Tehy Home Care Services

Broomfield Place, 189 Main Road, Broomfield, Chelmsford CM1 7EQ
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9 Reviews
  • Tehy Home Care Services, Chelmsford

Care Provided by Tehy Home Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Tehy Home Care Ltd
  • Person in charge
  • Sharon Brooker (Care Manager)

Tehy Home Care Services Reviews (9)

Over all time Tehy Home Care Services has 9 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and support there all amazing at there job and the support they give to the families as well as the person there looking after all the start we’re very polite and respectful at all times

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Overall Experience  Overall Experience 5.0 out of 5

I have recently employed the services of TEHY care team on behalf of my elderly mother and sister who live together, and both of whom have very reduced mobility. Everyday tasks have become increasingly difficult and it was obvious that they were no longer able to live alone without assistance. I had
anticipated this outcome but was filled with trepidation in finding a care agency that would fulfill the tasks that were required and deal with my mother and sister in a kindly manner. The Care Manager visited the family home to assess the care and attention that my mother and sister required. I was immediately struck by the respectfulness and interest that they showed, talking to them both individually to assess their needs. Having agreed on a care package, the team has visited daily since and has proven an absolute godsend. I have even added a couple of tasks into the original care package and nothing is too much trouble for them. Had I known the transition was this easy I'd done it earlier.

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Overall Experience  Overall Experience 5.0 out of 5

The company have been nothing but diligent in all their undertaking with Nan. I cannot recommend highly enough, the attention to detail from management to staff.
Thank you Tehy family for setting the benchmark in what good care standards should be.

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Overall Experience  Overall Experience 5.0 out of 5

Just a short note to express my extreme thanks and gratitude for everything you did for my mum following her release from hospital. Obviously, I have never had to look after anyone disabled before.


When the agent came she gave me a list of absolutely everything I needed including clubs, equipment,

allowances etc. She enlisted mum for various things like Falls Prevention etc.


She made a very difficult situation much easier and I know that she is at the end of the phone should I have any queries.


She has been very kind, informative, professional and compassionate. Once again my heartfelt thanks for a wonderful service.


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Overall Experience  Overall Experience 5.0 out of 5

Tehy Home Care Services have been looking after my nan and I have never encountered such a caring and conscientious company. The clients are well and truly at the heart of everything they do.
Keep up the good work and would highly recommend their services to those looking for care for their loved one,
as I know the care sector can be a bit of a minefield and a bit daunting at times but they make the whole transition so smooth and the carers end up being more like family.

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Overall Experience  Overall Experience 5.0 out of 5

We have recently employed the Services of Tehy Home Care Services to look after my elderly mother, and I am pleased beyond words to express my gratitude on how kind the staff have been to my mother, always on hand to help, be it with shopping, meals and as mum puts it , 'it has given me a new lease
for life' and they really have.

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Overall Experience  Overall Experience 5.0 out of 5

Where do I start with what Tehy Home has done for our family. It became quite clear to my brother and I that dad would need a bit of help at home after his last admission to A&E. We did not arrive at this decision lightly as my dad enjoyed his independence and we didn't want this compromised. Bearing
in mind my dad was of the older generation where being able to stand on your own two feet was so dear to them and thus our such for a local care company began. We visited their offices and from the start, we realized we were onto a winner the care manager gave us all the information required. Organised a free home care assessment and the rest, as they say, is history. The carers go above and beyond their duty of care dad has now regained his independence, takes regular walks with his carers as They House is a member of the Heart and Sole walking Group in Chelmsford he made new friends and we couldn't be happier for him and words cant express our gratitude towards all the staff at Tehy House. I would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

After Careful considerations of our current predicament, my husband and I decided to employ the services of a care agency as we felt he was still quite young to go into a care home. We did our research on various care companies out there, as we were looking for a company with a proven track record to
build a long standing relationship. When we encountered this fantastic little company my oh my, the level of professionalism and attention to detail we got from the onset was next to none, the care manager organized care for my husband within two days.
The staff are fantastic, as we were quite specific that the carers needed to be male, this had been adhered to since, and now my husband has a main carer who has become more like family.
The management are always on hand day or night to sort anything that's a miss.
If looking for care for your loved one, we would highly recommend.

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Overall Experience  Overall Experience 5.0 out of 5

When Mum got discharged from hospital after having a fall, it became clear that she would need a bit of support at home. As we live about 100 miles away we were apprehensive about leaving Mum all by herself. Tehy Home Care Services came highly recommended by one of my colleagues who'd used their services
before. The attention to detail and the competency of the staff, I have to say, is second to none as Mum is quite happy with the care she's receiving and always cites she can't wait for her "girls" to come round as she now gets to get on with her life independently. She gets accompanied whilst she does her weekly shopping and I couldn't be happier for her. I would definitely recommend this fantastic company.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 May 2024

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Tehy Home Care Services

What Type of Services does Tehy Home Care Services offer?

Tehy Home Care Services offers Home Care.

How many Carers does Tehy Home Care Services employ?

Tehy Home Care Services employs 20 carers.