AA Nursing Care Ltd

1 Elmfield Park, Bromley BR1 1LU
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9.9 67 Reviews
  • AA Nursing Care Ltd, Bromley
AA Nursing Care Ltd provides reliable care from highly trained staff 24 hours a day, 365 days a year.

Since 2013, the company has been committed to offering a full care service that is affordable, reliable, and available to anyone in need of support. The main aim is to put smiles on people's faces through a fully personal, kind, considerate, and caring service.

Whether you need domiciliary care, such as help with daily activities, or live-in care, AA Nursing Care is there for you. They also offer palliative and end of life care, companionship as well as a range of specialist nursing care services.

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Care Provided by AA Nursing Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • A A Nursing Care Ltd
  • Person in charge
  • Lebouet Kone (Manager)

Funding & Fees Guide for AA Nursing Care Ltd

  • Prices

  • From £21.50 per hour

AA Nursing Care Ltd Reviews (67)

Total of 67, showing 41-60
9.9

AA Nursing Care Ltd has a Review Score of 9.9 (9.870) out of 10, based on 27 reviews in the last 2 years. Over all time AA Nursing Care Ltd has 67 reviews.

Overall Experience

  • 57
  • 9
  • 1
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  • 0

Date Published

67
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8
27
40

Review from J B (Daughter of Client) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very impressed with the service of the carers. They have been very attentive and caring towards my father. The carers are generally patient, and understanding, and will attend to his needs. They have demonstrated a positive attitude showing care and sympathy at all times even when he's
being awkward or experiencing mood swings. So thank you for your continuous and amazing support.

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Review from Rebecca P (Daughter of Client) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came home at the end of June for her end of life, and the hospital engaged AA Nursing to take care of her while she was with her family. We met several teams, and each member was kind and lovely, friendly and chatty with Mum when she wanted to be, and quiet and considerate when she was feeling more
poorly. They were extremely respectful and professional, and the whole family - not just Mum - enjoyed getting to know them over the fortnight that they visited. We are so grateful for all their help, kindness and care.

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Review from Ian L (Son of Client) published on 2 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are friendly, attentive, kind, competent, and professional. All the carers treat the client with dignity and compassion - they have done since day one.

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Review from John W (Husband of Client) published on 29 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care staff arrived when they said they would. Were very professional and efficient, and took care in changing and bathing my wife. They always left her in a comfortable and settled position with no fuss or rushing on their part. Very pleased with the staff who attended.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you very much, John. It was a pleasure to look after your wife.


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Review from Helen H (Wife of Client) published on 18 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager is a very friendly person and is very caring to my husband.

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Review from S E (Wife of Client) published on 14 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that was provided to my husband was excellent. The staff who attended to my husband were very courteous and treated him as though he was a friend and nothing was too much trouble for them and my husband looked forward to seeing them at every visit.

Reply from Stephanie Kone, Manager at AA Nursing Care Ltd

Thank you so much for the kind review. Our motto is to treat everyone with respect and dignity.
Regards
Stephanie
Manager


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Review from V T (Wife of Client) published on 11 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers were excellent in every way. They called four times a day funded by the NHS. They were kind and caring at all times to my husband and supportive towards me and my son. They kept me informed on my husband's condition and answered any queries I had. I could not fault the teams in any way and
would not hesitate to recommend your company. I wish to thank them all for their hard work and dedication.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you for these kind words. I will pass this good feedback on to the carers. Thank you.


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Review from Lisa E (Daughter of Client) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Care was set up for my father at very short notice and from day one the care that was provided was first class. There was consistency with the carers who attended; they were all extremely attentive and caring, taking time to build a bond with Dad and getting to know him. They were extremely patient
and took account of Dad's needs as his illness progressed. In addition to supporting Dad, they also supported the wider family, reassuring us and listening to what we wanted for Dad. The managers kept in touch throughout ensuring his medical needs were taken care of, chasing doctors, and obtaining advice when it was needed. I would highly recommend AA Nursing Care Ltd, they truly had the well-being of Dad at the heart of everything they did.

Reply from Stephanie Kone, Manager at AA Nursing Care Ltd

Dear Lisa, thank you so much for your kind words, your dad was a lovely man and it was a pleasure looking after him.


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Review from Sylvia C (Wife of Client) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team looking after my husband were excellent. I can not thank them enough for the compassion they showed in their care.

Reply from Stephanie Kone, Manager at AA Nursing Care Ltd

Dear Sylvia, thank you so much for your kind words. It was our pleasure looking after your husband.


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Review from G P (Client) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely satisfied with the service I have received. All the carers have been helpful and cheerful and have looked after me very well.

Reply from Stephanie, Manager at AA Nursing Care Ltd

Many thanks for the positive feedback. Our job is to ensure that we provide excellent service and holistic care to our service user.


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Review from Joy H (Wife of Client) published on 18 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care team were kind and efficient, provided excellent care at a very difficult end-of-life time. The care was faultless, a dedicated, polite team kept me informed and my husband as comfortable as possible. Thank you to the manager and the wonderful staff.

Reply from Stephanie, Manager at AA Nursing Care Ltd

Thank you for your review, we're very pleased to hear you've been satisfied with our service.


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Review from P D (Wife of Client) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very efficient and caring.

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Review from Amanda C (Client) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were treated in the best way possible. The staff were very professional and friendly. Thank you very much.

Reply from Stephanie, Manager at AA Nursing Care Ltd

Thank you Amanda for the feedback. It is our duty to treat everyone with respect regardless of their medical condition, race, sex, religion, age.


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Review from G D (Client) assisted by family/friend published on 12 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the help and service I had from the nurse and timekeeping 100%. Very good bedside manner. If ever I needed a nurse again I would ask for the same nurse.

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Review from Barrie (Husband of Client) published on 12 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was interviewed by a member of staff at my home about my requirements. The following week a qualified and experienced lady came to look after my wife during the night. My wife wakes frequently during the night and has to be taken to the toilet so I don’t get much sleep. When she is here, I sleep in
the other room and get a good night's sleep, confident that she is well looked after.

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Review from John D (Client) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am happy with the service I will recommend it to anybody.

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Review from Sue H (Daughter of Client) published on 23 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team were very caring with my father. They helped him with his washing, cooking and medicines. They maintained his dignity at all times. They were also very well organised and communicated with me on a regular basis. Although they were only with Dad for a short period of time, I was confident in
the care he was receiving.

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Review from B C (Client) published on 21 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the service I'm receiving. I will recommend this agency.

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Review from Debbie E (Relative of Client) published on 21 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can highly recommend AA Nursing Care. They looked after my relative firstly on a 3 times a day visit then onto live-in care. The service provided is very prompt when action is needed and the staff very friendly and helpful.

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Review from Pamela S (Wife of Client) published on 26 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care manager visited us and explained the service they provided - times, duration etc. The next day she brought our carer, who is a delightful lady who treats my husband with kindness and understanding. She is willing and able to get my husband ready for the day.

Reply from Lebouet Kone, Manager at AA Nursing Care Ltd

Thank you for the kind review. It's always AA Nursing Care's priority to treat our clients with respect and dignity.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for AA Nursing Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for AA Nursing Care Ltd is calculated as follows: ( (139 Excellents x 5) + (10 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 154 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for AA Nursing Care Ltd is based on 26 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 6 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

No image found

Rolf Bauer

Job Title: Director

Joined: 2018

My name is Rolf; I'm the Director of AA Nursing. I joined the team in 2018.


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