AA Nursing Care Ltd

1 Elmfield Park, Bromley BR1 1LU
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9.9 67 Reviews
  • AA Nursing Care Ltd, Bromley
AA Nursing Care Ltd provides reliable care from highly trained staff 24 hours a day, 365 days a year.

Since 2013, the company has been committed to offering a full care service that is affordable, reliable, and available to anyone in need of support. The main aim is to put smiles on people's faces through a fully personal, kind, considerate, and caring service.

Whether you need domiciliary care, such as help with daily activities, or live-in care, AA Nursing Care is there for you. They also offer palliative and end of life care, companionship as well as a range of specialist nursing care services.

Care Provided by AA Nursing Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • A A Nursing Care Ltd
  • Person in charge
  • Lebouet Kone (Manager)

Funding & Fees Guide for AA Nursing Care Ltd

  • Prices
  • From £21.50 per hour


Total of 67, showing 1-20
9.9

AA Nursing Care Ltd has a Review Score of 9.9 (9.870) out of 10, based on 27 reviews in the last 2 years. Over all time AA Nursing Care Ltd has 67 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

An amazing service provided by this care team. From the first engagement with the family and then the nightly care service the staff are so attentive to the patient needs and the wider understanding of the family.
The patient as with many did not want care, but always had a smile and bright word
to say when they arrived. Calm, patient, thoughtful and always on time, we couldn't have asked for a better service.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you so much for your feedback. It always makes our day to hear how much our clients and families love our staff and the excellent service they have received from us. We have passed on your review to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The carer treated my father with respect and kindness. He was punctual, gave good advice and helped as and when needed.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you for taking the time to review our services. I will pass on the feedback to the carer.


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Overall Experience  Overall Experience 5.0 out of 5

The AA Nursing Care team stepped in to help care for my mother at home.
They implemented a complex care package and were able to respond quickly to changing needs and requirements.
Would highly recommend it.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Hi John, Thank you for your kind and positive feedback.


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Overall Experience  Overall Experience 5.0 out of 5

When my father was discharged from hospital, the discharge staff suggested I contact AA Nursing Care Agency for his morning care needs. From his first morning session, my father enjoyed the care he received from the carer. He always arrives on time and is happy and positive and nothing is too much trouble.
After my mother broke her hip I automatically contacted at AA Nursing Care to arrange a live-in carer. She provided carer. I at very short notice just before the Christmas holidays. She has now been caring for my mother for a month. She is doing an amazing job looking after my mother who has dementia and is recovering very slowly with challenging needs. The house is also immaculately clean too. I would not hesitate to recommend their services.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Dear Sandra, thank you for the positive feedback. We are glad you are pleased with our services and appreciate your kind words. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

I broke my left foot, I found this care agency on the Internet. I rang them and was given a lovely person to look after me. My carer was lovely, very polite, kind and caring. She helped to wash and dress and get around the house. I will recommend this agency to my friends and family because they are
very professional. I also like their uniform with the big red heart.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you for taking the time to share your experience with us. Many thanks


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Overall Experience  Overall Experience 4.0 out of 5

I had no previous experience with the care system either as a service user or for a relative so I was a little apprehensive as to how I would adapt to someone living in. I need not have worried - I have been introduced to 2 polite and friendly ladies who have made sure I am well cared for. It's early
days but hopefully, we won't fall out over the kitchen stove. A certain level of English is important in avoiding "getting the wrong end of the stick.".

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Overall Experience  Overall Experience 5.0 out of 5

I found my carer to be kind, gentle, understanding and treated me with dignity. He is efficient and dependable and I can strongly recommend him. My experience was positive and satisfactory.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

I'm pleased to hear that your experience was positive and I will pass on your kind feedback to the carer. Many thanks.


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Overall Experience  Overall Experience 3.0 out of 5

My first experience of care so was somewhat nervous. However, staff have been considerate, caring and friendly. Evening and weekend timings a tad haphazard but later times suit me better both with regard to mealtimes and bedtime.
Overall a less "painful" experience than anticipated.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

The carers have been looking after my mother for several weeks following her discharge from a care home.
The carers have been professional and have provided exceptional care. They are very patient, exceptional care. They are very patient and understand my mother's needs, i.e. encouraging her to eat
and drink with such kindness and professionalism that she trusts them and feels at ease and trusts them. Mum is greatly cheered when they visit. The family are very impressed with their care.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Hi Lorraine,
Thank you for taking the time to review your experience with the agency.


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Overall Experience  Overall Experience 5.0 out of 5

My mother suffered a major stroke following a hip operation - she is bedbound. The team has provided excellent care. They are professional, caring and helpful. They put the dignity of my mum at the heart of everything they do and respect her wishes and preferences even though it takes time because her
speech is severely affected by the stroke. A superb service.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are extremely helpful, caring, kind and gentle with my husband.

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Overall Experience  Overall Experience 5.0 out of 5

The carers assured me they were here for us, as well as my dad, near the end of his life. To be honest, there wasn’t much they could do for him but they were so friendly and kind and really encouraged me.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you for taking the time to complete our review and thank you for the feedback.


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Overall Experience  Overall Experience 5.0 out of 5

Can only say very very compassionate, caring have time to answer any questions.

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Overall Experience  Overall Experience 4.0 out of 5

Good, friendly service. Very professional. Hardworking.

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Overall Experience  Overall Experience 5.0 out of 5

The care team were very polite and caring. They treated the patient with care and dignity and were very kind to me. They behaved in my opinion very professionally.

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Overall Experience  Overall Experience 5.0 out of 5

Can’t thank AA Nursing Care Ltd enough for their reliable and friendly service. Would recommend them to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

The team have been outstanding in every regard. They are punctual, polite and easy to talk to. The standard of care they have provided to my wife has not only been first class but also delivered with genuine care and thoughtfulness. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my grandad receives, they are very caring and very helpful. I cannot fault the carers. I can go home from my grandad and I know everything is taken off, it puts my mind at rest when I know the carers are there for him. I would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Humourous, considerate, polite and informative.

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Overall Experience  Overall Experience 5.0 out of 5

The two gentlemen carers were wonderful. The empathy and care were perfect. They treated my husband with great respect, and the family also. They came every day with smiles. They earned the respect my family and me could give them. Many, many thanks to them.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Dear Anne, thank you for your feedback on the care provided by our staff.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for AA Nursing Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for AA Nursing Care Ltd is calculated as follows: ( (139 Excellents x 5) + (10 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 154 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AA Nursing Care Ltd is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Rolf Bauer

Job Title: Director

Joined: 2018

My name is Rolf; I'm the Director of AA Nursing. I joined the team in 2018.


Frequently Asked Questions about AA Nursing Care Ltd

What Type of Services does AA Nursing Care Ltd offer?

AA Nursing Care Ltd offers Home Care.

How many Carers does AA Nursing Care Ltd employ?

AA Nursing Care Ltd employs 15 carers.