AQT Home Care Services

198 Chingford Mount Road, Chingford, London E4 8JR
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10 Reviews
  • AQT Home Care Services, London
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Care Provided by AQT Home Care Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • AQT London Ltd
  • Person in charge
  • Christopher Thomas (Manager)

Funding & Fees Guide for AQT Home Care Services

  • Prices

  • £17.95 per hour

  • You can always give us a call to discuss cost and Fees
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AQT Home Care Services Reviews (10)

Over all time AQT Home Care Services has 10 reviews.

Overall Experience

  • 8
  • 1
  • 1
  • 0
  • 0

Date Published

10
0
0
0
10

Review from P C (Client) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are good. They look after me well.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S D (Client) published on 24 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using AQT Home Care Services and find them to be very professional and reliable with training staff. I would be happy to recommend to any service user.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C T (Daughter of Client) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

AQT look after my Mum for the short period she was at home. The care staff are wonderful. Very caring. Management was very helpful and supportive.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet N (Wife of Client) published on 18 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carers are kind, compassionate and feel like an extension of our family. The same two carers come almost every day so they know my husband's needs well.
When someone else steps in there is usually one of the normal carers to guide them. They are trustworthy. Dealing with the office is generally
easy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tahira S (Client) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am provided with good service and care. Good service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M L (Client) assisted by family/friend published on 20 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using AQT for the past 3 1/2 months as my care package provided by the borough had come to an end and it wasn't a good experience. The care I now have is outstanding and meets my needs. The carer that tends to me has a bubbly personality, is kind, caring and friendly, spending time chatting
and keeping me company whilst getting on with tasks in-hand. It is easy to contact staff at head office. Management are easy to talk to, very helpful and flexible in acting promptly to implement changes to my care needs. From time to time they check if all's going well and give necessary support when required. I am happy and pleased with the care provided by trained and experienced staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Maureen B (Wife of Client) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using AQT Home Care from February 2019 to March 2019 caring for my husband. I am very happy with the care I have received. The team are fantastic and always go the extra mile to ensure my husband was very well cared for.
I can't thank the care team enough as they provide a wonderful service
and I feel very cared for.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Y O (Daughter of Client) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

AQT are very responsive and flexible. They provide a good quality service to my mother and have built a good relationship. Carers are always punctual and polite.
They have all been keen to learn new skills as my mother's needs have changed. AQT are very reliable and provide us with consistent carers.
We are altogether very happy with the service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sameena A (Mother of Client) published on 11 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Hi, my review on the care is fine but it could be better. There are things the carers are told to do but don't. My son needs someone who understands and can make him do house skills, personal skills and hygiene and dressing. Also cleaning after himself, making his breakfast and being patient with him.
He does not let anyone else talk, but I am glad they are happier with him and he is happy too but could be better.

Reply from Christopher Thomas at AQT Home Care Services

Many thanks for your review, and have taken on board your comments.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Joan B (Client) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the care I received with AQT Home Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 30 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about AQT Home Care Services

What Type of Services does AQT Home Care Services offer?

AQT Home Care Services offers Home Care.

How many Carers does AQT Home Care Services employ?

AQT Home Care Services employs 21 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact AQT Home Care Services to verify any information. View our terms and conditions. AQT Home Care Services has a Basic Service – more info.