Abbeyfield Care at Home at Hope Bank View, Sunderland

Dene Street, New Silksworth, Sunderland SR3 1DA
Submit a Review
1 Review
  • Abbeyfield Care at Home at Hope Bank View, Sunderland, Sunderland
Show Abbeyfield Care at Home at Hope Bank View, Sunderland on the Map

Care Provided by Abbeyfield Care at Home at Hope Bank View, Sunderland

  • Type of Service
  • Home Care Provider
  • Voluntary / Not for Profit Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Abbeyfield Society
  • Person in charge
  • Stuart Tyrer (Interim Care Manager)

Funding & Fees Guide for Abbeyfield Care at Home at Hope Bank View, Sunderland

  • Prices

  • Personalised Care Package
    Transparent Pricing
    Flexible Scheduling
    Dedicated Caregivers


    Embracing Comfort, Promoting Independence.
    Our services are designed with you in mind, providing personalised assistance to support your independence
Are you the Owner/Manager of Abbeyfield Care at Home at Hope Bank View, Sunderland? View your Advertising Options

Abbeyfield Care at Home at Hope Bank View, Sunderland Reviews (1)

Over all time Abbeyfield Care at Home at Hope Bank View, Sunderland has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
0
0
0
1

Review from A L (Son of Client) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Very poor management. My father was in Hope Bank View from 2018 until 2022, his overall care was average at best. My own personal experience with certain members of staff and management was abhorrent. The complaints procedure was inept and it took management far too long to deal with simple complaints.
There were serious failings along with a lack of basic care throughout my father's stay.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 4 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Abbeyfield Care at Home at Hope Bank View, Sunderland

What Type of Services does Abbeyfield Care at Home at Hope Bank View, Sunderland offer?

Abbeyfield Care at Home at Hope Bank View, Sunderland offers Home Care.

How many Carers does Abbeyfield Care at Home at Hope Bank View, Sunderland employ?

Abbeyfield Care at Home at Hope Bank View, Sunderland employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Abbeyfield Care at Home at Hope Bank View, Sunderland to verify any information. View our terms and conditions. Abbeyfield Care at Home at Hope Bank View, Sunderland has a Basic Service – more info.