Gawai, Head of Business Development at Carerose Cares Ltd

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your mum received excellent care and attention from our team.


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Overall Experience  Overall Experience 5.0 out of 5

Carerose are an absolutely fantastic caring company. All of the carers are so wonderful and compassionate, they really do look after my mother so very well. I feel they are part of my family as we see them every day. They are cheerful and listen and are interested in my mother’s wellbeing. They are
kind people who love their role of caring for people. I would highly recommend them. The office staff and manager are so helpful and nothing is too much trouble. They always help to accommodate anything that is needed.

Reply from Bodhi Gawai, Head of the Business Development at Carerose Cares Ltd

Thank you for your kind words! We're delighted to hear that you're satisfied with our care. Our team takes great pride in providing compassionate support to your mother and we're grateful for the opportunity to be a part of your family's journey. Your recommendation means a lot to us and we're always here to help in any way we can. Thank you for choosing Carerose!


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Overall Experience  Overall Experience 5.0 out of 5

My husband was provided with care for six hours each Saturday, to provide respite, so I could have a break from 24/7 care. The carer was the kindest and most patient, honest and respectful man, quiet and considerate in his manner. My husband warmed to him and they developed a good relationship. This
of course allowed me to relax and know my husband was in good hands. The carer provided a reliable service and we could not be more pleased. Thank you so much for making a difficult time so much more bearable.

Reply from Bodhi Gawai, Head of Business Development at Carerose Cares Ltd

Thank you so much for your kind words! We're delighted to hear that our carer provided excellent service and that you and your husband had a positive experience. We truly appreciate your feedback.


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Overall Experience  Overall Experience 5.0 out of 5

The care and support while caring for my wife. Was exceptional. Sadly my wife lost her battle against poor health. Carers were very supportive when my wife’s needs became difficult for me to cope with and always gave advice on how to do things. I recommend this company wholeheartedly.

Reply from Bodhi Gawai, Head of Business Development at Carerose Cares Ltd

I am deeply saddened to hear about the loss of your wife. Please accept our heartfelt condolences. Your kind words mean a lot to us, and we are grateful for the trust you placed in CareRose Care Ltd. Our team is here for you during this difficult time.


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Overall Experience  Overall Experience 4.0 out of 5

I find the staff treat my husband compassionately and with dignity. Mostly, the staff are on time, but occasionally they are late due to traffic problems or their workload, but they usually let me know if they are going to be late.

Reply from Bodhi Gawai, Head of Business Development at Carerose Cares Ltd

Thank you for your feedback. We're pleased to know that our staff treats your husband with compassion and dignity. We acknowledge that occasional delays can occur due to unavoidable circumstances, such as traffic. We appreciate your understanding and remain committed to enhancing our punctuality. If you have any specific concerns or suggestions, please feel free to share them with us. Your feedback is instrumental in helping us provide the best care possible.


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Overall Experience  Overall Experience 5.0 out of 5

Carers are hard-working, always friendly and very helpful, on time and if they are delayed they always let me know.

Reply from Bodhi Gawai, Head of business Development at Carerose Cares Ltd

Thank you for taking the time to share your thoughts and experiences with our carers. We are delighted to hear that they have been hard-working, friendly, and helpful, and that they've been punctual or have communicated well if there were delays. Providing quality care is our top priority, and your feedback is valuable in helping us maintain the high standards we aim for. If you ever have any further comments or suggestions, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to continuing to provide you with the best possible care.


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Overall Experience  Overall Experience 5.0 out of 5

I have been being looked after for two years now and have been treated with the utmost respect at all times.

Reply from Bodhi Gawai, Head of Business Development at Carerose Cares Ltd

We greatly appreciate your kind words and are pleased to have had the privilege of looking after you for the past two years. Treating our clients with the utmost respect is one of our core values and we are dedicated to maintaining this level of care. Your feedback reaffirms our commitment to providing exceptional service. If you ever have any additional feedback or suggestions, please feel free to share them with us. We are here to ensure your ongoing well-being and comfort and your satisfaction remains our top priority. Thank you for entrusting us with your care.


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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for Carerose Cares Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for Carerose Cares Ltd is calculated as follows: ( (57 Excellents x 5) + (1 Goods x 4) ) ÷ 58 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Carerose Cares Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (4)

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Edward Paul

Job Title: Co-Founder

Joined: 2014

I am proud to be one of the co-founders of Care Rose, where I've been dedicated to transforming the healthcare staffing industry since 2014. Over the years, our mission has remained unwavering: to deliver top-quality, reliable, and responsive staffing solutions to the healthcare sector.


Our Clear Mission:


At Care Rose, our mission is crystal clear: we are committed to providing competent, courteous, and equitable healthcare staffing services to a wide range of clients, including hospitals, nursing and care homes, and individuals who require care in the comfort of their own homes.


Bodhi

Bodhi Gawai

Job Title: Head of Business Development & Quality Assurance

Joined: 2023

I hold the position of "Head of Business Development & Quality Assurance" at Care Rose Cares Ltd, situated in England, United Kingdom. In this crucial role, I play a pivotal part in the organization's mission. Care Rose Cares Ltd is dedicated to providing high-quality healthcare solutions to both private and public sector clients. We specialize in offering temporary and permanent healthcare staff placements in hospitals, nursing and care homes, as well as private home care.


As the Head of Business Development & Quality Assurance, my responsibilities include leading efforts to identify growth opportunities, establishing strategic partnerships, and upholding our commitment to quality.


In addition to this, I excel in cross-functional team leadership, proficiently manage projects, and ensure that the organization maintains the highest standards of quality assurance. My leadership in this role significantly contributes to the continued success and impact of Care Rose Cares Ltd within the healthcare industry.


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Grace J

Job Title: Care Manager

Joined: 2015

Dedicated and compassionate Care Manager with 10 years of experience in healthcare management and care coordination. Skilled in conducting comprehensive assessments, developing individualized care plans, and coordinating services to meet the unique needs of clients.


A strong advocate for client well-being and safety, with excellent communication and interpersonal skills. Committed to fostering collaborative relationships with clients, families, and healthcare professionals to ensure the highest quality of care.


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Agnes M

Job Title: Operations Manager

Joined: 2014

Results-driven Operations Manager with a decade of experience in optimizing business processes and driving efficiency. Proven track record of leading cross-functional teams to achieve strategic objectives and exceed performance targets. Skilled in strategic planning, resource management, and process improvement. Strong communicator with a collaborative leadership style and a focus on fostering a culture of continuous improvement.


Committed to delivering exceptional results while ensuring the highest standards of quality and customer satisfaction.


Frequently Asked Questions about Carerose Cares Ltd

What Type of Services does Carerose Cares Ltd offer?

Carerose Cares Ltd offers Home Care.

How many Carers does Carerose Cares Ltd employ?

Carerose Cares Ltd employs 30 carers.