Gabriel's Angels Ltd - Wokingham

1 Millars Brook, Molly Millars Lane, Wokingham RG41 2AD
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10 56 Reviews
  • Gabriel's Angels Ltd - Wokingham, Wokingham
Gabriel’s Angels Ltd was founded in May 2012 by Jacky & Jason Payne with the aim of providing the highest quality of care to the people of Wokingham.

They are a CQC (Care Quality Commission) regulated family-run care company delivering high quality, person-centred care to clients who are at the heart of their business.

Gabriel's Angels can provide care from 30 minutes a week right up to 24-hour care or live-in care.

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Care Provided by Gabriel's Angels Ltd - Wokingham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Jason Payne (Managing Director)

Funding & Fees Guide for Gabriel's Angels Ltd - Wokingham

  • Prices

  • Prices start from £22

Gabriel's Angels Ltd - Wokingham Reviews (56)

Total of 56, showing 1-20
10

Gabriel's Angels Ltd - Wokingham has a Review Score of 10 (10.000) out of 10, based on 45 reviews in the last 2 years. Over all time Gabriel's Angels Ltd - Wokingham has 56 reviews.

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Review from S T (Client) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a good experience with Gabriel's Angels, my carers are excellent and always support. The office staff always listen to my concerns and take the time to help me when I come to the office with any issues.

Reply from Robyn Smith, Business Admin Manager at Gabriel's Angels Ltd - Wokingham

Thank you for your review of our services


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Review from Cheryl W (Niece of Client) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every carer who attended to my uncle was attentive and friendly. They ensured my uncle had everything he needed and that all his needs were met. They also offered to help my auntie with anything while they were here due to her broken foot. I would highly recommend Gabriel's Angels to everyone.

Reply from Robyn Smith, Business Admin Manager at Gabriel's Angels Ltd - Wokingham

Thank you for the lovely feedback! We are pleased to hear that the carers had made a positive impact in your uncles care


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Review from L W (Daughter of Client) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very grateful for all the care and support given to my dad. They went above and beyond.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete a review for us.


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Review from Daniel S (Son-in-law of Client) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful for the attentive care they gave my father-in-law. They went above and beyond.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Dear Daniel, thank you very much for taking the time to complete a review for us.


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Review from C W (Son of Client) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and very happy with the care and dignity shown to my dad, especially by the morning team.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete a review of our services.


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Review from C C (Friend of Client) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provided, no issues to report. Wonderful carers, thankful for the support.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for completing such a kind review of our services.


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Review from N W (Niece of Client) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls were very caring and patient with my uncle. He felt comfortable when they were tending to them. Highly recommend Gabriel's Angels if ever needed.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for kindly taking the time to complete a review for us.


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Review from S W (Wife of Client) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Gabriel's Angels were absolutely amazing. Morning carers went above and beyond with care. Very grateful for all they did.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for your kind words regarding our services.


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Review from Ben M (Grandson of Client) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gabriel's Angels cared for my grandad, they did an exceptional job and kept him out of a care home.
I couldn't fault them in any way and I am so grateful for everything they provided. I would highly recommend it to everyone.

Reply from Jemma McGarry, Office Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.


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Review from S G (Granddaughter of Client) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandparent has been with this company for a while now and I am beyond grateful for what they do day in and day out. Without this company, my family would have a massive strain to fulfil the care needed. Thank you to everyone at hand for the excellent standard of care and love shown to not only my
grandparents but to us as a family too.

Reply from Jemma McGarry, Office Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.


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Review from V H (Daughter of Client) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The girls have been absolutely amazing, looking after my mum. My mum is being looked after so well by all the carers. Fantastic service.

Reply from Jemma McGarry, Office Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.


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Review from Gordon G (Husband of Client) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must thank Gabriel's Angels for the care and attention of my wife before she passed away. The carers were reliable, polite, kind and gentle with my wife and treated her with respect and dignity. I must make a special mention to my main contact, one of the staff, she was always attentive to our needs
and was a delightful person to deal with.
I wish Gabriel's Angels every luck in the future and thank you for the bouquet of flowers.

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Review from Laura P (Friend of Client) published on 18 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gabriel's Angels have provided excellent care to my friend. They have helped her gain her independence back and become so much more happy. All the girls work so hard and the management of the company is superb! Thank you.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for submitting this review.


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Review from J L (Daughter of Client) published on 2 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Remarkable care agency with compassionate and reliable staff. We managed to get my dad out of hospital with their help and assistance, very prompt service and we are very grateful for them. I recommend Gabriel's Angels to anyone in need.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to complete this review.


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Review from S L (Daughter of Client) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The ladies at Gabriel's Angels have recently started to care for my father who was very reluctant to have care. Everyone who comes is so patient and it is lovely to see my dad trusting them. Would 100% recommend.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to write us a review, very much appreciated.


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Review from Sandy C (Friend of Client) published on 28 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend started having Gabriel's Angels after being widowed last year, she is extremely happy with the care she has gotten from the start. They brighten her day and go beyond for her time and time again. My friend recently suffered a terrible fall and once again they proved their worth by getting
blood out of the carpet for her, amazing girls doing a fantastic job! So impressed! Well done.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for taking the time to write a review for us, much appreciated.


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Review from Kenneth F (Client) assisted by family/friend published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Gabriel's Angels a great assistance to myself, I really enjoy the visits from them - the best part of my day.

Reply from Jemma McGarry, Registered Manager (Designate) at Gabriel's Angels Ltd - Wokingham

Thank you very much for writing a review for us it is very much appreciated.


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Review from F M (Son-in-law of Client) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment care was needed, the response was immediate and timely. The staff were always friendly, caring, and patient with my aging Mother-in-law.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for writing a review for us it is very much appreciated.


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Review from L M (Daughter of Client) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were caring and efficient. Friendly and chatty with my mother and treated her with dignity.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you very much for reviewing the services we provided, much appreciated.


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Review from E W (Client) published on 8 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very polite and attentive.

Reply from Jason Payne, Manager at Gabriel's Angels Ltd - Wokingham

Thank you so much for taking the time to write a lovely review for us.


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Current Review Score: 10.0 (10.000)

Review Score Change Log

Please note changes are only recorded per day, so if 2 or more changes occur in the same day, it will only show the result from all the changes, not an individual breakdown of all the changes

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Gabriel's Angels Ltd - Wokingham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Gabriel's Angels Ltd - Wokingham is calculated as follows: ( (267 Excellents x 5) ) ÷ 267 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Gabriel's Angels Ltd - Wokingham is based on 45 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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Meet the Team (8)

Jason

Jason Payne

Job Title: Managing Director

Joined: 2012

I founded Gabriel’s Angels in 2012 with my wife Jacqueline. Our reasons and ‘why’ for starting the company were very similar despite having very different backgrounds. I always had a strong desire to start a business but struggled to come up with an idea that would really make a difference and have a strong purpose. In the spring of 2012, the circumstances were right for us to do so and the idea of creating a company that truly cares with a passion for the local community was born. Our passion for the business remains as strong today as it was then and have met so many amazing people during the journey so far, we will continue to look after our staff as if they are part of our extended family whilst doing everything we can to continue to deliver outstanding care to our customers.


Jacqueline

Jacqueline Payne

Job Title: Registered Manager

Joined: 2012

I started Gabriel's Angels with my husband Jason in May 2012, we wanted to create a company that would provide the same loving care a family member would give and to be a happy, fun place to work. My inspiration came from my grandmother, as a child, she brought me with her when she volunteered for St Vincent de Paul at our local mental health hospital in Mullingar, Ireland. Granny used to bring chocolate bars, sweets and cigarettes to the patients in St Loman's hospital. When she entered the ward all the patients flocked around her for treats and a chat. It was a little overwhelming the first time I went with her but then after a while I loved it, she was so loved and chatted to people who wanted to chat, she would ask them how they were feeling. If there was anyone who she was worried about she used to ask the nurses about that person - in a way she was advocating for them (although I didn’t realise that at the time!) . She used to bring dinners, plum pudding and Christmas cakes to her neighbours in need or vulnerable people. Her 7 daughters used to bake lots of cakes that she could share. She always championed the underdog. I feel in a small way all of us at Gabriel's Angels are carrying on the work she did, it is very rewarding! I love looking after people, not only the people we care for but our staff as well! I like people to work the hours they want to work, to feel safe, trained, happy and to enjoy their work, to progress and share knowledge and care about each other as well as the community. If our carers are happy and feel looked after and listened to - they will look after our vulnerable people in a loving way, everything is connected. Granny used to say the prayer to archangel angel Gabriel with me every night when I was young this is where our name has come from Gabriel's Angels.


Jemma

Jemma Tommins

Job Title: Registered Manager Designate

Joined: 2014

Jemma joined Gabriel's Angels in 2014 as an apprentice and has progressed to become or RM Designate.


Lauren

Lauren Morgan

Job Title: Interim Care Operations Manager

Joined: 2023

Lauren joined Gabriel's Angels in 2023 as a care coordinator and has since moved on to become our operations manager covering maternity leave.


Leigha

Leigha Marchant

Job Title: Care Manager

Joined: 2021

Leigha joined Gabriel's Angels in 2021 as a care support worker and has progressed to become one of our care managers.


Robyn

Robyn Smith

Job Title: Business Administration Manager

Joined: 2024

Robyn joined Gabriel's Angels in 2024 as our business administration manager


Roshni

Roshni Chawla

Job Title: Care Manager

Joined: 2024

Roshni joined Gabriel's Angels in 2024 to strengthen our care management team.


Jessica

Jessica Luxton

Job Title: Care Coordinator

Joined: 2024

Jess joined Gabriel's Angels in 2024 and looks after all of our scheduling requirements.


Frequently Asked Questions about Gabriel's Angels Ltd - Wokingham

What Type of Services does Gabriel's Angels Ltd - Wokingham offer?

Gabriel's Angels Ltd - Wokingham offers Home Care.

How many Carers does Gabriel's Angels Ltd - Wokingham employ?

Gabriel's Angels Ltd - Wokingham employs 100 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gabriel's Angels Ltd - Wokingham to verify any information. View our terms and conditions. Gabriel's Angels Ltd - Wokingham has a Platinum Service – more info.