Homelium Essex

4 Gold Street, Saffron Walden CB10 1EJ
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8.8 3 Reviews
  • Homelium Essex, Saffron Walden
Homelium offers high quality in-home care services.

They are committed to providing exceptional home care services, designed to ensure your well-being and security in the sanctuary of your home. Recognising that a home is not merely a building but a haven of cherished memories and comfort, the team prioritise the holistic health of both the body and mind.

Care Provided by Homelium Essex

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Person in charge
  • Loraine Mayes (Manager)

Funding & Fees Guide for Homelium Essex

  • Prices
  • Pricing starts at £16 depending on the length of time.


    Please call or email us to find more information on our pricing.


  • Please call or email us to get more detailed information as this depends on the care being delivered.


8.8

Homelium Essex has a Review Score of 8.8 (8.765) out of 10, based on 3 reviews in the last 2 years. Over all time Homelium Essex has 3 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

In my view Homelium give a very good service to what the client needs are. Staff are friendly and try to help in any way they can. They go the extra mile so to speak . Homelium customised there service to what is needed. Listen to the needs of all concerned

Reply from Annie Syed, Director at Homelium Essex

Thank you very much for your kind words, we're so grateful to receive your feedback and will be sure to pass this on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum found herself requiring daily carers shortly after losing my father of over 50 years. The first company providing care fell very short, turning up late, lots of different daily carers and not befriending my mother at all. Homelium has been a revelation in quality care for my mother. We agreed
a time and they arrive dead on time twice daily, they are friendly and attentive and really seem interested in growing a lovely relationship with her. She has the same 2/3 carers and is forging wonderful relationships with them. They have their daily chores but use their initiative to make my mother's life good. They spend time with her, they are not rushing. We 100% recommend Homelium. My mum is thriving. It has taken the pressure off us, her children, as we know she is being looked after as we ourselves would look after her. The manager is approachable, friendly and professional as are her team.

Reply from Luke Roe, Marketing Executive at Homelium Essex

Thank you for sharing your experience with Homelium. We're thrilled that our care has met your needs and maintained a high standard where others have not. Our carers take pride in offering personalised support. We're glad to hear she is forging wonderful relationships. We'll pass your kind words on to the team, and if you need anything further, please don't hesitate to get in touch.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has advanced dementia and has 24-hour live-in care provided by Homelium. She lives on her own in a remote location so finding the right support was important to us. We decided on Live in Care a few years ago and this has been the right approach for us. The needs of someone with advanced dementia
are very high and we are really satisfied with the care Mum receives.

Reply from Annie Syed, Director at Homelium Essex

Thank you for your kind words and for trusting Homelium with your mum's care. We're so glad that live-in care has been the right solution for your family, and it's our privilege to provide the support she needs. We'll continue to do everything we can to ensure her comfort and well-being.


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Current Review Score: 8.8 (8.765)

Overview of Review Score

The Review Score of 8.8 (8.765) out of 10 for Homelium Essex is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Homelium Essex is calculated as follows: ( (13 Excellents x 5) + (4 Goods x 4) ) ÷ 17 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homelium Essex is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

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Loraine Mayes

Job Title: Regional Care Manager

I found my calling in the care industry over 15 years ago when my mum and I became the primary caregivers for my dad, who was battling stomach cancer. That experience changed my perspective on life, and I knew I wanted to give back to vulnerable individuals who might not have the support they need.


I stumbled upon a local ad for a new care company just starting out, and within a week I was not only providing care but also taking on the role of the company scheduler!


One of the things I cherish most about my role is building connections with our amazing team of carers. A happy carer makes for a happy manager, and I genuinely enjoy getting to know each person on our team. As for our clients, witnessing the positive impact our care has on their lives and the gratitude from their families is incredibly rewarding. It brings me joy to know that we make a difference in someone’s well-being.


When I’m not immersed in the world of care, you might find me reminiscing about my favourite travel destination- the Isles of Scilly. It’s a breathtaking place that feels like a slice of the Caribbean right across from Cornwall! If you were to catch me on a karaoke night (which doesn’t happen often) I might belt out “I will survive.” It perfectly captures the rhythm of my busy life, and I wouldn’t have it any other way!


Frequently Asked Questions about Homelium Essex

What Type of Services does Homelium Essex offer?

Homelium Essex offers Home Care.

How many Carers does Homelium Essex employ?

Homelium Essex employs 32 carers.