All Care In One Ltd

Radio House Office 303, Aston Road North, Birmingham B6 4DA
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8.0 3 Reviews
  • All Care In One Ltd, Birmingham
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Care Provided by All Care In One Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • All Care In One Ltd
  • Person in charge
  • Shaida Ishfaq (Manager)
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All Care In One Ltd Reviews (3)

8.0

All Care In One Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time All Care In One Ltd has 3 reviews.

Overall Experience

  • 2
  • 0
  • 1
  • 0
  • 0

Date Published

3
0
1
1
2

Review from E M (Daughter-in-law of Client) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All Care In One is a very professional, compassionate, and caring agency.
We used this caring agency for approximately 2 years and the care they provided for our relative was excellent we were very happy with the reliability, kindness, and personalized care that was given. As a family we also very
much appreciated that they tried to always send the same carer/s where possible which helped our relative to be as settled as possible and built a good therapeutic relationship with both our relative and family members. They kept in regular contact by telephone where necessary, for example when our relative was admitted to hospital following a fall.
All Care In One have provided quality care throughout the time they cared for our relative and we can’t thank them enough. We would highly recommend this care agency.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michelle G (Daughter of Client) published on 18 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

At first, my mother was really pleased with this company and the carers were caring and thoughtful and we as a family were happy too. But they gradually got worse during and before the lockdown, they turned up to see to my mother at different times when it was specified in her care plan the times that
she required them to call. On the 4 calls to mum they had to stay about an hour in the morning to shower her and half an hour at the other times and each time they turned up they stayed approx 20 mins in the morning and about 10/15 mins on the lunch, tea and evening times. Each carer wrote in the logbook that they stayed 30 min to an hour on each visit which is not correct and very unprofessional. Before my mum changed companies one of the carers during lockdown sat in a car next to her friend not 2m apart which I thought put my mum at risk of Covid 19 so that's when mum and the family wanted to change companies. Mum is so happy with her new carers now.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sarah J (Daughter-in-law of Client) published on 20 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise this care agency enough. They are compassionate, caring and go above and beyond to deliver the best possible care. They are respectful, caring, and very hardworking. They endeavour to meet all care needs to the best of their abilities. We have used this care agency for the last 3.5
years and they have been extremely reliable throughout. They have facilitated continuity in care for my mother-in-law by rostering the same three carers. They have worked flexibly with my father-in-law and developed a great rapport with all the family. In the last few weeks, the covid pandemic has emerged and All Care in One have continued to deliver quality care, however, they have worn PPE to reduce risk of spreading. We are so grateful and thank you for all you do. You are just wonderful.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for All Care In One Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for All Care In One Ltd is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for All Care In One Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about All Care In One Ltd

What Type of Services does All Care In One Ltd offer?

All Care In One Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact All Care In One Ltd to verify any information. View our terms and conditions. All Care In One Ltd has a Basic Service – more info.