ARU Homecare

Unit 1 - 721, Holderness Road, Hull HU8 9AR
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8.9 3 Reviews
  • ARU Homecare, Hull
ARU Homecare offers personalised and compassionate domiciliary healthcare services tailored to meet the unique needs of each individual in the comfort of their own home. ARU Homecare specialise in providing high-quality care for elderly clients, those with disabilities, and individuals recovering from illness or surgery. The team of experienced and trained caregivers delivers a wide range of services, including assistance with daily living activities, personal hygiene, medication management, mobility support, and companionship.

ARU Homecare are committed to promoting independence and enhancing the quality of life for clients by offering a person-centred approach to care. Whether it’s short-term support or long-term care, ARU Homecare provide flexible, reliable, and professional services designed to ensure clients can live safely and comfortably in their own homes.

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Care Provided by ARU Homecare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • ARU Recruitment Ltd
  • Person in charge
  • Umar Anwar (Director/Manager)

Funding & Fees Guide for ARU Homecare

  • Prices

  • Pricing starts at
    £23.60 - 60 mins
    £11.80 - 30 mins
    £7.04 - 15 mins (Medication only)

ARU Homecare Reviews (3)

8.9

ARU Homecare has a Review Score of 8.9 (8.941) out of 10, based on 3 reviews in the last 2 years. Over all time ARU Homecare has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
3
3
3
0

Review from Linda U (Client) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Regular group of staff attending 4 times per day. All are extremely efficient. All are friendly, polite and communicate with me very well. If I have a problem or wish to cancel a call, the local manager is always available and helpful. Daily staff all carry out basic duties ie washing, dressing me,
preparing meals and putting me to bed. All are willing to do extra chores when appropriate eg putting washing machine on and drying them and ironing when appropriate. My assessment of them all personally and how they carry out their responsibilities is excellent.

Reply from Umar, Manager at ARU Homecare

Thank you so much for your kind words! We're really happy to hear that you're pleased with the care and support from our team. It's great to know that they've been friendly, efficient and willing to go the extra mile for you. Your feedback means a lot to us and will be shared with the team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M C (Son of Client) published on 8 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the service provided by ARU Homecare to be excellent. Communication has been good and the service is well managed. The most important thing is that the staff are genuinely caring. They have formed a great relationship with my elderly Mum and they do their best for her. Thank you.

Reply from Umar Anwar, Manager at ARU Homecare

Thank you for your thoughtful message. We're deeply grateful for the chance to care for your mum and are delighted to know that our team's support has made a difference. We'll make sure to share your kind words with everyone involved. It's truly an honour to be part of her care and please know we're here for you whenever you need us.


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Management

Treated with Dignity

Value for Money

Review from Andrea R (Daughter of Client) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Huge thank you to all concerned in looking after my mum. Great support from the office who are always available for advice and great support from the team who attend on a daily basis, not only professionally but they offer lots of care and empathy.

Reply from The Manager, The Manager at ARU Homecare

Thank you so much for your kind words. We're truly grateful for the opportunity to care for your mum, and we're so pleased to hear that our team's support have made a positive impact. We'll be sure to pass along your appreciation to everyone involved. It's a privilege to be part of her care, and we're here whenever you need us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.941)

Overview of Review Score

The Review Score of 8.9 (8.941) out of 10 for ARU Homecare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for ARU Homecare is calculated as follows: ( (16 Excellents x 5) + (1 Goods x 4) ) ÷ 17 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ARU Homecare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about ARU Homecare

What Type of Services does ARU Homecare offer?

ARU Homecare offers Home Care.

How many Carers does ARU Homecare employ?

ARU Homecare employs 72 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ARU Homecare to verify any information. View our terms and conditions. ARU Homecare has a Platinum Service – more info.