4Life Healthcare Services Ltd

15 Tudor Road, Canterbury CT1 3SY
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10 Reviews
  • 4Life Healthcare Services Ltd, Canterbury
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Care Provided by 4Life Healthcare Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • 4Life Healthcare Services Ltd
  • Person in charge
  • Caleb Chikoto (Manager)

Funding & Fees Guide for 4Life Healthcare Services Ltd

  • Prices

  • £19.75 per hour
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4Life Healthcare Services Ltd Reviews (10)

Over all time 4Life Healthcare Services Ltd has 10 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 0

Date Published

10
0
0
0
10

Review from Joanna F (Daughter of Client) published on 17 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were in great need of palliative care help with our mother. 4Life was recommended to us - the only provider that this person would recommend. Although the timing of our request - Covid, school holidays having just started, Brexit - made finding carers really difficult, the manager moved heaven and
earth to provide us with some excellent carers. We owe you -4Life is a super agency where the feeling of true care runs through it, from start to finish.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much for your generous and kind words. We always aim to do right by all the people that we support, and it means a lot to our care team when we get it right. I will pass on your warm compliment to the rest of the team. It was such a delight to have met your mother and to be there for your family, at a time of need.


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Review from Sarah H (Daughter of Client) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional service. The carers have helped to keep my dad's spirits up, especially during the last few months. They are very good at checking his general health/skin conditions and if they have any concerns, they will always let me know.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Your feedback means a lot to all the carers and team at 4Life Healthcare, thank you so much, Sarah. It is always lovely to know when we have managed to meet the expectations of our clients and their families.


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Review from Sharon G (Daughter-in-law of Client) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unhappy with care company we had in place, we changed to 4Life Healthcare Services carers. From the very first visits, they were friendly, compassionate, gentle and treated Mum with dignity. Even when she was near the end of her life and could not respond, they chatted to her, explaining everything
they were doing. We could not have asked for more, they treated Mum with the dignity and care she deserved. These carers are "true" carers, they love their job, and it shows.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much Sharon for such kind words about our care and support team. It means a lot to all of the 4Life team, when we are able to meet a family's expectations because we all care deeply. Your mum was a very lucky woman to have such a caring family and that always helps us to excel. Thank you.


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Review from A C (Daughter of Client) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

4Life Healthcare Services were a "god send" at the end of my mother's life in May 2020 especially because the country was in full lockdown so access to care services became problematic. All carers, domiciliary and live in treated my mother with utmost respect, dignity and humanity. What was especially
helpful during almost two years of 4Life service and support was the establishment of a team of known carers so strong loving relationships were forced. Both mum and family were listened to and challenges overcame through dialogue and shared vision. The leadership is strong at 4Life and permeates to the team. I thank everyone on behalf of my beloved mum and family.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much, it was a joy for all the care team to have supported your mother. She is greatly missed by all her carers.


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Treated with Dignity

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Review from G P (Wife of Client) published on 2 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a terminally ill cancer patient. Initially, the carers came to help him dress/undress and wash. As he became weaker and become bedridden they were coming in 3 times a day so see to his personal needs and eventually, he was having night care as well. He was treated with dignity by all
carers until the end of his life.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much for your lovely feedback, we have shared this with the team and they are all very pleased and feel privileged to have been of help.


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Review from Michael M (Client) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are always punctual or inform me if they are going to be late. They are very efficient, friendly and caring. They always try to ensure that I am safe and well and have all I need and ensure that I take my medication.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much for the lovely feedback. Your care team are very fond of you and takes great pride in all the support they give you. I am pleased to know that we are meeting your expectations. Thank you.


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Review from J B (Mother of Client) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

4Life Healthcare Services have been providing 24-hour care and support to my son for two years. The care provided has been excellent and tailored to meet his very complex needs. He is now flourishing, presents as a very happy young man and his anxiety has lowered whereby medication has been able to
be decreased. Management are very informative and approachable. I would recommend 4Life Healthcare.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much for such kind words. Our commitment to care will always guide how we support every individual in the community because everyone is different. All the care teams were pleased to learn about your feedback too.


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Review from Chris P (Son of Client) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended to contact for 4Life Healthcare Services by my father's GP Surgery to assist with his care. From the initial phone call and setting up the care calls, the team were very responsive to the changing care needs of my father, changing hours, number of visits, providing overnight care and
the number of carers attending to meet his needs. The team were all fantastic, friendly and empathetic whilst meeting my father's ever-changing care needs. We couldn't have wished for more from them.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much. All the care staff are humbled by your kind words of appreciation. We strive to make a real difference in people's lives at a time when they are most in need of help.


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Review from Hanan A (Daughter of Client) published on 5 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care service provided. Very good, professionally trained and lovely attitude from all the lovely ladies.

Reply from Caleb Chikoto, Registered Provider at 4Life Healthcare Services Ltd

Our team takes pride in delivering great care, thank you so much for the lovely feedback.


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Review from B C (Client) assisted by family/friend published on 22 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers are very good and helpful.

Reply from Caleb, Registered Provider at 4Life Healthcare Services Ltd

Thank you so much for such kind words. All our care team here at 4life Healthcare Services take pride in continuing to meet your expectations.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about 4Life Healthcare Services Ltd

What Type of Services does 4Life Healthcare Services Ltd offer?

4Life Healthcare Services Ltd offers Home Care.

How many Carers does 4Life Healthcare Services Ltd employ?

4Life Healthcare Services Ltd employs 47 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact 4Life Healthcare Services Ltd to verify any information. View our terms and conditions. 4Life Healthcare Services Ltd has a Basic Service – more info.