Capital Healthcare Management Services Ltd

Unit 1, Crown House, Queen Street, Bexleyheath DA7 4BT
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9.4 21 Reviews
  • Capital Healthcare Management Services Ltd, Bexleyheath
Capital Healthcare Management services provide homecare and support services to people who require help in order to remain living independently in their own homes.

Capital Healthcare works across the southeast of London and Kent and offers a range of services from simple companionship, to round-the-clock care for those with high-dependency care needs, Learning disability support as well as supported housing for adults.

Care staff benefit from constant training to ensure they are able to provide the best care possible to their clients.

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Care Provided by Capital Healthcare Management Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Capital Healthcare Management Services Ltd
  • Person in charge
  • Jo Edun (Registered Care Manager)
  • Admission Criteria
    • We do not have any service restriction

Funding & Fees Guide for Capital Healthcare Management Services Ltd

  • Prices

  • £20.00 per hour

Capital Healthcare Management Services Ltd Reviews (21)

Total of 21, showing 21-21
9.4

Capital Healthcare Management Services Ltd has a Review Score of 9.4 (9.423) out of 10, based on 13 reviews in the last 2 years. Over all time Capital Healthcare Management Services Ltd has 21 reviews.

Overall Experience

  • 11
  • 8
  • 2
  • 0
  • 0

Date Published

21
1
10
13
8

Review from Mary F (Friend of Client) published on 5 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum enjoys the care she receives as the carers are attentive to her needs. The office is very responsive when questions are asked by quickly getting messages back to the family which can be really reassuring.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Capital Healthcare Management Services Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.423 for Capital Healthcare Management Services Ltd is calculated as follows: ( (37 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 78 Ratings = 4.423

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Capital Healthcare Management Services Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Jo Edun

Job Title: Director and Registered Care Manager

Joined: 2016

Jo Edun is a trained Public Health Professional with over 15 years of experience working within the healthcare industry, covering a range of roles from business manager to leading Health Improvement Services for local people. A committed volunteer, Jo regularly gives her time and skills to the local community by supporting elderly and young community groups. Jo's passion for helping others motivated her to open Heritage Healthcare which provides home care services to communities in Greenwich & Bexley. As the Registered Care Manager, Jo leads and trains a highly skilled Care Team to ensure every client receives the highest quality of expert care which is efficient, reliable and responsive to client needs.

MSc Business and Information Technology
MSc Public Health
MPH Public Health Promotion


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