Crosspath Care Ltd

Suite 9 Blackwell House, Coggeshall Road, Earls Colne, Colchester CO6 2JX
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9.2 4 Reviews
  • Crosspath Care Ltd, Colchester
Crosspath Care is a care company that specialises in mental health and dementia. The team of staff are trained to a high standard to deliver high-quality, person-centred care in your own home.

Crosspath Care can support you with living in your own home, managing your medication, accessing the community, specialised anxiety work, working towards your goals and aspirations, cooking skills as well as support with meal preparation, budgeting skills and much much more. The staff all receive ongoing clinical supervision and support working within the recovery model allowing people to reach their full potential.

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Care Provided by Crosspath Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Crosspath Care Ltd
  • Person in charge
  • Zoe Brown (Registered Manager)

Crosspath Care Ltd Reviews (4)

9.2

Crosspath Care Ltd has a Review Score of 9.2 (9.163) out of 10, based on 4 reviews in the last 2 years. Over all time Crosspath Care Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
4
4
4
0

Review from David W (Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Crosspath Care have been outstanding excellent and caring. I can not find the right words to describe the fantastic, amazing support they have provided.
Their friendliness and empathy is 100%
Many thanks, Crosspath Care.

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Value for Money

Review from Helen S (Mother of Client) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been with Crosspaths since the summer 2024. I couldn't ask for a better company to trust with the care of my son, always someone on the end of the phone. The girls/men who are part of a team that collects my son to take him to his farm are brilliant. My son loves them all, he does have a
favourite, one of the staff is always at the door with a smile, rings of she's running late in traffic. I find it very hard to trust anyone with my son as his care has always been me. I really couldn't be happier.

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Value for Money

Review from G S (Client) published on 18 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks to Crosspath Care Ltd, I'm now the healthiest and most able in my life. Despite my disabilities, I've been kept out of psychiatric hospital for over 3 years, which is the longest I've stayed out in the community, since 2003. My family state that they've never seen me this well in my life, as
I've been mentally ill since I was very young.
Crosspath Care Ltd staff help me by empowering me and promoting my independence. I've maintained a healthy BMI for around 1 and a half years, which helps me achieve so much more. I now have 5 volunteer jobs, and I have a job interview in the healthcare sector coming up for paid employment. So now I'm ready to give something back, to help to make a difference like Crosspath have done for me. Thank you for all you do. You help save lives and I'm grateful to finally have a sense of purpose, now.

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Review from D E (Son of Client) published on 14 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care staff have been considerate and supportive in what is a difficult and challenging situation at times. They have gone out of their way to find a variety of experiences to take mum out to. These have ranged from the usual garden centres and coffee shops to church services, cat cafes and the RSPB
bird watch weekend.
They are quick to respond to changed visit needs and keep good notes of their interactions with Mum.
Medication is given on time and as instructed. Checks are made on whether meals are being taken and reminders given for personal care, assisting where asked.

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Value for Money

Current Review Score: 9.2 (9.163)

Overview of Review Score

The Review Score of 9.2 (9.163) out of 10 for Crosspath Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Crosspath Care Ltd is calculated as follows: ( (21 Excellents x 5) + (2 Goods x 4) ) ÷ 23 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Crosspath Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (1)

Zoe

Zoe Chandler-Brown

Job Title: Registared manager

Joined: 2022

I'm Zoe, I have always worked within health and social care. I started here as a support worker and am now the Registered Manager. I have always loved working with people and helping them achieve their goals. I am a caring and enthusiastic person and in my spare time I sing and play the guitar.


Frequently Asked Questions about Crosspath Care Ltd

What Type of Services does Crosspath Care Ltd offer?

Crosspath Care Ltd offers Home Care.

How many Carers does Crosspath Care Ltd employ?

Crosspath Care Ltd employs 50 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crosspath Care Ltd to verify any information. View our terms and conditions. Crosspath Care Ltd has a Platinum Service – more info.