Clarence Care Ltd

91 The Green, Kings Norton, Birmingham B38 8RS
Submit a Review
8.5 3 Reviews
  • Clarence Care Ltd, Birmingham
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to PBL Care Ltd
PBL Care Ltd
10
Member Logo
Home Care Providers belonging to High-End Health Care UK Ltd
High-End Health Care UK Ltd
8.0
Member Logo
Home Care Providers belonging to Empowering U Care (Walsall & Wolverhampton)
Empowering U Care (Walsall & Wolverhampton)
Show Clarence Care Ltd on the Map

Care Provided by Clarence Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Clarence Care Ltd
  • Person in charge
  • Rabnamar Ali (Manager)

Funding & Fees Guide for Clarence Care Ltd

  • Prices

  • Minimum call time 30 minutes
Are you the Owner/Manager of Clarence Care Ltd? View your Advertising Options

Clarence Care Ltd Reviews (3)

8.5

Clarence Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Clarence Care Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
2
2
2
1

Review from D D (Client) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarence Care is very family friendly oriented, they always go above and beyond looking after me. I had a different care home ages ago and they kept letting me down, but Clarence Carers are always, on time, friendly, always take all my care needs respectfully and adhere to company standards. They always
find time to have a chat and ask how I am, when they give me my medication they always double check my blister pack against what is on their records. The owner and the manager are very dedicated to all their clients and if I ever have a query, problem, question, they always get back to me and give the correct advice etc. They are the very best company by far and I am honoured to be a service user and would not go anywhere else. I very highly recommend Clarence Care to anyone who needs a first class 5 star company.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lisa F (Daughter of Client) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Clarence Care supported my mum to continue to live independently at home over a 5 year period. The carers were genuinely kind and supportive and engaged with my mum really well. They lifted her spirits and brought light to her darker days.
I am forever grateful and thankful that the carers were there
for my mum and me. They are a first class care service provider.

Reply from Louise Stephens, Care Coordinator at Clarence Care Ltd

Thank you for taking the time to leave such positive feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Guy D (Son of Client) published on 16 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a number of falls, my mother was finding managing at home increasingly difficult, and the care package put in place after her last hospitalisation was too variable to be of value to her. We decided that the long term solution was moving into a care home; however, in-between times, we needed a
care package that could keep my mother safe and functioning in her home.
We contacted Clarence Care, discussed in detail the requirements and came up with a package that worked really well. Using a local care service with staff who are focused on particular clients, who work to an agreed schedule and provide support with all sorts of important day-2-day activities (and in my mother's case, preparation for moving into a care home) was invaluable.
We found the service provided excellent, responsive and flexible enough to cater for what we needed throughout the period coming up to my mother's move.
Thank you, Clarence Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Clarence Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Clarence Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clarence Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Clarence Care Ltd

What Type of Services does Clarence Care Ltd offer?

Clarence Care Ltd offers Home Care.

How many Carers does Clarence Care Ltd employ?

Clarence Care Ltd employs 22 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clarence Care Ltd to verify any information. View our terms and conditions. Clarence Care Ltd has a Basic Service – more info.