4319 Fountain Care Ltd

Brook House, 54a Cowley Mill Road, Uxbridge UB8 2FX
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9.5 21 Reviews
  • 4319 Fountain Care Ltd, Uxbridge
4319 Fountain Care is a domiciliary care Agency located in Uxbridge town. The team provide regulated service "Personal care". The organisation is nurse led and known for providing excellent Domiciliary care services. The manager is very good, responsive and easily accessible 24 hours a day. They provide excellent service despite their competitive rates. They have highly trained staff to cover the whole of Hillingdon and Buckinghamshire for Domiciliary care and for live-in care they cover up to 200 miles away. They provide specialist services in Enteral feeding- PEG and Rig Feed and its management. They have and excellent reputation in management of clients on one to one care due to challenging behaviour secondary to Dementia. The staff have excellent communication skills. Beside English, they have staff who can communicate in Punjab and Hindi. They can assess clients within 2 hours of enquiry and the package of care can be started as soon as possible depending on the requirements.

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Care Provided by 4319 Fountain Care Ltd

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Healthcare Assistant
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • 4319 Fountain Care Ltd
  • Person in charge
  • Lomaculo Moyo (Manager)

Funding & Fees Guide for 4319 Fountain Care Ltd

  • Prices

  • Fees vary with the care needs - general fees are £18.00 per hour

  • All assessments are done prior to accepting the package of care so that an actual fee can be communicated with the enquirer.

4319 Fountain Care Ltd Reviews (21)

Total of 21, showing 21-21
9.5

4319 Fountain Care Ltd has a Review Score of 9.5 (9.545) out of 10, based on 19 reviews in the last 2 years. Over all time 4319 Fountain Care Ltd has 21 reviews.

Overall Experience

  • 13
  • 7
  • 1
  • 0
  • 0

Date Published

21
1
1
19
2

Review from Beverley B (Daughter of Client) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

4319 Fountain Care, looked after my father from June to August 2022. Without exception, every carer who came through the door treated him with kindness, compassion and respect. The care provided was dependable, thoughtful and loving and there was also humour, which can be the best medicine. Without
their cheerful support and professionalism, Dad would have been unable to stay in his home. The support staff in the office were exceptional, going above and beyond to get Dad the care he needed. I wholeheartedly recommend 4319 Fountain Care to anyone looking for quality caregiving. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for 4319 Fountain Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.545 for 4319 Fountain Care Ltd is calculated as follows: ( (69 Excellents x 5) + (35 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 112 Ratings = 4.545

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for 4319 Fountain Care Ltd is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 4319 Fountain Care Ltd to verify any information. View our terms and conditions. 4319 Fountain Care Ltd has a Premium Service – more info.