Ablegrange Supported Living

47 Kingsway, Wembley HA9 7QP
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8.0 3 Reviews
  • Ablegrange Supported Living, Wembley
Ablegrange Supported Living is a personal care service that provides personalized support for people in their own homes, specifically at 45-47 Kingsway, which is a supported living facility with self-contained bed-sitting apartments with en-suite shower, toilet and kitchenette.

Personal care is provided for adults in a supported living setting who have learning disabilities and associated mental health conditions, whose behaviors can be challenging to the service provision and people who need help and support to access the community to enable them to live independently in their own flat or house.

The staff have at least NVQ level 2 training. Mandatory training for staff is renewed annually for first aid, moving and handling, administration of medication, infection control, basic food hygiene, CoSHH, health and safety in the workplace, safeguarding vulnerable adults and MCA and DoLs.

Staff have also received training in how to manage challenging behaviour and epilepsy.

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Care Provided by Ablegrange Supported Living

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Ablegrange (Wembley) Ltd
  • Person in charge
  • Wilhelmina Patterson (Manager)

Ablegrange Supported Living Reviews (3)

8.0

Ablegrange Supported Living has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Ablegrange Supported Living has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
1
2

Review from W H (Sister of Client) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with all aspects of my sister's the care. She is very safe and staff are very responsive to her needs and aspirations. I am always kept well informed and the staff are very approachable.

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Value for Money

Review from Susan W (Sister of Client) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very accomodating, friendly and caring. They take a genuine interest in the residents' health and wellbeing. The residents all seem to be happy and comfortable in their environment. The management always keeps the family up to date with hospital appointments and external visits. Overall
very satisfied with the service provided.

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Management

Treated with Dignity

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Review from S S (Mother of Client) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am the mother of a son who has autism that requires special understanding and support, and no words can adequately describe how fortunate I feel and how grateful I am that my son is residing in Ablegrange Supported Living, where the manager in charge and her staff excel in providing individual help
and patience to each resident. Rooms have the necessary furnishings, a TV plus a shower room and WC. Nourishing and varied meals are prepared and cooked according to the resident's choice and catered to suit individual cultures and needs. Daily activities are encouraged outside in the community and family members are warmly welcomed to visit or call by arrangement with staff who really care.

Reply from Shelly Sinha, Office Manager at Ablegrange Supported Living

Thank you for taking the time to review our service and for your thoughtful words. It really helps our staff to know that their care and support is valued.


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Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Ablegrange Supported Living is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ablegrange Supported Living is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ablegrange Supported Living is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Ablegrange Supported Living

What Type of Services does Ablegrange Supported Living offer?

Ablegrange Supported Living offers Home Care.

How many Carers does Ablegrange Supported Living employ?

Ablegrange Supported Living employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ablegrange Supported Living to verify any information. View our terms and conditions. Ablegrange Supported Living has an Enhanced Service – more info.